“As I was purchasing on behalf of my employer, I had naturally shopped around. I had found the same product somewhat cheaper elsewhere, but their service was dreadful. I therefore rang you to try and get sample fabrics and a quick delivery date on items. I was delighted with the service I received from you. Not only did the numerous samples arrive next day, but you agreed to deliver the furniture the following week, without the cushions - which needed to be made in my chosen fabric. I was amazed when the delivery arrived WITH the cushions. Fantastic service. Thank you very much.”
Dear Mrs Hornigold,
Thank you for taking the time to leave such great feedback, we really appreciate it. I am glad we were able to arrange delivery so quickly for you. Good luck with the rest of the project. Best wishes, Natalie
“I bought a pair of sculptured garden metal Herons for a best friends Birthday present. They are absolutely lovely and I wouldn't mind keeping them myself. They arrived safely packed and within a few days of ordering. Information and details of delivery where very clear. My friends think they are an excellent purchase plus good value for money. Thank you Candle & Blue, do keep sourcing good quality and interesting items. A web site worth returning to.”
Dear Mrs Wilson,
I am so pleased to hear you are all delighted with the garden heron sculptures. They are beautiful. Thank you so much for taking the time to leave your lovely comments, I really appreciate it. We certainly will keep on searching for new and interesting products. Enjoy your week. Best wishes, Natalie
“Not only am I very pleased with my decorative tile, which is now resplendent on the wall in my kitchen above the cooker, but the prompt and efficient service, packing and delivery. I will certainly be looking to buy more.
Jill Allison, Newport Pagnell”
Dear Mr Free,
Thank you so much for taking the time to email me and then to leave your lovely feedback. I really do appreciate it. Have a lovely week. Natalie
Dear Mrs Henderson,
Thank you for taking the time to leave such lovely feedback, we really appreciate.
I am pleased your order arrived safely. Have a lovely week. Natalie
“The bronze sitting hare that we bought for my father's 70th birthday was beautifully made. My father was thrilled with it. It looks quite resplendent in its new home!”
Dear Mrs Fairweather,
I am so pleased you are all delighted with your bronze hare sculpture, they are beautiful pieces. Thank you for leaving such fab feedback, it really is appreciated. Best wishes Natalie
“candle and blue are ace fantastic quality fantastic prices added bonus is the extremely rare
personal touch by natalie shes always willing to go that extra mile to help i would highly recommend candle and blue to everyone they are simply the best”
Dear Mr Hague, thank you so much for your lovely comments. Please also pass on my thanks to Mrs Hague for taking the time to let me know they had arrived safely and you were both delighted with your order. It has been a pleasure. I wish you both the very best.
Natalie
“I purchased 2 bronze hares from Candle and Blue and I am delighted with them, they are just what I wanted. The customer service was excellent and kept me informed of the progress of my order. Delivery was quick and free, a great bonus, thank you, I would recommend Candle and Blue to anyone.”
Dear Mrs Rose,
I am delighted to hear your Paul Jenkins sculptures arrived safely and you are delighted with them. Thank you for taking the time to leave your lovely feedback, we really appreciate it. Have a lovely week. Natalie
Dear Mrs Aldridge, I pleased to hear your order arrived safely and you are delighted with it. Thank you for taking the time to review us, it is appreciated. Best wishes, Natalie
“Excellent service from Candle and Blue. Value for money. Parcel delivered in timely matter and very well protected as item was fragile. Recommeded highly”
Dear Mr Allen, Thank you for taking the time to leave your lovely comments and the five star rating. I am delighted you sculpture arrived safely and you are happy with it. Best wishes, Natalie
Dear Mrs Canvin, thank you so much for taking the time to leave such lovely feedback. I am delighted your shade arrived safely and you are delighted with it. Best wishes, Natalie
“I was searching for a particular bowl to replace a much-loved one that got broken and Candle and Blue had it in stock! There was a slight hiccup when the courier (an external company) delivered it to the wrong house but it was re-directed by a helpful neighbour with no harm done. More importantly, while we were trying to find out what had happened, Natalie from Candle & Blue was endlessly helpful and reassuring - friendly too. I will be very happy to buy from this lovely business again.”
Dear Mrs Baker, Thank you for the lovely feedback. It was relief to hear your bowl had arrived safely. Please accept my apologies once again for the courier delivering to the wrong house. Best wishes, Natalie
“The Product, a print of Ofa the otter, and delivery were excellent as was the information needed regarding the purchase and the friendly response from Natalie.
Your website, however, I found confusing. A frame was required for the print but only one was offered, which we didn't like and elected to buy a frame from another source but when I went onto your site again, using different links, I discovered many frames, albeit for different prints by different artists all on the website of Candle and Blue. By then of course it was too late.
The Print was very much appreciated by my daughter - her Xmas present - and that is the main thing.
Sincerely
Sonia Chambers.”
