“Extremaly poor online customer service. I purchesed €500 worth of products from them, stated 2-3 days delivery available. I got an email after purchase that its only a pre- order and wont be available until 3-4 weeks. After that time i heard nothing from them again. I had to email them and recieved very short answer that it was dispached with dpd. After another week and another email i recieved no reply , just a note from dpd that it was dispatched the next day. It looks like they forgot to send it and once i reminded them it only happened then. Didnt even bother to reply to me. My very first and last purchase from them!”
“Sooo helpful! I was in desperate need of a travel stroller and they delivered! Had the stroller there the next day. Great product, great service, and super helpful. I am very grateful they were there to help me!”
“I was very happy with both products that I purchased but was very disappointed with the customer service. One product had a 3 week lead time which was kindly emailed to me. However, when nothing arrived after 3 weeks, there was no communication from customer service to update me on when I would receive this product. Each time I wanted an update, I needed to make contact. In the end, I was over 2 months waiting for delivery.”
“As I was travelling and needed my order as a gift Amy arranged a store pick up for me in time for my departure. Very polite and efficient service. Thanks.”
“We were disappointed with smoothie bottles. They were smaller than expected and leaked in our daughters school bag. Delivery was very quick but the product itself disappointing.”
“I have been shopping with byggebo now for little under two years. They are amazing. Their products, their customer service, the whole experience. I adore them.”
