Login
Start Free Trial Are you a business?? Click Here

Calumet Photographic Reviews

4.6 Rating 6,794 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
Visit Website

Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

Write Your review

The sales person was excellent and really listened to what I needed. Always helpful and professional - thank you so much Raj.
Helpful Report
Posted 8 years ago
The main attraction to purchase from Calumet was the interest free credit they offered at the time. The whole process could be improved. Firstly, I don't think the instructions are clear enough from the start. After filling out the form, I was left wondering what happens next? I have not filled out the interest free application yet! I waited a while to see if I would get a further email but never did. I phone Calumet who in-turn called the finance company to resend the link. The form took about 2 minutes to complete and to be approved which was very quick. As this was purchased on a Friday but with finance, I wasn't sure when I would receive my product so I emailed them to make sure someone could take delivery! I waited a couple of days with no response. The item arrived on the Tuesday which I was brilliant but why no tracking no? For an expensive purchase, this should be a must! Even one paragraph to explain the process would be nice! So, after completing the form, I never heard back from them until after I received my item and only in reply to my original email. No dispatch information, no estimated delivery, no tracking, nothing.
Helpful Report
Posted 8 years ago
Staff are courteous, quick and very helpful.
Helpful Report
Posted 8 years ago
The knowledge and the sheer enthusiasm of the staff is exemplary. You always go out of your way to help and suggest alternatives when my equipment requests seem to be approaching a dead end.
Calumet Photographic 5 star review on 8th August 2016
Helpful Report
Posted 8 years ago
I recently purchased a Nikon D750 +kit lens and a 50mm prime. I found the staff to be extremely helpful and would not hesitate to spend my hard earned money with you again. Thanks for your excellent service.
Helpful Report
Posted 8 years ago
Excellent service. Delivered directly to shoot. Timely. Perfect.
Helpful Report
Posted 8 years ago
Ordered a lens online and payment was taken immediately however 3 weeks in and I'm still waiting so I called. Turns out its discontinued so I've had to order an alternative and that's another 2 week wait!!!!
Helpful Report
Posted 8 years ago
Your interest free credit enabled me to use my new camera during the summer rather than waiting until I had the funds to pay for it in one go.
Helpful Report
Posted 8 years ago
My lens came on the day advised and the packaging was excellent. Many thanks
Helpful Report
Posted 8 years ago
I read on the website and was told by a salesman that the Price Promise was active. When I ordered a full set of Canon inks I mentioned that they were cheaper from a genuine seller on EBay and was told that they did not enact the price promise as the items may be 'GREY IMPORTS'. I was using a voucher which would have covered the lesser cost but had to pay £12 to get my order. My 2nd but last order.
Helpful Report
Posted 8 years ago
Calumet didn't make me very happy. Delivery took longer than I'd expected & came when I wasn't in so I had to rearrange delivery with Fedex for three days later. Calumet didn't have stock of one item I ordered & have given no indication a week later when I'm likely to expect delivery - probably when I'm away again.
Helpful Report
Posted 8 years ago
Great product at a very good price.
Helpful Report
Posted 8 years ago
The help I received in choosing the right lens and the whole process was great. I would like to thank one person in particular but unfortunately I can not remember his name. He is a pro and willing to explain everything about the products I'm interested in. Thank you
Helpful Report
Posted 8 years ago
Made a purchase in your Birmingham store, assistant very helpful and extremely proficient. He had not got the item in stock but informed me I could have it mailed to me within 24 hours. True to his word next day it arrived. Excellent service will ensure i will return.
Helpful Report
Posted 8 years ago
Placed and order only to be later told that the camera was out of stock. At which point I cancelled the order and purchased from elsewhere. A week later a camera arrives from Calumet and money was taken from my account. It took over 2 1/2 weeks for my money to be returned. My 1st and last time using Calumet
Helpful Report
Posted 8 years ago
Replaced damaged goods without delay.
Helpful Report
Posted 8 years ago
Good service - the Scottish guy at the counter (Wardour St) really good salesman, interesting, helpful. Great staff make great service!
Helpful Report
Posted 8 years ago
A wide range of equipment covering all needs, and all price ranges.
Helpful Report
Posted 8 years ago
Having recently visited the London store and bought a new camera I very much like Calumet. I ordered the camera interest free through their finance offer. Everything was smooth and it arrived quickly. I have taken a star off for the lack of communication. My order was supposedly completed with no email confirmation or tracking code.
Helpful Report
Posted 8 years ago
Very helpful staff. Helped me when my video camera failed on the day I was filming a wedding. Very grateful many thanks Chris Higham
Helpful Report
Posted 8 years ago
Calumet Photographic is rated 4.6 based on 6,794 reviews