Cairngorm Group Reviews

Name: Cairngorm Group
Address: Longman Drive, Inverness
Rating: 4.14

4.1 Rating 278 Reviews

75 %

of reviewers recommend Cairngorm Group

Company Reviews

Questions

Metrics

4.1

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

01463 238 000

Email:

info@cairngormgroup.co.uk

Location:

Longman Drive
Inverness
IV1 1SU

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Cairngorm Group 5 star review on 28th June 2023

Mr Bain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You fitted solar panels, and I called you back for a leaking roof. you charged £400 for the visit and the leak remained. A local contractor found one of your men had trodden a nail through flashing, He fixed it at no charge”

Helpful Report

Posted 6 years ago

Sorry to read your feedback, if you could send an email to jack.michael@cairngormgroup.co.uk then I will investigate this further and try and resolve this matter.

Posted 6 years ago

“I request and paid for solid hardwood ingoes for the windows only to later find out that cheaper blockboard with hardwood veneer had been used. Informed Cairngorm about this but got no response nor offered any refund in price difference! Other than that I particularly like the Cairngorm frames.”

Helpful Report

Posted 6 years ago

Hi there, sorry to read your review and the issues you have had. If you could send further details to jack.michael@cairngormgroup.co.uk then I will be able to investigate further.

Posted 6 years ago

“Poor follow up. Windows and doors fitted some years ago. Never been happy with doors. There was a manufacturing problem. Local guys who fitted doors were very good. However they are not available and other staff are not interested.”

Helpful Report

Posted 6 years ago

Hi there, Sorry to read your review. Could you please send further details to jack.michael@cairngormgroup.co.uk and then I will be able to investigate this further.

Posted 6 years ago

Cairngorm Group is rated 4.1 based on 278 reviews