canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.68

4.7 Rating 3,778 Reviews

92 %

of reviewers recommend canvasdiscount.com

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4.7

Based on 3,778 reviews

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Delivery Methods	Courier, Postal Service
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Communication Channels	Telephone

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canvasdiscount.com 5 star review on 3rd September 2024

305

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered from canvasdiscount.com and spent around 200$. One of the frames was broke when it arrived and 2 others was suspect of not being put together properly. I tried to contact the seller but could not get anyone on the phone. After several text with at least 3 different people, they did reimburse me for one of the frames as long as I marked through the photo I ordered. My regret is not sending them all back for quality. They are poorly made. Sorry but I won't order from them again”

Helpful Report

Posted 3 days ago

“I do not recommend the mixpix product. The photo print quality was OK, but that was about the only decent thing about the product. The material it is printed on looks like styrofoam which is an odd choice. The "frames" that I opted for were nothing more than cheap plastic. They are correct that they didn't damage my walls, but that's because they didn't stick for more than 24 hours. I followed the online installation instructions (pretty simple) and was hopeful. But within the first day, photos started falling from my wall and crashing on the floor and breaking out of their frames - again very cheap plastic I don't think qualify as a frame. Really poor quality product. I'm surprised how many positive reviews they have, which is why I purchased in the first place. I will not be a returning customer and do not recommend this to others.”

Helpful Report

Posted 4 days ago

“Do not buy from this company. The quality of the canvases are awful, my order came with a damaged box and without all of the hangers that I paid for. I had to continually contact customer service just to get my hangers and when they did come they were Brown shoelaces with Dollar Tree hangers. I've ordered from other companies and never had this type of quality or customer service. You will be disappointed if you place an order, buyer beware.”

Helpful Report

Posted 2 weeks ago

“I am absolutely blown away by the quality of these canvases. I ordered a full gallery of my pack, and the detail is stunning—not 'muddy' at all, just vibrant and beautiful. The memorial portrait of my Paco is perfect; it captures his spirit so well. Thank you for the incredible craftsmanship and for helping me honor my best friend. I'm so proud to have these on my wall!”

Helpful Report

Posted 1 month ago

“These guys don't even deserve one start. Bought a picture Feb 11, today is Feb 25, 2026. Unreal. Tried to contact them and they told me too bad wait for it. Buyer beware. They suck.”

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Posted 2 months ago

“I tried not to even give one star but it wouldn't allow me to write a review if not. I placed an order in December of 2025... it's February 2026 and the month will be over soon. I have yet to receive my order but they took money out of my account. I'm getting all kinds of excuses. I'll never order from canvasdiscount again...NEVER . I honestly thought it was canvas people, I have plenty of photos from them.. and their professional. This is a scam.”

Helpful Report

Posted 2 months ago

“Ordered weeks ago. They tell me it must be in customs limbo. Nobody able to give me a definite answer. Out the money and no way of following up with customs to see if it ever makes it into the mail system. I would read carefully if your order will be made abroad then avoid this company.”

Helpful Report

Posted 2 months ago

“I ordered a canvas print in December and it took 2 weeks to arrive. The quality of the canvas was decent. However, the canvas was not the 16" x 20" one I ordered. Instead it came in at 15.75" by 19.75" and I could not use it in the new frame that I had previously purchased. Two weeks ago I sent an email to them describing the flaw in their product. I never heard back from them. Three days ago I received an email looking for more business with special pricing. I sent them another email complaining about the poor service from them. They then responded they wanted more information regarding my purchase which I gave them. I still have not heard back from them from my reply. That was 4 days ago. No customer Service with this company They then responded they wanted more information regarding my purchase which I gave them. I still have not heard back from them from my morning reply.”

Helpful Report

Posted 3 months ago

“Ordered 5 canvas for Christmas gifts never received then chatted with the bot , emailed then tried to call . I did finally receive a email back asking a few questions about the order and asking if I would like refund or reprint. Asks for reprint because it seemed easier . I am still waiting for the reprint order and nothing seems to be moving at all fast pace. Hoping for the best but not feeling the best about my decision.”

Helpful Report

Posted 3 months ago

“the product has been complete and ready to ship since the 17th.....customer service cant seem to help at all...i just would like to know...am i getting this item before Christmas or do i have to go out shopping????”

