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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Good prices, terrific and very professional customer service.
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Posted 8 years ago
I ordered two Manfrotto super clamps. The delivery was very fast and the prices for the items were very reasonable. James Parker Assistant and studio assistant
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Posted 8 years ago
Ordered my items online Requested for a next day delivery to another store Courtesy call given Went to store Polite and friendly staff
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Posted 8 years ago
I ordered a Sony a6300 on Friday at 14:40 and sure enough, it arrived on Monday. Extremely happy with my purchase. Although the prices seem steep when you compare with grey-export sites/ebay/amazon, giving up the sense of security you feel when purchasing from Calumet isn't worth a 10% saving. I will happily purchase from Calumet again and again, knowing that the products are 100% genuine and have been treated with care until they are in my hands. As well as the fact that if I have any problems, I can pop into my local store.
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Posted 8 years ago
Excellent service!
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Posted 8 years ago
Very helpful and knowledgable staff who appreciate that if you treat customers efficiently and politely they'll return. Their own branded products are first class at very competitive prices. Nice people to do business with.
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Posted 8 years ago
Well packed and delivered quickly so what more could you ask for... Would defo use again....
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Posted 8 years ago
Visited Drummond Street store after experiencing very poor service at another retailer in W1 who advertise a "fantastic new store in the heart of London". In contrast at Calumet I was served by James who proved to be knowledgeable and attentive. He listened to what I was looking for and helped me buy without me feeling that I was being sold too. The store is bright, spacious and well stocked. I can highly recommend both the store and James in particular.
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(Drummond Street) - Posted 8 years ago
First rate service from start to finish. The South African lady I spoke to when placing my order in Birmingham, was a delight. Very helpful and pleasant. She is definatly an asset to your Birmingham branch
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Posted 8 years ago
They are always very helpful and friendly
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Posted 8 years ago
Only been to the Bristol office. All member of staff are knowledgeable and friendly. Never try to force you into buying anything even though i end up buying it anyway. Overall excellent customer service every time i visit.
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Posted 8 years ago
Delivery of the product was something: next working day 8:30 we've got our parcel! Well packed and very quick turn around. Very pleased with the services so far.
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Posted 8 years ago
As usual when visiting the Glasgow store the staff were excellent in helping when looking for a new piece of photographic equipment and explaining its functions and use. Never rushes you end gives any help requested Overall rating to me is as usual excellent
Calumet Photographic 5 star review on 11th July 2016
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Posted 8 years ago
Have placed several orders with Calumet Photographic. Delivery is always very fast and service is good.
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Posted 8 years ago
Everyone is so helpful - it's a delight to go there
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Posted 8 years ago
A great shop for all your photographic needs, they really do care about customer service and are always ready and willing to discuss directly with you on any matter, I was very impressed with the service and it's exactly what will bring me back in the future, top notch!! They sourced a d500 in double quick time considering the shortage of supplies for this product,,
Calumet Photographic 5 star review on 11th July 2016 Calumet Photographic 5 star review on 11th July 2016
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Posted 8 years ago
Calumet offer a good range of professional photographic equipment and I would highly recommend them for this. The standards of customer service and interaction with the staff at Drummond Street is generally good even though you may have to wait in a queue to be served. I do find the direct sales telephone customer service and interface is not always friendly and verging on on being impolite. I recently made an enquiry about a £5,000 camera I had just purchased from the Drummond Street store and I was not sure if the customer service person had actually heard what I had said - I had to force a response from them. They were quick to cover up - however I didn't feel they were that bothered about my custom. To be fair - on the other hand I have spoken with other customer service agents who have been a model of what you would expect from a customer services agent - polite, engaging, mindful and they appeared to value my business.
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(Drummond Street) - Posted 8 years ago
I ordered a lens for my husband to be picked up in September. That was no problem. Indira is excellent in her job and I´m looking forward to be in your shop. All the best, Asa from Iceland.
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Posted 8 years ago
I placed an order for a dslr camera, when it didn't arrive (next working day delivery) called Calumet and was told the camera was out of stock and they did not know when they would restock. I sent proof that it was in stock when i placed my order yet nothing could be done for me. I sold my previous camera and so I was left without a camera. I am a photographer. I had to borrow. Not impressed.
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Posted 8 years ago
I was really surprised at how quick the item was delivered and it was superbly packaged. Excellent service.
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Posted 8 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews