Login
Start Free Trial Are you a business?? Click Here

Callaway Pre-Owned Reviews

2.3 Rating 67 Reviews
28 %
of reviewers recommend Callaway Pre-Owned
2.3
Based on 67 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Visit Website

Write Your review

Callaway Pre-Owned 1 star review on 25th June 2022
Anonymous
Callaway Pre-Owned 1 star review on 10th June 2022
Bob
Callaway Pre-Owned 1 star review on 10th June 2022
Bob
Callaway Pre-Owned 2 star review on 28th September 2021
Steve Douglass
Callaway Pre-Owned 1 star review on 15th August 2020
Anonymous
Anonymous
Anonymous  // 01/01/2019
Based on their Customer Service. Here is their feedback “Thank you for your email. Our “Average” condition would be classified as a “1-2” on a 10 point scale. Please view the “Condition Guide” listed below for more detailed information.” If that is their criteria, I give them Below Average review for Customer service
Helpful Report
Posted 2 years ago
This is rated average?
Callaway Pre-Owned 1 star review on 10th June 2022 Callaway Pre-Owned 1 star review on 10th June 2022
Helpful Report
Posted 2 years ago
I ordered Apex 2019 clubs in "Good" condition, and I am very pleased with the way they look. The face have almost no blemishes and there are a few scratches on the soles from use. For the price I paid (1/3 the cost of brand new) you can't beat it. If you buy your clubs brand new, one day on the course and your clubs will look like the ones I bought. I am very please with what I got and the condition they are in. The grips look brand new.
Helpful Report
Posted 2 years ago
I recently just made my first purchase from Callaway pre-owned. A set of Mavrik max irons. The website said like new condition and when I opened the box I have to say the condition was outstanding!!! Every club was individually wrapped in a plastic club bag with shrink wrap on the heads and also covered by bubble wrap. When I unwrapped the clubs they were immaculate! Not a single mark or scuff!! And the best part is that I got this set of irons for $300 cheaper than a new set in stores. Callaway pre-owned has earned a lifetime customer for sure
Helpful Report
Posted 2 years ago
I've ordered a lot of clubs in the past. Callaway pre owned has the best of everything! The last few clubs I ordered were stated to be in very good condition and they were excellent. I can't tell they've ever hit a ball. One had a demo grip on it but must not have been used on the course. Not a mark on it! Delivered early everytime and great prices. You'd be foolish to buy new. I've got some clubs that weren't in very good condition before from other sites but Callaway pre owned is the real deal. Good looking out Callaway pre owned!
Helpful Report
Posted 2 years ago
Placed an order on March 17. Cancelled order on March 18. Item never left the warehouse yet my $200 refund has not yet been posted and it’s April 3. Shameful service on Callaway’s part.
Helpful Report
Posted 2 years ago
Callaway Preowned and PXG are awful for returning golf clubs. Worse then any retailer in the golf business. Restocking fees and return shipping. Two to 4 weeks to process your returns.
Helpful Report
Posted 2 years ago
I like in Canada and bought a like new set of apex 21 irons from Callaway preowned. The set arrived and they were in horrendous shape. Each of the 7 irons were either dented or the faces of the clubs had be severely marked up from use. When I contacted them they asked for pictures which I provided and they said yes these irons were not in the advertised condition and offered $35 for the error. I asked for a replacement set as I had bought a like new set and was sold a below average set. They said no, and to send back if I wanted to. So I have to send back at my cost ($110) and I am out the customs cost of $155. To only offer $35 compensation for their mistake is appalling, but I think this may be a sales tactic they are now using to move stock. rate it higher than it is and if there is push back to offer a stupid low compensation and hope that plus the nuisance to ship back makes the customer keep the clubs. Very poor business practice as they admitted they made a mistake and would not make it right . I will be telling all my Canadian golf buddies to steer clear.
Callaway Pre-Owned 2 star review on 28th September 2021
Helpful Report
Posted 3 years ago
I’ve purchased numerous clubs from Callaway pre-owned and saved a lot of money. Everything I’ve purchased has been in excellent condition. Most of it looks new. Shipping has been very fast.
Helpful Report
Posted 3 years ago
I have purchased many of clubs from this site and been happy. In fact I have been sending a bunch of friends there to purchase stuff also. Last week I tried purchasing a club and before I checked out. It was already sold. I have no problem with this. My problem is I found the same club again today. I purchased it. Received a confirmation of purchase and took a picture of it. But hen I called them. They first gave me the run around then finally someone told me the truth that they sold it to someone else. They didn’t offer to find one. Or tell me when they get the next one I can have it. No epping towed me what so ever. This has now affected my belief in this company. I will not be referring anymore friends here.me I will tell the ones I have what has happened to me with no one really caring.
Helpful Report
Posted 3 years ago
I sent the golf clubs under the trade in trade up arrangement but I was short changed . It took time for me to find out that they said my trade is in question which was never communicated to me. i tried to reach out to them but I have not received an answer after 1 month. Think twice before you deal with this company.
Helpful Report
Posted 3 years ago
Cost me 40 +$ to try flash star 3 hybrid. I can't hit it although head weight is suppose to be lighter. Swung club 4 times. Ill be careful ordering cpo again. Expensive lesson.
Helpful Report
Posted 3 years ago
Received sub zero driver and in decent shape plus a headcover and tool. This is second driver I have purchased and am very happy with callaway preowned and will tell my friends.
Helpful Report
Posted 4 years ago
Orribile customers service,never received my last 2 purchase.they are a joke!
Helpful Report
Posted 4 years ago
I ordered a Callaway 7 wood and they shipped a 5 wood. Still waiting to get a Return Authorization . Apparently Ebay sys I will get credited but haven't heard.
Helpful Report
Posted 4 years ago
I received a set of Apex pro 19 iron yesterday. Although I ordered a “regular” condition, I did not expect that Callaway will sell products with this condition.
Helpful Report
Posted 4 years ago
I placed an order for a set of women's left handed clubs. Today in the mail I received the same set but for right handed golfers and it was also missing 4 clubs! I called the store back and was informed that since my purchase, they actually sold out of ALL left handed womens clubs, and that they now have no options for me. They're offering a return, but all of the other women's left handed callaway clubs which were for sale online have since sold out, so now I am out of luck. I would not recommend this company if you care about actually getting the thing you've ordered.
Helpful Report
Posted 4 years ago
bought a like new wedge its was worn and had a Guage on the face only thing worse than not getting a like new club is having to pay 5 bucks for a return label .. not using them ever again
Callaway Pre-Owned 1 star review on 15th August 2020
Helpful Report
Posted 4 years ago
Just received a Callaway XR Speed Driver, condition was advertised as very good, however I would say this has not seen one golf ball as the club and shaft are totally unmarked and looks brand new. The club also came with a wrench and instructions again like new. Delivery was super quick, great club great service.
Helpful Report
Posted 4 years ago
I ordered a driver in "like new" condition for 350$ and they literally sent me the club with a giant skymark dead center of the crown. Insulting, with no remorse from this company.
Helpful Report
Posted 4 years ago
Callaway Pre-Owned is rated 2.3 based on 67 reviews