“I was very happy with both products that I purchased but was very disappointed with the customer service. One product had a 3 week lead time which was kindly emailed to me. However, when nothing arrived after 3 weeks, there was no communication from customer service to update me on when I would receive this product. Each time I wanted an update, I needed to make contact. In the end, I was over 2 months waiting for delivery.”
“As I was travelling and needed my order as a gift Amy arranged a store pick up for me in time for my departure. Very polite and efficient service. Thanks.”
“We were disappointed with smoothie bottles. They were smaller than expected and leaked in our daughters school bag. Delivery was very quick but the product itself disappointing.”
“I have been shopping with byggebo now for little under two years. They are amazing. Their products, their customer service, the whole experience. I adore them.”
“Had dealings with Amy and she sorted my mistake and was extremely courteous and helpful. Received my on line order within two days and completely intact. Thank you”
“I have a very bad experience with this shop. I received the wrong order twice . product available on the website, but you cannot buy it, you are sending the wrong things. it is a complete waste of time! Hopefully your refund will go faster.”
“Hi
I recently made two orders for which I never received any confirmation email so I had to contact your customer services. They assured me my orders had gone through and I then waited nearly three weeks for my order which when it arrived was missing an item. I then emailed again and they got to the bottom of it and said it would be with me soon it arrived today a month after my first order was placed but I’m still missing my yoyo coffee cup and again I haven’t heard anything. That order was placed on April 6th. To be honest when dealing with your customer services they are very polite and helpful but my whole experience has been abit of a mess. Missing items, long delays, no emails from you to say anything about confirmation of order shipping etc and as I said I’m still without my last bit of my order. I spent rather a lot with you but it has put me off returning to your website.
Kind regards
Rachel”
“I started coming to bygge bo a few weeks after I found out I was pregnant, as I’ve been following them on Instagram for a couple of years! I had come in a good few times before I actually bought anything and the staff couldn’t be nicer! There is always someone there to answer any questions and they were so informative on each of the products we were getting. I chose bygge bo for most of my baby list because of the customer care and how helpful they are and everything in the shop is so gorgeous. I’m so looking forward to continuing shopping with them. As every time I’m in is such an exciting and special experience. Can’t thank them enough x”
