“I ordered a sebra baby cot on 5th May which arrived on 16th May with some very damaged parts in transit. The product was packaged very poorly. They managed to send me the replacement parts on 25th June! more than 1 month after delivery. Customer service was responsive and they sent me a voucher for 50 euros however it did not really cover my frustration. Next time I would buy the bed directly frm Sebra.”
“I cannot recommend Nicola and Byggebo enough for customer service, know-how and after-care. We purchased our pram and carseat from Byggebo and are so very happy with the price and functionality of both.
Five Stars!”
“Really delighted with our purchases and the staff were incredibly helpful throughout. The quality of everything is amazing and really beautifully designed.”
“So impressed with this place! Nicola went over and beyond to help us clueless first timers out with everything. We will be buying loads from here, it has everything you need.”
“I ordered, 1 mattress, 1 bed extension, 1 mattress cover and 2 sheets on 1st week February.
It was only delivered on 22nd March and still 1 sheet was missing in the package, which was refunded in the end because there is no stock.
Took so long to receive my purchase and still did not receive everything.”
“Thanks so much to Sarah in the Sandyford store for guiding us on which compact travel stroller suited our family best. We are delighted with our Bugaboo Butterfly and Sarah was lovely to deal with. Looking forward to our travels now! Eimear”
“Sent me the wrong product and tried to make it my problem asking me to go out of my way to drive to Sandy ford or post it back. Agreed to finally send the correct product to me and arrange a “one time” collection on this occasion. Ridiculous given the problem was caused my themselves. I wouldn’t buy again.”
