CampfireCycling.com Reviews

Name: CampfireCycling.com
Address: 15 E. Toole Ave., Tucson, Arizona
Rating: 4.89

4.9 Rating 1,402 Reviews

98 %

of reviewers recommend CampfireCycling.com

Company Reviews

Metrics

Info

4.9

Based on 1,402 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

800-717-2596

Email:

info@campfirecycling.com

Location:

15 E. Toole Ave.,
Tucson
Arizona
85701

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CampfireCycling.com 5 star review on 14th December 2024

Christopher Vinson

CampfireCycling.com 5 star review on 23rd November 2024

Anonymous

CampfireCycling.com 5 star review on 15th November 2024

Anonymous

CampfireCycling.com 5 star review on 16th September 2024

Ricky Pimentel

CampfireCycling.com 5 star review on 25th August 2024

Wren Muro

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and service! Product was just as expected, work wonderfully on a bike trip”

Helpful Report

Posted 4 years ago

“I've ordered nearly my entire bikepacking kit for my wife and I through Campfire Cycling! They have a great selection of the best bikepacking gear from my two favorites - Revelate Designs and Oveja Negra. Great selection, great service and I love ordering from a small bike shop that does things the right way. Thanks Campfire Cycling!”

Helpful Report

Posted 4 years ago

“Excellent service and speed of online delivery. I would recommend this company to anyone looking for bicycle parts and accessories.”

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Posted 4 years ago

“Easy shopping experience. Highly recommend.”

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Posted 4 years ago

“Customer service was very helpful! Item was as described and fire well. My Tubus Tara Big Apple rack was worth every penny spent by its first ride!”

Helpful Report

Posted 4 years ago

“Campfire has an excellent selection of high-quality goods, and they were a very pleasant company to deal with...from browsing the site, to the simple order/checkout process, followed by quickly delivery, and finally to swiftly handling a very minor manufacturer quality issue that I had with one of the items.”

Helpful Report

Posted 4 years ago

“Campfire had the frame bag I was looking for when no one else did. Speedy process and delivery. I will be a repeat customer for sure!”

Helpful Report

Posted 4 years ago

“Generally positive experience with CampfireCycling.com, the ecommerce site for a Tucson retail store specializing in bikepacking and related camping equipment. Products appear limited to premium brands and products at MSRP prices. On June 15th I placed an order for a product, only to learn after the fact that it was on back-order in the order confirmation email. It would have been nice to know this during the purchase process. Further, I was surprised to see that CampfireCycling.Com took the full payment upfront with no estimated availability date. In my experience most retailers may “authorize” the credit card at the time of purchase, but will not take funds until stock is replenished, or better yet, when the item is ready for shipment. After a delay, I emailed Customer Service, who explained COVID19 supply-chain disruptions, made stock availability unknown. The item eventually shipped 30 days later, was received after 6 calendar days via FedEx Ground, well packaged and received in excellent condition. Customer Service responded within 24 hours to email inquiries and was polite and honest about the situation. Moreover, upon request, they retroactively extended a discount that was applicable at the time of shipping, refunding my account the corresponding amount. Other than the aforementioned Backorder status and related payment policy, my experience was positive and reasonable, especially given the challenges to international supply chains and shipping. In “normal circumstances” I’m confident the level of service and experience would have been flawless. I would buy again from CampfireCycling.com”

Helpful Report

Posted 4 years ago

“Ordering from Campfire Cycling was quick, easy, and intuitive. When placing my order, I accidentally double-clicked the payment button which resulted in the appearance of double charges on my card. The Campfire Cycling customer service team fixed my mistake quickly without trouble. My Revelate frame bag (which was out of stock everywhere else I looked) arrived very quickly. Thanks!”

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Posted 4 years ago

“It's very good.”

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Posted 4 years ago

“Love the quality of our newest purchase from campfire cycling! They have someone for everyone to be involved in our camping trip. We can’t wait to get the baby into the coozer with the infant insert!”

Helpful Report

Posted 4 years ago

“Easy to find what I was looking for, and the shipping was quick with great tracking.”

Helpful Report

Posted 4 years ago

“The mechanic is a ton of help, great store with a big selection of bikepacking and bicycle gear.”

Helpful Report

Posted 4 years ago

“Good product selection and easy to work with. Highly recommend CampfireCycling.com.”

Helpful Report

Posted 4 years ago

“Awesome experience. Good automated updates, fast shipping, and awesome free stickers and patch!”

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Posted 4 years ago

“Quick service, i received my order in 1 week to Québec. Good price.”

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Posted 4 years ago

“Very friendly service. Only place in the US that had the part I needed in stock.”

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Posted 4 years ago

“I recently purchased a Surly front rack from CampfireCycling.com, a process I found remarkably easy and convenient. The price was on-par with other vendors (with the upside that campfirecycling had it in stock) and the website experience was easy. Shipping was incredibly fast, too! I received the item just a few days after placing the order. I just wish I was closer to Tucson, AZ so I could check out their store in person!”

Helpful Report

Posted 4 years ago

“First of all I live in a very rural area and don't have access to a local bike shop near me so I called CFC and spoke with Greg and told him what I was looking for. The conversation quickly moved to email where I could send pictures of what I have and explain what I wanted. After a few emails I was able to order what I was wanting. This company was very helpful to me at getting me what product I was looking for with in a timely manner.”

Helpful Report

Posted 4 years ago

“quick service they always have have what i need for my bike traveling adventures”

Helpful Report

Posted 4 years ago

CampfireCycling.com is rated 4.9 based on 1,402 reviews