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Canine Concepts Reviews

4.5 Rating 780 Reviews
87 %
of reviewers recommend Canine Concepts
4.5
Based on 780 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
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Phone:

01869349777

Email:

info@canineconcepts.co.uk

Location:

Unit 2New CommonStone Hall FarmLittle HallingburyBishop's StortfordHertfordshire
BISHOP'S STORTFORD
CM22 7RS

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Very good customer service. Items arrived quickly and were as described. Would buy from again and happy to recommend.
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Posted 7 years ago
My dog had a badly cut paw and the boots provided good protection, but only lasted for one walk/boot. We live in the countryside and the going is rough.
Canine Concepts 4 star review on 21st April 2017
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Posted 7 years ago
I called to sort out the purchase of a dog stroller and the whole process was very good. The man who dealt with me was very helpful. The item was delivered ahead of time and we are very pleased with it.
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Posted 7 years ago
Canine concepts were very helpful with finding the right walking boots for my Cavalier, One happy dog and owner.
Canine Concepts 5 star review on 10th April 2017
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Posted 7 years ago
Fantastic tracking topped off with a super quick delivery
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Posted 7 years ago
Very polite and helpful, go out of their way to help you & make sure your order is what is correct for your dog. Delivery was very quick came the following day! I would 100% recommend canine concepts and their beds. My 9 month old, old tyme english bulldog loves it doesn't want to know the sofa anymore, which is great!!. We had to buy one for my mother's english bulldog, as when he visited he wouldn't get off it & then wouldn't sleep on his bed at home anymore! We now have 2 very happy & comfy dogs. Thank you canine concepts
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Posted 7 years ago
Ockert advised me to order my Savic Crate, so that I got the best price and made sure that I got my preferred delivery date. I am very pleased with my purchase and so is my dog now he has more room.The only downside was spending over an hour trying to find out Yodel's first delivery time, in case I was their first drop.I never did find out.
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Posted 7 years ago
The service from the company is ok but the dog boots I wanted to buy were out of stock so I chose a more expensive pair. These proved painful and indeed the cuff was so still it cut my spaniel's leg. I then had to purchase the original boots from another company.
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Posted 7 years ago
We purchased the K19 as we have a large rotweiller. An absolute marvellous piece of kit. Dog loves it, we love it and life is a lot easier on walks. Very good purchase.
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Posted 7 years ago
The dog cage we bought was exactly as described and the customer service to provide the reassurance over the quality and structure of the base plate was brilliant (via a pre-purchase phone call). Can't fault any area of service. Thanks.
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Posted 7 years ago
I bought my teather tug and it snapped within minutes and cost nearly £70! Very poor product!
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Posted 7 years ago
Dear EN. I am sorry to hear that you were not happy with your product on this occasion. Your order has been refunded in full. Kind regards, Canine Concepts Customer Care
Posted 7 years ago
Perfect for our needs, needed 2 people toassemble it.
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Posted 7 years ago
The items we bought - boots for our dog, who suffers from corns on his front paws - have been very successful, and the delivery was very quick.
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Posted 7 years ago
Good fast delivery. Only problem was the product was way too large for our Saluki puppy, even though he takes a 26 in the Equafleece product which fits perfectly the hotter dog coat of the same size is way too large. It fits my Podenco perfectly, which is not really the point as it was not bought for her. Product not as nice a quality fleece as Equafleece.
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Posted 7 years ago
Very easy to place an order. Fantastic delivery timescale and great customer service
Canine Concepts 5 star review on 5th March 2017
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Posted 7 years ago
Really helpful staff when I had a delivery problem
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Posted 7 years ago
Excellent range and quality of goods, at competitive prices. Delivery charges are also very reasonable and realistic. Thank you, I have been very happy with all my purchases.
Canine Concepts 5 star review on 20th February 2017
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Posted 7 years ago
The products are excellent and the service is outstanding.
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Posted 7 years ago
Great prices fast delivery.
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Posted 7 years ago
Great products at very competitive prices and brilliant customer service. Highly recommended.
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Posted 7 years ago
Canine Concepts is rated 4.5 based on 780 reviews