CampfireCycling.com Reviews

Name: CampfireCycling.com
Address: 2801 N Flowing Wells ste 101, Tucson
Rating: 4.89

4.9 Rating 1,386 Reviews

98 %

of reviewers recommend CampfireCycling.com

Company Reviews

Metrics

Info

4.9

Based on 1,386 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

800-717-2596

Email:

info@campfirecycling.com

Location:

2801 N Flowing Wells ste 101
Tucson
85705

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CampfireCycling.com 5 star review on 16th September 2024

Ricky Pimentel

CampfireCycling.com 5 star review on 25th August 2024

Wren Muro

CampfireCycling.com 5 star review on 13th August 2024

Philip Dresser

CampfireCycling.com 5 star review on 4th August 2024

Richard Parrott

CampfireCycling.com 5 star review on 23rd July 2024

Mark Borwon

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eccellent! I was having problems finding this BoB wheel, at a agood price also, will be buying another soon, thank you”

Helpful Report

Posted 3 years ago

“Campfire cycling has a great selection of bikepacking/touring gear to get you started or to keep you out riding and camping! Shipping has been fast both times ordering from them. Couldn't be more satisfied! Thanks again!”

CampfireCycling.com 5 star review on 4th August 2021

Helpful Report

Posted 3 years ago

“I used the "Contact Us" link to verify they had a Surly front rack in stock. Got a reply the next day and it was at my doorstep less than a week later. Great experience all around.”

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Posted 3 years ago

“Super fast shipping, great product and great prices!”

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Posted 3 years ago

“Excellent experience with Campfire Cycling, from ordering to delivery: smooth, simple and very fast. Will certainly oder again.”

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Posted 3 years ago

“CampfireCycling.com had a rare and obsolete part for my trailer. They also were very reasonable with their shipping price and were quick to get the parts to me. Well done team!”

Helpful Report

Posted 3 years ago

“Never received my order. Sent an email asking for a shipping date, was told it was delivered. Apparently it's my problem. Your idea of customer service is to sell me another one at 50% off. Ill eat the original cost and shop else where. Thanks for nothing. Ric”

Helpful Report

Posted 3 years ago

The FedEx tracking for this package shows that it was delivered to the customer's address. Once a package is delivered, we consider it the customer's responsibility to handle receiving it. Yes, packages are occasionally stolen or misplaced. As a business, we do not consider it to be our responsibility as to what happens to a package after it has been verified to have been delivered by the delivery company. When a package is stolen or otherwise misplaced after its verified delivery, we do want to do what we can reasonably do to help out by offering a replacement at 50% off the retail cost. Additionally, we do attempt to file a claim on the package and if somehow money is reimbursed by the shipping company, we refund this back to the customer.

Posted 3 years ago

“If I had space for a”

Helpful Report

Posted 3 years ago

“I had a really positive experience with CampfireCycling.com. The item I bought was back ordered (which was noted on the website) and when I called to make a change to the order I was able to reach someone easily. The rep I spoke with was efficient and friendly. They were able to accommodate my change and give me an updated timeline. I was really happy with the customer service (and the product itself).”

Helpful Report

Posted 3 years ago

“They had the screws I needed to repair my panniers and I got a free matchbook too!”

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Posted 3 years ago

“Shipped everything promptly and handled order great. Very happy with their service. Definitely will buy from them again.”

CampfireCycling.com 5 star review on 25th July 2021

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Posted 3 years ago

“Toby, shop manager, rocks. And he knows his stuff. Yeaaaaaa”

Helpful Report

Posted 3 years ago

“I ordered my item (Revelate Nano Panniers) and I received confirmation that the order shipped, including a tracking number, just a half hour later. My order arrived very promptly and they even sent a Campfire Cycling patch. No complaints at all, I love the panniers and I had a great experience shopping online at Campfire Cycling. Hoping to visit the store one day.”

CampfireCycling.com 5 star review on 18th July 2021

Helpful Report

Posted 3 years ago

“Great experience navigating the website and finding what I needed. Fast shipping as well!”

Helpful Report

Posted 3 years ago

“Took my daily commuter in for some much needed TLC, and a few small upgrades. Toby did an amazing job, and clearly cares a lot about doing things right. The bike rides better than new. It’s tough to access the shop right now with all the construction but totally worth it.”

Helpful Report

Posted 3 years ago

“The team is great at troubleshooting and generally helping out. I had an issue with the international shipping charges and they ironed out a fairly straightforward workaround. Campfire stock great gear so it's win-win!”

Helpful Report

Posted 3 years ago

“Excellent service, fast shipping. The front rack it's a must for my next adventure. Very well made and sturdy.”

Helpful Report

Posted 3 years ago

“Excellent service with fast shipping. I ordered the Surly front rack for my touring bike and received it a few days later. Super happy with my rack & the pricing was excellent as well. I'm ready to roll out for my self-supported cycling tour now.”

CampfireCycling.com 5 star review on 24th June 2021

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Posted 3 years ago

“The product description was spot on, great photos of the product and the shipping was very fast.”

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Posted 3 years ago

“Great responsive customer service and professionalism throughout my purchase.”

Helpful Report

Posted 3 years ago

CampfireCycling.com is rated 4.9 based on 1,386 reviews