Candy Mechanics Reviews

Name: Candy Mechanics
Address: 74 Long Lane, London, London
Rating: 4.58

4.6 Rating 40 Reviews

88 %

of reviewers recommend Candy Mechanics

Company Reviews

Questions

Metrics

4.6

Based on 40 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 403 1094

Email:

hello@candymechanics.com

Location:

74 Long Lane, London
London
SE1 4AU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I first tried to order using my iPhone however I couldn’t get past the expiry date as there is no option for a forward slash within the numbers. This was slightly frustrating as had to repeat the whole selection process again on an iPad. Although I completed the order before 2pm I don’t think it was sent that day as it wasn’t received until two days later. However that said the principle is great and it was a delicious surprise.”

Helpful Report

Posted 6 years ago

Hi Wendy, Sorry to hear you had issues ordering on your phone. We really appreciate your feedback and will look at resolving these issues.

Posted 6 years ago

“I did enjoy ordering my gift from you but unfortunately the gift has not been received as yet, maybe tomorrow.”

Helpful Report

Posted 6 years ago

Hi Jon, Sorry to hear that this hasn't arrived yet. Please let us know your order number and I'll look into this for you.

Posted 6 years ago

“I was a little disappointed when my husbands chocolate arrived as it was in pieces.....I think it would have looked lovely if it was whole.... I also paid for next day delivery but it came the following day.”

Helpful Report

Posted 7 years ago

We're very sorry to hear you had an issue with the delivery of your chocolate card. We want all our customers to be 100% satisfied with the product they receive so we'd be very happy to look into this further for you to resolve. Please drop us an email to info@candymechanics.com with your order number and we'll look into this for you.

Posted 7 years ago

Candy Mechanics is rated 4.6 based on 40 reviews