“Very efficient, parcel arrived on schedule, item packed very well indeed. Very pleased with outcome. Would definitely use Candle and Blue again, no hesitation in recommending them to family and friends. Thank you....”
“Candle & Blue stock a wonderful range of furniture and accessories. Their service is always excellent. I recently bought a lovely leather log basket from them for my husband and we are thrilled with it.”
“Fantastic company. Natalie provided the best customer service I have ever come across. Nothing was too much trouble. Excellent choice of goods at competitive prices. Will definitely shop with Candle and Blue again. A massive thank you to Natalie.”
“Excellent service. Excellent product. Lovely to be able to have a helpful conversation with
someone. This was my second order from this firm and I would have no hesitation in ordering again.”
“Ordering was very quick and easy and item was delivered very quickly. The quality of the coffee table is v good and I am extremely pleased with my purchase.”
“I have recently purchased a Patio Cane Chair, the quality of which is absolutely superb. In construction, quality and comfort it more than meets my exacting specification. The finish of the cushion, covered in material of my choice from a range of samples sent to me, is excellent.
The service provided by Candle and Blue was efficient and friendly and my contact person, Natalie, was a joy to deal with. My order was dealt with promptly and delivery was made well within the promised time frame.
I will be purchasing from them again and have no hesitation in recommending this company.”
“A distinctive and interesting product range.
Quick and helpful reaction to enquiries sent by e-mail.
Helpful suggestions about shipping products to us abroad.
We are entirely satisfied with the item purchased, which was chosen only on the basis of the description and photo on the web site.”
“We are very pleased with our conservatory furniture. The quality is good and the chairs are comfortable. We thought the service was very good - to be actually able to talk to someone was a hit with us! The items were delivered when they said they would deliver too. We hope to use Candle and Blue again in the future.”
“Candle and Blue offer a very high standard of customer service. For example, I was not expecting to receive a sample of the fabric I had chosen for my cushions, but this arrived the day after I placed the order. I assume this would have been in time for me to change it if I didn't like it. I received update emails throughout the process. The furniture arrived undamaged and I am very pleased with the quality of it.
The only downside was the delivery. Having waited in all day on the date I was given the furniture arrived the next day instead.”
Dear Mr Cass,
Thank you so much for taking the time to leave your lovely comments and feedback. I am delighted to hear you are pleased with the furniture and seat pads you ordered. Please accept my sincere apologies for waiting in all day. I was unaware this had happened and will certainly speak to the logistics firm.
Have a lovely week and thank you again.
Best wishes,
Natalie
“Brilliant from start to finish and the product - just superb. A pressie for my mothers 80th celebrations and not someone easy to buy for as a garden to die for and many years of hard work developing it. Therefore, not much gets a place in the garden unless very special but the swans I purchased have been given a suitable home down by the pond. THANK YOU.”
Dear Mr Gray,
I am delighted to hear the garden sculptures arrived safely and your mother is pleased with him. I think they have may just have found the perfect garden to take up residence in. Thank you for your lovely comments, it is very kind of you to take the time to leave them.
Best wishes,
Natalie
Dear Mrs Langer,
Thank you for taking the time to leave your comments. I am pleased to hear your sculpture arrived safely and you were delighted with it and the quick delivery.
Best wishes,
Natalie
“The customer service was excellent, from ordering fabric samples through to delivery of the suite and the quality of the product is better than I anticipated. Very, very pleased with my purchase - many thanks Natalie!”
