Calor Ireland Reviews

Name: Calor Ireland
Address: 7, Balloo Crescent, Bangor, Bangor
Rating: 4.59

4.6 Rating 2,189 Reviews

90 %

of reviewers recommend Calor Ireland

4.6

Based on 2,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Calor Ireland 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived quickly,well packaged and exactly as described. Excellent service”

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Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 1 year ago

“The heater arrived within the specified time frame”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 1 year ago

“Prompt shipping, well packaged, happy with this”

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Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 1 year ago

“Best price I could find, quick delivery. Would definitely use again.”

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Posted 1 year ago

“Not impressed. The cheap stiff plastic rubbish back was already broken when delivered in the box. I cannot believe that Calor would stoop so low with this cheap trash plastic back. Where are your safety standards? I have purchased Calor all my life. I have your Manhatten range which is strong and with a suitable metal SECURE back. This one is cheap stiff plastic junk and a danger as the model is slim built exposing the gas bottle and leaving it very insecure and liable to fallout. Furthermore, I was in the house. No doorbell rang. And it had been placed in and over the wall, sitting on the lawn. However, that said I do not think the delivery man broke it as the cheap plastic junk back was inside the heater and well packaged. Plus the package was secure and undamaged. This is just a pure simple case of brittle cheap junk by Calor that will easily break. Rubbish! Please send me a secure and SAFE metal back. This is rubbish and a danger. So angry with this junk. I am further not impressed with the on/off switch because it appears to be made of the same brittle junk plastic however, that said it works and there appears to be no problem with it. What were Calor thinking to produce this cheap junk brittle plastic UNSAFE back when the company has a historic reputation? I cannot believe how junky it is and more to the point how UNSAFE it is. Submit as Rita,.... of course, I will. I'll be emailing a complaint also and writing a review depending on your response.”

Helpful Report

Posted 1 year ago

Thank you for your feedback Rita, it is very important to us. We are sorry to hear that the rear cover had a part that was damaged. Please be aware that while we don't manufacture the heaters, we are confident in the quality of the Super-Heat and would not sell something that was unsafe. The Manhattan that you previously purchased is more than double the cost of the Super-heat, so there will be differences between them. There is a photograph of the back provided on the product page on our website to show customers what the heater looks like from every angle. Unfortunately, we can not provide a metal back for this heater as one does not exist. We can see that our Customer Service Advisor has been in contact with you to arrange a collection and a refund. We apologise for any upset and inconvenience that has been caused.

Posted 1 year ago

“Couldn't be happier . Bbq is outstanding quality. Delivered on a pallet wrapped so much it would be bomb proof. Delighted.”

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Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 1 year ago

“Good product ,fast delivery”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 1 year ago

“Easy online service with prompt delivery, much appreciated...”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 1 year ago

“Great value. Delivered promptly. Thank you.”

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Posted 1 year ago

“Absolutely amazing service from ordering to delivery! I ordered outside of business hours & received my order (to a remote area) within a day and a half - amazing Product quality superb Thank you”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 1 year ago

“The courier failed to deliver my purchase but returned it to Calor. a phone call sorted it out and they could not have been better, even carrying out my purchase to the car.”

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Posted 1 year ago

Thank you for your feedback, Stephen, it is very important to us. We are sorry to hear that the courier did not deliver your order as planned but that this was rectified swiftly to your satisfaction. We apologise for any inconvenience that was caused.

Posted 1 year ago

“Definitely will reorder from calor, very reliable, on time delivery, great value, plus a 10 euro voucher included with gas fire. Very happy.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 1 year ago

“Found products good to fit and work with should continue using.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.

Posted 1 year ago

“Very prompt delivery after order”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 1 year ago

“Easy to order, very helpful on the phone and delivery was super quick! Great to deal with”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.

Posted 1 year ago

“Excellent service and prompt delivery”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 1 year ago

“The items I needed were in stock and dispatched very quickly.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 1 year ago

“Good quality product 👌 well priced and fast delivery.”

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Posted 1 year ago

“Item was as I ordered and very efficient service and delivery.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 1 year ago

“I’m in love with santorini gas heater, the gun gives an air of elegance along with the gas flame tower😍I ordered Sunday and it was delivered next day!”

Helpful Report

Posted 1 year ago

Thank you for your feedback. Customer satisfaction and providing good quality products to all our customers is very important to us.

Posted 1 year ago

Calor Ireland is rated 4.6 based on 2,189 reviews