Calumet Photographic Reviews

Name: Calumet Photographic
Address: Bradbourne Drive, Milton Keynes
Rating: 4.57

4.6 Rating 6,794 Reviews

89 %

of reviewers recommend Calumet Photographic

Company Reviews

Questions

Visit Website

Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

Write Your review

Tell us how Calumet Photographic made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calumet Photographic 5 star review on 28th July 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oh dear, where do I start. Incompetent stock control is the main issue, followed by very poor communication. To date, I have paid in full for items I have not received, have no idea when I'm going to receive them and don't even know if I'm going to receive them. Overall an extremely disappointing first experience. If the camera body hadn't arrived on time (albeit with no knowledge it was coming) I would have awarded only 1 star.”

Helpful Report

Posted 8 years ago

“I was quoted the wrong price, I double checked when quoted clearly asking does this include vat? I was told yes. The lens was in for repair and they repaired it but after my friend picked it up, he quickly realised the repairers had scratched the glass. I am more angry about the quotation as I stupidly paid £324 when I was quoted £270, because the lens was for a friend I didn't want to delay proceedings any further but then when I find out the repairers have scratched the glass, this just fuelled the fire. Calumet have emailed me asking what my opinion is... I'm not happy and I would like a response from management please, my number is 07517534017. Aaron”

Helpful Report

Posted 8 years ago

“When I called calumets sales department to find out if an item was in stock and that I could reserve it and the first part of process went smoothly. Unfortunately not at shop level, which was highly unorganised.”

Helpful Report

Posted 8 years ago

“The person I spoke to on the phone was abrupt and unhelpful. I rang up to see if i could order a backdrop for next day delivery as i ran out suddenly and desperately needed it for my photoshoots at the weekend. The man said that was fine and it would arrive next day(Friday), I asked several times are you sure it will arrive tomorrow and he said yes. I stayed in for the whole day waiting for the delivery and it never arrived, I had to cancel all my shoots for that weekend and lost out on a huge amount of money. Monday came and it still hadn't arrived, I was so angry. I emailed and it finally arrived on Tuesday afternoon.”

Helpful Report

Posted 8 years ago

“I have been using Wex for a number of years and was sent 3 hard drives in a row that all failed to power up. I phoned to complain and received dreadful customer service from their representative. I shopped around for a new supplier, found Calumet, found a great price, put the order in and received a fully working EDH. Easily pleased, and happy!”

Helpful Report

Posted 8 years ago

“Easy to order on-line, prices are very good, both orders we placed came the very next day! And then we received paper invoices sent separately in the post too! Very, very impressed.”

Helpful Report

Posted 8 years ago

“I knew what I wanted, they were swift , efficient and very helpful. Great service with my product delivered in great time. Thanks so much.”

Helpful Report

Posted 8 years ago

“The staff are extremely helpful and knowledgeable. The store isn't local to me but I don't use stores closer to where I live simply because of the service I have received from Calumet Manchester. They are second to none and will continue to receive my business.”

Helpful Report

Posted 8 years ago

“Pre ordered Fuji x-t2...actually arrived on day of release (September 8th)... great service and will use Calumet again, they will now be my first choice for purchases online”

Calumet Photographic 5 star review on 19th September 2016

Helpful Report

Posted 8 years ago

“Calumet bill system is strange”

Helpful Report

Posted 8 years ago

“I Pre-ordered a camera and relieved it the day after it was released, fantastic service.”

Helpful Report

Posted 8 years ago

“Form the moment i walked in the door to this day, be it by email or phone the staff have been second to none i have experienced in my life time. The knowledge and advice wasn't based on trying to up sell and had my interests in mind not theirs. Very very happy.”

Helpful Report

Posted 8 years ago

“Great service and very quick delivery.”

Helpful Report

Posted 8 years ago

“Calument Photography are by far the best photography retailers on the hughstreet right now. The staff are incredibly knowledgable, friendly and helpful. They stock the latest cameras and equipment and if they don't have it in store they are able to get their hands on it extremely quickly. I have purchased many lenses and cameras from them and have never been disappointed. They are my go to shop for everything tog and should be yours to! Forget the rest, Calumet are by far the best.”

Helpful Report

Posted 8 years ago

“Good customer service”

Helpful Report

Posted 8 years ago

“Efficient service and good communication. Lovely staff.”

Helpful Report

Posted 8 years ago

“I was promised delivery of my order on four failed occasions before it eventually turned up on the fifth. However, the redeeming factor was your sales assistant Jess in Bristol who sold me the goods. She was extremely knowledgeable and very helpful. Next time, if you can sort the delivery side of things out then I am sure I will give you five star ratings.”

Helpful Report

Posted 8 years ago

“Calumet is definitely the best shop for the photographers in the UK.”

Helpful Report

Posted 8 years ago

“Great products along with knowledgable, friendly and helpful staff. I wouldn't hesitate to recommend Calumet to others.”

Helpful Report

Posted 8 years ago

“I bought a new lens and filter to protect the lens. Unfortunately when I got home the filter was the wrong size. I contacted Calumet straight away and they could not be apologetic enough. They asked me to return it and upgraded me with a more expensive filter (£30 more in fact) for the inconvenience. Now genuine mistake happen all the time but what separates Calumet from the rest is how they dealt with me and went out of there way to resolve the problem. Thanks Calumet”

Helpful Report

Posted 8 years ago

Calumet Photographic is rated 4.6 based on 6,794 reviews