Cabjaks Limited Reviews

Name: Cabjaks Limited
Address: 6 Echelon Place, East Tamaki, Auckland 2013, Highbrook, East Tamaki, Auckland, Auckland Region
Rating: 4.82

4.8 Rating 406 Reviews

97 %

of reviewers recommend Cabjaks Limited

Company Reviews

Product Reviews

Metrics

4.8

Based on 406 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cabjaks Limited 5 star review on 17th November 2024

137

Anonymous

Anonymous // 01/01/2019

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“Easy straightforward online ordering, helpful staff on phone, products delivered in great shape”

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Posted 5 months ago

Hi there, Thank you so much for taking the time to leave a positive review, we really appreciate your feedback and we are so glad to hear that you are happy with our service. All the best, Cabjaks Team G.

Posted 5 months ago

“Really happy with the product and quality.”

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Posted 5 months ago

Hi Mark, We really appreciate you taking the time to leave us some positive feedback. It's so good to hear that you are really happy with our product and the quality you received. All the best, Cabjaks Team G.

Posted 5 months ago

“This is our third dealings with Cabjaks. Ordering process is easy, product is available quickly and customer service, if question arise is great.”

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Posted 5 months ago

Hi Daniela, We are so happy to hear that you found our ordering process easy and that our customer service was great. Reviews like yours help to motivate our team to keep striving towards excellence! Thank you again, all the best, Cabjaks Team G.

Posted 5 months ago

“Great service, everything is online and easy to use. We where looking to add some extra space to an existing small kitchen, all measured up and fit in perfectly!”

Cabjaks Limited 5 star review on 23rd June 2024

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Posted 5 months ago

Hi Damon, We really appreciate you taking the time to leave us a positive review, we absolutely love hearing feedback from our customers and your pictures look great! Thank you again, G.

Posted 5 months ago

“We have used cabjaks a lot in the past and have recommended their products a lot due to the quality of them. This order, we are so disappointed!!! The cabinets no longer have solid backs on them and are only stapled, not screwed. This makes them weak and twisty. We were not sure whether we could get our tall cabinets into place without them falling apart!! The cuts are not level, some were not joining correctly. My husband used to be a builder, and he was not impressed with them at all, where as he loved them in the past. We are so disappointed and won't be using Cabjaks again.”

Helpful Report

Posted 5 months ago

Hi Tania, We're really sorry to hear that you had a dissapointing experience with Cabjaks this time around, we strive to provide both excellent service and products to all of our customers so we appreciate you taking the time to leave us some feedback to help us improve. In regards to the backs on the cabinets, we have never manufactured solid backs on any of our base or tall units, the only units that have solid backs are our wall and 'sink back' cabinets otherwise all of our cabinets are provided with 3mm backs to minimise the cabinet weight and optimise costs for our customers. We haven't run into issues with our customers finding these weak before so we are happy to replace the cabinets if this is a production error on our part, there should also be a fixed shelf installed in the tall cabinets which provides structure and ensures rigidity. You also mentioned that the cuts are not level and were not joining correctly, was this in reference to the cabinets aswell or a benchtop? Either way, we would appreciate any images or further explaination you could send through so that we can pass this on to our operations team and prevent any further issues with this. If you feel there is anything else we can do to rectify this issue, please let us know by emailing to info@cabjaks.co.nz, look forward to hearing from you. All the best, Cabjaks Team G.

Posted 5 months ago

“Great service - impressed with the delivery team, they went the extra mile. Cheers”

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Posted 5 months ago

Hi Robert, Thank you so much for taking the time to leave us a positive review. We're so happy to hear that you found our service impressive and had a great experience with our delivery team! All the best, Cabjaks Team G.

Posted 5 months ago

“Great service on ordering and pickup.”

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Posted 5 months ago

Hi there, We really appreciate the positive feedback and are so glad to hear that you found our ordering and pickup services to be great! Thank you for choosing Cabjaks. G.

Posted 5 months ago

“Awesome service. Thanks”

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Posted 5 months ago

Hi Shaun, Thank you so much for taking the time to leave us a 5 star review! We really appreciate your business and we are so glad to hear that you found our service to be awesome. We hope to see you again soon! Cabjaks Team G.

Posted 5 months ago

“Very happy with small wardrobe for my daughter’s room. Easy to pick up and easy to put up.”

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Posted 6 months ago

Hi Yvonne, Thank you so much for leaving us this positive feedback about your recent experience with Cabjaks. It's great to hear that you found the wardrobe system easy to put together, we try to keep things as simple as possible and feedback like yours keeps us moving in the right direction! Thank you again, Cabjaks Team G.

Posted 6 months ago

“Great company to deal with. Ordering is a breeze with any questions answered promptly. Cabinets arrived on time and well packaged. Excellent quality for the price. I highly recommend Cabjaks.”

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Posted 6 months ago

Hi Elaine, Thank you so much for taking the time to leave us a positive review, I will be sure to pass on your kind words to the rest of the team! We're so glad to hear that you found both the price and quality to be satisfactory, these are just some of our goals as a business and we are so happy to hear that these have been achieved! Thank you again, Cabjaks Team G.

Posted 6 months ago

“Love love love this product and way of ordering..I had completely no experience using computer or planning a kitchen ..and am proud of outcome. 1 mistake working out bench over hang with cnr units but my builder remedied easily.”

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Posted 6 months ago

Hi Anna, We so appreciate you taking the time to leave us some positive feedback, nothing means more to us than hearing from our happy customers! We hope to see you again soon! Cabjaks Team, G.

