Candy Mechanics Reviews

Name: Candy Mechanics
Address: 74 Long Lane, London, London
Rating: 4.58

4.6 Rating 40 Reviews

88 %

of reviewers recommend Candy Mechanics

Company Reviews

Questions

Metrics

4.6

Based on 40 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 403 1094

Email:

hello@candymechanics.com

Location:

74 Long Lane, London
London
SE1 4AU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered this online but the problem is that when I got it there were lots of holes for some reason, I tried emailing them but haven't heard back from them.”

Helpful Report

Posted 6 years ago

“Very disappointed that the chocolate arrived broken after shipping and even more by the customer service. After contacting them to inform them about the issue, they asked to receive pictures that they could save it for their record and proceed with a new production. After several emails, I still waiting for their answer... I won't order on this website again, and a new packaging more protective would be appreciate...”

Helpful Report

Posted 6 years ago

Hi Sophie, I'm so sorry to hear that you haven't heard back from our customer services team yet. I will make sure your enquiry is resolved today and a new replacement card is sent out today for you. Best wishes, Caz

Posted 6 years ago

Candy Mechanics is rated 4.6 based on 40 reviews