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byggebo.com Reviews

4.5 Rating 906 Reviews
86 %
of reviewers recommend byggebo.com
byggebo.com 5 star review on 16th April 2024
Andrea Doyle
byggebo.com 5 star review on 6th October 2023
Justine Kofie
byggebo.com 5 star review on 6th October 2023
Justine Kofie
byggebo.com 5 star review on 6th October 2023
Justine Kofie
byggebo.com 5 star review on 14th November 2022
Zorica Stepanoska
byggebo.com 5 star review on 4th October 2022
Conor O'Toole
byggebo.com 5 star review on 11th June 2022
Paula Reilly
11
Anonymous
Anonymous  // 01/01/2019
Perfect. great store and goods
Helpful Report
Posted 1 year ago
Extremely poor service. I wouldn’t recommend to any family or friend. I bought a gift for a friend and was given mis information about time of delivery. Very slow to reply to emails and no calls answered. Poor customer service.
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Posted 1 year ago
Excellent costumer service!
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Posted 1 year ago
Pleasant, friendly staff. Item wasn't available in store but very fast delivery and we love our new Stokke Tripp Trapp high chair!
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Posted 1 year ago
I ordered the Stokke Tripp Trapp chair and accessories on the 27th Nov and expected to wait 2-3 weeks for delivery while stocks were replenished, as advertised. If something is promised within a certain time then I expect it to be delivered. It should have arrived by 18th December and it wasn’t dispatched until 3rd January. The box it arrived in was also very flimsy and it was only luck that nothing was damaged.
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Posted 1 year ago
I purchased a Stokke high chair and the team very helpful in facilitating One4all payment and the chair was delivered the next day, I am very happy with the service
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Posted 1 year ago
First of all, wooden details of the changing table that I bought came damaged, but I had no time to deal with it so decided to keep it. Second of all, the amount of details and manual to the changing table does not correspond to parcel content.
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Posted 1 year ago
Great experience!
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Posted 1 year ago
Delivery took over a month and half to arrive as it was lost by dpd. I wrote 3 times to ask for a refund as I urgently needed the funds but this was refused. Dpd confirmed that the package was lost and rather than refund the order as I repeatedly requested, the order was reprossed and sent again. So almost 2 months after the original order I am still without a refund. I now need to find an opportunity to drive the new package to the post office and wait for it to be returned and a refund to be processed. I likely will not have this money before Christmas. So disappointed with this service and the customer experience. Angry and sad that my money is still not returned and feel there must be a law preventing this
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Posted 1 year ago
I can’t recommend this website more, the selection they stock is great and the delivery is so prompt. Best independent toy retailer and my go to for kids gifts!
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Posted 1 year ago
Seamless transaction. Prompt and courteous response to sales enquiry and speedy delivery.
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Posted 1 year ago
Great service. Did their best to get it to me in a hurry and succeeded
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Posted 1 year ago
I ordered the Little Dutch Wooden Dolls House and it arrived the following day. It was very straight forward to put together and is fantastic quality and so sturdy. Easily closed and looks very neat in playroom. Loads of accessories came with it which were fabulous. So impressed. 5⭐️
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Posted 1 year ago
excellent staff
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Posted 1 year ago
5 out of 5. Excellent service prompt and delivered really quickly. Toys are amazing. Thanks
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Posted 1 year ago
You can find everything you need in this shop, and if they don’t have it, they will try to locate it for you. We have received the best customer care support ever. Shop super highly recommended.
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Posted 1 year ago
Always happy to recommend ByggeBo.com Sarah snd all of the team in the beacon store are always so friendly and helpful!
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Posted 1 year ago
I was very happy with the service provided. I ordered the Tripp Trapp chair with the newborn and baby sets and some additional accessories. After I placed the order online I changed my mind about the colours of some of the items so phoned the store to see if I could change my order and they did it all for me perfectly.
Helpful Report
Posted 1 year ago
If I could rate a 0 star for this company, I would. It’s a shame that the products in this store is beautiful but customer service and delivery was terrible! I had to remind them to send my order after weeks of waiting and then there was another order where a wrong product sent across to me and it took another 2 weeks (still waiting) for them to send the correct product! The person who I have been dealing with is not exactly the most proactive either and have waited to pick up the wrong product before sending the correct order out, making excuses etc. I most definitely won’t be a returning customer. There are better Irish companies out there like Josh & Jenna and Bellababy. Much more trustworthy and efficient when it comes to customer service.
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Posted 1 year ago
Order arrived as described and on time. Would use again, would recommend. Irish company.
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Posted 1 year ago
byggebo.com is rated 4.5 based on 906 reviews