Posted 6 months ago

“Small and practical”

Cabjaks Limited 5 star review on 7th June 2024

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Posted 6 months ago

Hi Scott, Our aim has always been to provide effective storage solutions for small spaces and it looks as though this mission was accomplished for you! We are so glad to have helped out with this project and we really appreciate you taking the time to leave us a positive review. Kindest regards, Cabjaks Team G.

Posted 6 months ago

“This is my second time using cabjaks.co.nz and I must say, their planner is incredibly convenient and user-friendly. Although it does have a few minor quirks, overall it made the planning process a breeze. I had the pleasure of working with Nikita, who was extremely helpful from start to finish. She ensured that everything was in order and even helped us with additional items like end base panels and fillers. Throughout the planning process, we had a few changes to the initial plan, but with Nikita's assistance, we were able to arrive at a fantastic kitchen plan. Once I placed the order, the kitchen was ready within the promised timeframe. The staff at cabjaks.co.nz were incredibly helpful in loading the furniture trailer when I went to pick it up. Assembling the kitchen was surprisingly easy, even for someone like me who isn't a builder. Since it's not a traditional flat pack, all I had to do was attach the feet and slide it into place. Once I was satisfied with the setup, I measured for the benchtop. It was a U-shape kitchen, so I had to join some pieces together. Thankfully, the process was straightforward, and everything was completed within the given timeframe. I did have a slight hiccup when I realized I was short of one set of feet. However, after reaching out to Nikita in the late afternoon, she quickly organized it, and the missing set arrived first thing in the morning. I was impressed with their prompt response, although I had a backup plan with Mitre 10 just in case. When it came to picking up the benchtop, cabjaks.co.nz provided everything I needed, making it incredibly convenient. Once again, I loaded it onto the trailer and headed back to the North. After some maneuvering and careful placement, we were able to install the kitchen with ease, following the instructions provided in their videos. Considering the overall cost, including appliances, the whole project came in at approximately $7500. I am absolutely thrilled with the outcome, but I'll let you be the judge of that.”

Cabjaks Limited 5 star review on 6th June 2024

Helpful Report

Posted 6 months ago

Hi Brett, Thank you for taking the time to leave us such an incredibly positive review. I will be sure to pass on this feedback to the team, Nikita especially. Your finished kitchen project looks absolutely wonderful and we are so glad to hear that you are happy with it! We hope to see you again in the future. All the best, Cabjaks Team G.

Posted 6 months ago

“This is my second time using Cabjaks, following a recommendation from my daughter who had already used them. The only negative is that if you have a defined space you want to fill with drawers, you probably won't be able to as you only get 450mm, 600mm or 900mm options, unlike some other providers who can customise the draw width for you. In our situation, we had ample space so that wasn't an issue. We also had to modify the height of the sides to fit into the vertical space available to us, but then we knew that would have to be done before we bought. So overall, for value for money, Cabjaks were the obvious choice of the five or six companies we looked at.”

Cabjaks Limited 5 star review on 4th June 2024

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Posted 6 months ago

Hi Wayne, Thank you so much for taking the time to provide us with some positive feedback. We really appreciate your kind words and will be sure to share this with the team. In regards to your query about sizing, we understand that sometimes these limitations can make it difficult to plan for smaller or more awkward spaces, however, most of our customers manage to find a layout that works for them with our guidance or suggestions. Thanks again for the 5 star review and we hope to see you again soon! Cabjaks Team, G.

Posted 6 months ago

“These Cabinets are simply the best to buy.”

Cabjaks Limited 5 star review on 2nd June 2024

Helpful Report

Posted 6 months ago

Hi Grant, Your finished project looks great!! Thank you so much for choosing Cabjaks and for taking the time to leave us a positive review, we really appreciate it! Hope to see you again soon. Cabjaks Team G.

Posted 6 months ago

“Excellent system and service”

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Posted 6 months ago

Hi Patrick, We really appreciate you taking the time to leave us some positive feedback. I will be sure to pass your kind words on to the team. All the best, Cabjaks Team, G.

Posted 6 months ago

“This was our 4th kitchen from cabjaks and the service from the team and speed was awesome yet again. i changed my order a couple of times as I am in a different country to the kitchen location (sent to pacific islands) and the team were more than accomodating. thank you cabjaks!”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for taking the time to leave us some positive feedback. There is nothing we love more than to hear from our happy customers! We really appreciate your business and thank you for returning to Cabjaks, we hope to see you again soon! All the best, Cabjaks Team G.

Posted 6 months ago

“Cabjaks would have to be one of the best companies I've ever ordered from online. Amazingly easy, good price, excellent service, helpful, and on top of that - the product is very good! Thanks”

Helpful Report

Posted 6 months ago

Hi Nick, We really appreciate you taking the time to leave us a positive review and I will be sure to share your kind words with the rest of the team. Nothing makes us happier than hearing from one of our happy customers and we hope to continue our business relationship in the future! All the best, Cabjaks Team G.

Posted 6 months ago

“Everything was easy to put together and looks great”

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Posted 6 months ago

Hi Ian, Thank you for taking the time to leave us a positive review, your wardrobe looks great! Please let us know if we can help with anything further. All the best, Cabjaks Team G.

Posted 6 months ago

“Georgia was a delight to work with. Delivery was made effortless when I got caught in the rain. Couldn't recommend these guys higher, they turned around a job for me uber quick - thank you thank you thank you :)”

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Posted 7 months ago

Hi Helena, We really appreciate you taking the time to leave us a positive review and we are so happy to hear that you found our service great to work with! It's great to hear that you will be recommending Cabjaks and we hope we can help you again with any future projects! All the best, Cabjaks Team.

Posted 6 months ago

Cabjaks Limited is rated 4.8 based on 406 reviews