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Canine Concepts Reviews

4.5 Rating 780 Reviews
87 %
of reviewers recommend Canine Concepts
4.5
Based on 780 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
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Phone:

01869349777

Email:

info@canineconcepts.co.uk

Location:

Unit 2New CommonStone Hall FarmLittle HallingburyBishop's StortfordHertfordshire
BISHOP'S STORTFORD
CM22 7RS

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Excellent products and fast delivery
Helpful Report
Posted 7 years ago
Customer service was excellent, really went out of his way to help. Boots I ordered did not fit my dog's paws, as they were the correct width, but wrong length for him. Might be a good idea to have length as well as width on the dimensions on the internet by each boot? Lovely well made boots, but couldn't help us, I',m afraid
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Posted 7 years ago
Prompt efficient service...keep up the good work!!!!
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Posted 7 years ago
All the products that i have had have been great for me and my dogs
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Posted 7 years ago
They are good strong study shoes, however I found the sizing not so accurate as I have with previous shoes.....they came up bigger which led to rubbing on one of his paws.
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Posted 7 years ago
Good service, price & internet information. Minor problem that cardboard box had become wet in heavy rain from delivery van to front door and because we did not unpack it for several days the cage became tarnished & remains so.
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Posted 7 years ago
Good Fit Good Quality Does the job perfectly
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Posted 7 years ago
Speedy delivery and excellent product. good customer service when we had questions about the product
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Posted 7 years ago
Great service and a very good purchase
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Posted 7 years ago
Quick and easy order and delivery
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Posted 7 years ago
Lousy product and abysmal customer service. I wouldn't use this company again ever.
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Posted 7 years ago
Dear Charlotte, I am sorry to hear you had a bad experience shopping with us. I have looked through our notes and can not see anything relating to your order that would indicate what we have done to let you down on this occasion. Although we endeavour to provide an excellent service to all of our customers, we understand that things go wrong from time to time and have are open to suggestions on how we can improve our service. Could you kindly email us at info@canineconcepts.co.uk explaining what went wrong with your order so we can see what we can do from our end to rectify it? Kind regards, Canine Customer Care
Posted 7 years ago
Prompt service and a good price for product
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Posted 7 years ago
Really pleased with our new dog bed. Excellent customer service.
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Posted 7 years ago
Top class service, good product
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Posted 7 years ago
great product, great price, fast delivery, i would 100% recommend
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Posted 7 years ago
The raised dog bed was spot on and my dog loves it.
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Posted 7 years ago
Exactly what I ordered and good quality
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Posted 7 years ago
Great with very fast delivery. Unfortunately the dog socks ordered werent suitable for my Dane but that was my fault i obviously didnt measure very well. No fault from your side. Would definately use again
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Posted 7 years ago
Happy with my purchase & delivery time was good .
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Posted 7 years ago
Very prompt delivery.. however I had to return it due to ordering the wrong size so I'm now waiting for a replacement....
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Posted 7 years ago
Canine Concepts is rated 4.5 based on 780 reviews