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Canine Concepts Reviews

4.5 Rating 780 Reviews
87 %
of reviewers recommend Canine Concepts
4.5
Based on 780 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
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Phone:

01869349777

Email:

info@canineconcepts.co.uk

Location:

Unit 2New CommonStone Hall FarmLittle HallingburyBishop's StortfordHertfordshire
BISHOP'S STORTFORD
CM22 7RS

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Good description of purchased article. Quick reliable delivery.
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Posted 7 years ago
Good product, good price, good service. Will definitely come again.
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Posted 7 years ago
we ordered wrong size dog boots & the nice people working there said they will exchange them
Canine Concepts 5 star review on 14th January 2017
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Posted 7 years ago
Staff very helpful
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Posted 7 years ago
We are a rescue centre and bought reward bags for training .we love the magnetic tops and easy access to the rewards
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Posted 7 years ago
very good service, quick delivery, item as described, perfect fit.
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Posted 7 years ago
I ordered a dog bed but their suppliers didn't have it in stock. I was called and offered a bigger bed for no extra charge, but, as it happened, I was happy to wait the extra few days for the one I ordered to be available. The lady gave me great advice about the bed and I slightly amended my order because of what she said. My first time ordering from this company and I was very happy with their service.
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Posted 7 years ago
good prompt service. Have yourself a cup of tea and two biscuits.
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Posted 7 years ago
My dog is very happy with the blanket/sweater and feels much warmer!
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Posted 7 years ago
Fast service and excellent product
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Posted 7 years ago
Very pleased with product, also staff are second to none, very helpful, polite and friendly. Many thanks for your patients, one satisfied customer.
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Posted 7 years ago
Am still waiting for a refund on a pair of boots, I returned before Christmas.Very very unhappy.
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Posted 7 years ago
Wer are sorry to hear that you are unhappy about the service you received from us. We have however checked the system and can confirm that your card had been refunded by £32.99 on 15 December 2016. Can you please check your account and let us know if there are any issues? Kind regards, Canine Concepts Customer Care
Posted 7 years ago
Gave considerable help to find a suitable pair of boots for my Border Collie who has unusually shaped splayed feet and dislocated toe - sent various samples to try and find a pair that fits, with the result that Tara is now enjoying her walks again - thank you.
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Posted 7 years ago
Purchase made easy on website. Order confirmation/Invoice communication ok. Delivery a bit slow but mainly down to courier not supplier. All in all a good purchasing experience.
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Posted 7 years ago
Purchased Biospotix and being natural it does work very well indeed, also very fast shipping a very happy customer. Thank you, Happy New Year.
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Posted 7 years ago
helpful staff over the pone and speedy returns system
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Posted 7 years ago
We enoy using the ball launcher which we bought from Canine Concepts. The launcher is strongly made but flexible, so uses wrist rather than shoulder action. The ball is light, though tough, so altogether the launcher makes ball throwing easier.
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Posted 7 years ago
Quick delivery & quality product very pleased.
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Posted 7 years ago
Bought a gulp bowl for my greedy Goldie, well made sturdy bowl and arrived within 2 days great service. Thank you
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Posted 7 years ago
Super fast delivery and excellent products
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Posted 7 years ago
Canine Concepts is rated 4.5 based on 780 reviews