“Hi Amanda I purchased a baby sleep bag
from you last week which when arrived there was a security tag on it ! I emailed and texted you
you asked whether I could go drive over to Sandyford for a replacement ! I live in Marino !
Or if I could go to another shop for them to take it off which fortunately after visiting three shops it was done for me … also your token for the inconvenience was a 10.00 gift voucher !(:
I’m extremely disappointed with your customer service”
“It’s not that you have a bad team but it’s being such a messy situation for me and never happened in any of my other online purchases ever so I have to admit that I’m not happy with this at all. Still waiting for have of my purchase so I can’t use the part I already received.”
“Such an excellent company to deal with. Their customer service is second to none. Our order arrived in a timely manner and we are delighted with the quality.
Your sales advisor was so informative and helpful. Her product knowledge is excellent. Much appreciated,
Elaine Kirwan”
“Hi Amanda and team, I am sorry to say that I did not have a good experience online shopping online with byggebo.com. One of the products I had ordered and paid for was out of stock and the committed order could not be filled. The second product in this same order arrived as the incorrect but similar product which cost half the price of what I paid for and was expecting. The was very inconvenient as I needed this product by a certain date as I was due to travel with it. I drove from Galway to Dublin to make the swap for the correct product. The staff in the shop in Sandyford were very nice to deal with and apologised for this error.”
“A huge range of the best of equipment and clothing by far matched with really knowledgeable and helpful service. Can't recommend Byggabo highly enough”
“Had a lovely experience with everyone that helped us while buying a travel system, and a few other bits. Love the shop and the brands that are sold and glad to support a local business!”
