“The item I wanted was not in stock. The seller went out of their way to obtain the item and get it posted direct from the manufacturer. Great service. Thank you.”
“I purchased a small garden metal heron and its really nice quality and looks great by the side of my pond. it arrived in the time specified and was well packed along with a giant metal bee which was aslo very nice and well made.”
“I recently purchased a Miami Cane Conservatory Suite and am delighted with it. Delivery was prompt and Natalie most efficient and helpful. I have no hesitation in recommending Candle and Blue and would certainly use them again.”
“I bought a small giraffe for my wife's birthday. The team pulled out all the stops to get it delivered in a very short timescale. Excellent service and fantastic product! I'll be back.
Mike - Guildford”
“This was a very positive experience - the staff I dealt with were friendly and knowledgeable about the product I was interested in - the purchase was easily completed and the delivery arrangements were most convenient. I would recommend Candle & Blue for their excellent customer service!”
Dear Mr Lambert,
I am so pleased you were delighted with your lamp and that it arrived safely. Thank you for taking the time to leave your lovely comments, we really do appreciate them. Have a lovely week.
Best wishes, Natalie
“I have not received my complete order yet, it is promised for the end of the month. However, I have had had really good service in helping me decide on my final order so far, always Courteous, helpful and efficient.”
Dear Mrs Nicholls, thank you for your lovely feedback, I really the comments.
I am so pleased you were delighted with the oak wash bistro chair you received that you decided to go ahead and order the set. They are due to be with us next week. I will be in contact with you to arrange delivery of the furniture set. Best wishes, Natalie
“Really delighted with my Laluna suite, it looks great in my conservatory. Had excellent customer service from Natalie, she couldn't have been more helpful. Well done Candle and Blue.”
Dear Mrs Anderson,
Thank you so much for the lovely comments, I am so pleased you are delighted with the Laluna suite. It looked stunning in your conservatory. Best wishes, Natalie
Dear Mrs Batchelor,
I am delighted to hear your garden sculptures arrived safely and you are pleased with them. Thank you again for your order and taking the time to leave your comments. Best wishes, Natalie
“I've been looking for bedside cabinets for ages and wanted something a little different, found this oriental style cabinets and loved the look of them. Service was very good, delivery spot on, the courier even opened the boxes so I could check them over before signing them off as I've been caught in past with faulty goods. The only reason I haven't given 5* is that the picture on the website doesn't show clearly that only the front of the cabinet is painted cream with pattern, the top and sides are black. That said in my finished new bedroom they look lovely and I'm so pleased to have bought them.”
Dear Mrs Murphy,
Thank you for taking the time to leave your comments. They have been very helpful. Please accept my apologies that the image is not displaying clearly the sides and top are finished in matt black. The description now includes this information.
I am delighted to hear you are pleased with the Chinese Style cabinets and the service.
Thank you for leaving us 4*, we really do appreciate it.
Best wishes,
Natalie
“Exceptionally helpful with finding the right chair style/colour, delivery as quoted, very pleased with everything from start to finish - especially the chair!”
Dear Mrs Higgins,
Thank you so much for the comments and 5 stars. I am so pleased you are delighted with the chair. I appreciate you sending in the image, it is due to be added to the website shortly.
Best wishes,
Natalie
“We had excellent service fro the start to finish, Natalie kept us informed about our Order and we were given a discount as it was delayed for a week , when furniture arrived , the quality was fantastic we decided to order another side table and it was out of stock put Natalie once again give us fantastic custermer care and Pre ordered and once again gave us discount , we have never bought furniture on line without seeing it first but was very Pleased with it will definitely vist Candle and Blue in the future”
Dear Mrs Metcalfe,
I am so pleased you were delighted with your conservatory suite.
Thank you for taking the time to leave such lovely and honest comments, I very much appreciate them.
Have a lovely week.
Best wishes,
Natalie
“I found the customer support extremely good from purchase to delivery , as well as a very good product , have recommended to friends and family and hope to use again in the future.”
“Dear Candle and Blue
I am very happy with my Chinese cabinet, it arrived on time and was delivered with great care. It looks really good too! I was also very pleased with the service I received when ordering, and the subsequent emails from Natalie, her customer care was excellent :-)
Marilyn”
Dear Ms Timms,
Thank you for taking the time to leave your lovely comments. We really do appreciate it. The Chinese style cabinets are beautiful and and I am pleased to hear you are delighted with them. Have a lovely week. Natalie
