“Ordered a stokke high chair for collection in the Navan store. On day of pick up I couldn’t find the shop because it is a completely unmarked premises. There was no answer from the phone number attached to the store. I rang the branch in BSQ who gave me directions.
On collection, I was told the item I had ordered wasn’t available because of a online discrepancy.
Overall, the products I ordered are great but are not unique to byggebo. Would not recommend using this shop”
“i ordered a baby bed and dresser in december and was told january which was fine but only the dresser came in january and now it is feb 6 and the bed has not arrived -”
“Beautiful items, but no packaging when posted so my item arrived damaged. I was told to come to store to replace it, when I did they told me it was out of stock. Waste of time and a disappointing experience. Would not return or recommend”
“I've purchased a couple of baby items off ByggeBo in the past couple of years. The staff are always so helpful when you call & the delivery always comes very quick. Can't recommend them enough.”
“Extremely poor service. I wouldn’t recommend to any family or friend. I bought a gift for a friend and was given mis information about time of delivery. Very slow to reply to emails and no calls answered. Poor customer service.”
“I ordered the Stokke Tripp Trapp chair and accessories on the 27th Nov and expected to wait 2-3 weeks for delivery while stocks were replenished, as advertised. If something is promised within a certain time then I expect it to be delivered. It should have arrived by 18th December and it wasn’t dispatched until 3rd January. The box it arrived in was also very flimsy and it was only luck that nothing was damaged.”
“I purchased a Stokke high chair and the team very helpful in facilitating One4all payment and the chair was delivered the next day, I am very happy with the service”
“First of all, wooden details of the changing table that I bought came damaged, but I had no time to deal with it so decided to keep it.
Second of all, the amount of details and manual to the changing table does not correspond to parcel content.”
“Delivery took over a month and half to arrive as it was lost by dpd. I wrote 3 times to ask for a refund as I urgently needed the funds but this was refused. Dpd confirmed that the package was lost and rather than refund the order as I repeatedly requested, the order was reprossed and sent again. So almost
2 months after the original order I am still without a refund. I now need to find an opportunity to drive the new package to the post office and wait for it to be returned and a refund to be processed. I likely will not have this money before Christmas. So disappointed with this service and the customer experience. Angry and sad that my money is still not returned and feel there must be a law preventing this”
“I can’t recommend this website more, the selection they stock is great and the delivery is so prompt. Best independent toy retailer and my go to for kids gifts!”
“I ordered the Little Dutch Wooden Dolls House and it arrived the following day. It was very straight forward to put together and is fantastic quality and so sturdy. Easily closed and looks very neat in playroom. Loads of accessories came with it which were fabulous. So impressed. 5⭐️”
