“Initially there was a hickup with delivery but I was impressed with the level of customer service and the item was successfully delivered. I was delighted with the quality and service. Well done and thanks.”
“Product was as advertised but was so poorly packed that one heron had been badly damaged in transit. Company replaced instantly in time for the occasion.
We had an issue with Parcel Force, Candle and Blue 's delivery company, who were not prepared to allow us to check package before signing in the first instance.”
I am pleased to hear your replacement sculpture arrived safely. Please accept my apologies once again. On this occasion the sculptures were sent directly from the manufacturer, who are normally very good with adding extra protection. Thank you for taking the time to leave your feedback, we do appreciate it. Best wishes, Natalie
Dear Mr Plomgren, Thank you for taking the time to leave your comments. I am delighted to hear your hare sculpture arrived safely and you are pleased with it. Best wishes, Natalie
Dear Mr Thomas, thank you for taking the time to leave your lovely comments, we do appreciate it. I am pleased to hear your order arrived safely. Best wishes, Natalie
“The service we had was excellent! I ordered over the phone and spoke to a human being right from the beginning- no press button for this or that. The lady was very helpful. The delivery service was great and organised at a time to suit us- all done very easily through texts. The delivery guy was really helpful and the product we ordered is great- we're really pleased with it.
We would definitely use Candle & Blue again and recommend them to our family & friends. Many thanks”
“I purchased this Eagle to act as the centre piece for my late Wifes' Ashes that I had placed under a stone circular patio in the back garden. It has been in situ now since 26/08/15 and looks and feels solid, weighing 19.8Kg, and has weathered well despite the weather being typically British.
It arrived on the due date by courier who unpacked it to allow an inspection on delivery.
Under other circumstances, I would have kept this Eagle indoors as a centre piece for my dining table it looks that good but I am sure that my late Wife will appreciate it watching over her as she rests in the garden.”
Dear Mr Morris, Thank you for your touching email I received, and now for the lovely feedback regarding your sculpture. I am so pleased to hear you are delighted with the Eagle. I wish you all the very best. Natalie
“The picnic hamper I ordered was delivered to me in France very quickly and safely and I am delighted with the quality of the product. Ordering was very easy from an inviting and very human website and I would certainly shop there again.”
Dear Miss Hankin,
I am delighted your hamper arrived safely, quickly and you are happy with it.
Thank you for taking the time to leave your positive comments. Best wishes, Natalie
Dear Mrs Tanner,
Thank you for taking the time to leave such lovely feedback regarding your furniture. I am pleased it arrived safely and you are delighted with the quality. Best wishes, Natalie
“Very pleased my purchase from Candle and Blue the service was very good, l was informed by email on my delivery time. The purchase was nicely pack. I would use this company again.”
“The bronze fairy sleeping on the mushroom is exactly what I wanted. She now lives at the bottom of my garden and has drawn many words of appreciation. Thank you Candle Blue for the way you kept me informed and dealt with my order.”
“I found this website so easy to use. I ordered a bronze hare it was exactly as the picture description, it was delivered within a couple of days of ordering and came really well packaged. I can only praise this company so do not hestitate to make a purchase from them I will definately use again.”
“The hare itself is stunning and my husband was thrilled with it as our anniversary present. Natalie at Candle and Blue could not have been more helpful. She really went out of her way to ensure the parcel arrived on time. Thank you!”
“A very approachable company. They answered queries i had re delivery and ordering promptly. The order was extremely well protected and delivered on time. I would recommend Candle and Blue.”
