CampfireCycling.com Reviews

Name: CampfireCycling.com
Address: 2801 N Flowing Wells ste 101, Tucson
Rating: 4.89

4.9 Rating 1,387 Reviews

98 %

of reviewers recommend CampfireCycling.com

Company Reviews

Metrics

Info

4.9

Based on 1,387 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

800-717-2596

Email:

info@campfirecycling.com

Location:

2801 N Flowing Wells ste 101
Tucson
85705

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CampfireCycling.com 5 star review on 15th November 2024

Anonymous

CampfireCycling.com 5 star review on 16th September 2024

Ricky Pimentel

CampfireCycling.com 5 star review on 25th August 2024

Wren Muro

CampfireCycling.com 5 star review on 13th August 2024

Philip Dresser

CampfireCycling.com 5 star review on 4th August 2024

Richard Parrott

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, I sent a single email to Campfire inquiring about a rack and panniers for my Surly Ogre. I sent the same email to my LBS that turned into a 10 email infinite-do-loop exchange. Greg responded from Campfire with a recommendation and links to the products and to email him back if I had any further questions. I purchased the items immediately. Thanks for the great customer service.”

Helpful Report

Posted 4 years ago

“Campfire had what I wanted and the order arrived on time for my trip from Pittsburg to DC on the GAP and C&O trails. I will be using them more for my supplies on my next trip.”

Helpful Report

Posted 4 years ago

“What can I say but, love you guys. Thanks for ALL your help.”

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Posted 4 years ago

“Really great experience! I called to chat before my order and they were super nice. Customer for life!”

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Posted 4 years ago

“I had a question about payment and they answered super quickly and tried to help with the problem, even though it had nothing to with them or their site! Great customer service and item shipped fast and cheaper than other stores I found. I will definitely be back!”

Helpful Report

Posted 4 years ago

“I love Campfire Cycling. It is and will remain my go to destination for most things bikepacking related. All of my orders usually arrive earlier than stated, great prices, and they keep me updated on the status of my products. I can’t recommend them enough!”

Helpful Report

Posted 4 years ago

“Staff were very knowledgable. They also helped me pick out the items that would best suit my need and they even worked installed them on the bike right then.”

Helpful Report

Posted 4 years ago

“CFC had the products I wanted at a very good price and in stock. They assisted me in perfecting the attachment hardware most likely applicable given my wife's XS bike frame. While very busy, they did follow up on other questions sent via email or voice mail. Pleasant and knowledgeable to deal with.”

Helpful Report

Posted 4 years ago

“I purchase a rack accessory and they had very fast shipping and exactly what I needed. Great experience!”

Helpful Report

Posted 4 years ago

“This has been the most pleasant experience in ordering online in the past 3 months. No joke, the package surprised me, it came so fast. I love the idea of this shop and will continue supporting them every time I have cycling needs to be met online. Awesome shop. Thanks guys!!”

Helpful Report

Posted 4 years ago

“I recently purchased a couple of Ortlieb bags (Trunk Bag and Saddle Bag Two) over the web from Campfire Cycling. I had a question on the Trunk Bag fitting a specific Tubus rack that is on my bike and emailed the question. Not only did they answer the question, they actually took the Trunk Bag and tried it on the exact rack (they had one in the store). I was told it would work and it fits great. Communication with Campfire Cycling was great. The Trunk Bag had to back-ordered, so they offered to ship the Saddle Bag right away. I was not in a real hurry, so I told them to wait. The wait was very short and the bags arrived less than a week later. Will definitely check CampfireCycling out next time I am looking for bike or bike related camping equipment.”

Helpful Report

Posted 4 years ago

“My shopping experience was great! The items were shipped fast and I got them a few days later. I thought it was a really cool touch to include a pack of matches (I mean who doesn't need to carry matches!).”

Helpful Report

Posted 4 years ago

“Very quick and well packaged delivery. One of the items was marked out of stock. I left a message asking until when before ordering. They called back promptly and gave estimate. The estimate was obviously conservative, as my order arrived quicker than I expected. Very good experience.”

Helpful Report

Posted 4 years ago

“Easy. Hassle free. On time. And, a very worthy business to support. Thank you.”

Helpful Report

Posted 4 years ago

“Great service and very prompt delivery. I ordered Tubus front/rear racks after a LONG time with lesser quality racks. They’re a great fit and I greatly appreciated the advice given while placing my order. Thanks Campfire Cycling. You’re a fantastic resource for touring cyclists everywhere!”

Helpful Report

Posted 4 years ago

“Great customer service. I have had issues with USPS deliveries to my house and so order was returned to sender by USPS. I called Campfire and they immediately sent a new order with different shipping provider and met my timeline.”

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Posted 4 years ago

“Fast help with product questions, shipped quickly, and very competitive pricing. Stoked!”

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Posted 4 years ago

“I needed parts for my Ortlieb bag and was having a hard time finding them. I stumbled on Campfire Cycling, and they had what I needed for 20% below MSRP, and it was delivered to my door in 2 days. Unbelievable service! Thanks so much!”

Helpful Report

Posted 4 years ago

“Got my new ortlieb panniers fast, and at a great price!”

Helpful Report

Posted 4 years ago

“I've placed a few orders from Campfire Cycling through their site and have been very satisfied with how helpful they have been. For my first order I wanted to get a full revelate bag set (with the discount they give for ordering the full set) but the seat bag wouldn't fit with my bike, and they were very accommodating and let me swap that for a different brand's bag and still order as a full set. Great customer service.”

Helpful Report

Posted 4 years ago

CampfireCycling.com is rated 4.9 based on 1,387 reviews