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Posted 4 months ago

“I ordered 4 canvas photos. They came out amazing! From ordering them, to the time I got them, took a total of five days. Over-all experience on a scale of 5stars, I rate it a 20 star. The quality, swift, accuracy, and price is unmatched... absolutely outstanding!!!!”

Helpful Report

Posted 4 months ago

“Have not recieved my order after over a month! Cannot get any answers on order status or tracking!”

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Posted 4 months ago

“I have ordered from this company a couple of times. Yesterday, the payments form on the website wasn't working properly. I tried my order twice and then tried to contact customer service. They've decided to go "all bots all the time" and you can no longer get to a human. It is fine...until you have a problem. I'd suggest that cheap isn't worth the hassle from this company.”

Helpful Report

Posted 5 months ago

“I have been a very satisfied customer for the last ten years. This time, I spent over five hundred dollars on my family vacations with a lot of fall colors in my pictures. Clarity and sharpness has always been a plus when ordering through canvas discount. This time, several of my pictures are muted and not as crisp. A couple of my pictures, the most important part of them are cut off. I think that if a customer spends over five hundred dollars on their vacation pictures that I should be happy. I have attached the photo I wanted vs. The photo i received. (They tell you which size to order to get the best quality product.) This is one example.”

canvasdiscount.com 3 star review on 3rd November 2025

Helpful Report

Posted 5 months ago

“I had two photos that needed to be a custom size 12x8 to look good together. We worked the color and saturation to get the sky the same depth of blue in both of them because they were going to be hung side by side. CanvasDiscount not only printed and shipped them fast, securely packaged, and the colors were perfectly true. Now hanging, they look terrific! I would not hesitate to use CanvasDiscount again and again, as I need other prints!”

canvasdiscount.com 5 star review on 27th September 2025

Helpful Report

Posted 7 months ago

“I chose to order from CanvasDiscount.com because of the strong reviews and the attractive introductory pricing. I decided to print one of my wedding photos on a 12x16 canvas, and the ordering process was smooth. The item arrived fairly quickly, and at first glance, everything looked great. However, when I attempted to place the canvas in my 12x16 floating frame, I realized it was nearly a quarter-inch too short. Unfortunately, this made it unusable, as the gap exposed the wrapped edges of the canvas — not the clean, polished look I was expecting. I reached out to customer service through their online support tool and provided exactly what they requested: photos of the canvas, the visible defect, and a tape measure clearly showing the incorrect dimensions. I assumed they would want to make things right, especially for a first-time customer. Instead, I received a disappointing response. They offered a 40% discount on a future purchase and claimed that the sizing issue did not qualify as a defect — even though the product clearly didn’t match the stated dimensions. This experience was frustrating, and I’m left with a mis-sized canvas I can’t use and a lack of confidence in the company’s quality control and customer service. I really wanted to love this product, but sadly, I can't recommend CanvasDiscount.com based on this experience.”

Helpful Report

Posted 7 months ago

“I have used Canvas Discount for years. Stick with reprints on canvas, tiles etc. Do not make a photo book! My recent book was to be delivered within the USA but went to Germany. The company's response was sorry, it's lost, but hey, we'll offer to credit your account. How big of them! Refunding me for a project they never delivered! BEWARE, they have no backup for lost projects. Once you submit, the work is out of your hands and if lost, it's lost forever. ALL your hours gone, no backup. Think twice.”

Helpful Report

Posted 9 months ago

“My initial order with the company took 30 days to arrive; however, my second order was quite unsatisfactory. They declined to rectify the shipping address and subsequently refused to cancel the order. As a result, I was compelled to involve my credit card provider, ultimately obtaining a refund through PayPal, rather than from the retailer directly.”

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Posted 10 months ago

“We were very happy with the quality and speed at which our canvas was printed and delivered. We will be using them again!”

Helpful Report

Posted 10 months ago

“I am very dissatisfied with the work that Canvas discount did for me. First of all I sent them my photo and my order form and they said they did not get my email address but yet they sent me a reply to my email address. Second of all, they said they did not receive my photo yet. The following day I got an email saying the photo was already processed and packed for the shipping. Before this item was processed, I asked to see a preview. They said as soon as they got my photo, they would send a preview. They already had my photo and they did not send a preview. when I received the canvas print, it was very poor quality. One of the people in the photo had the top of their head cut off. I have been contacting the company all day long to try to get a resolution and I cannot get a response. I would not waste my time or money on this company.”

Helpful Report

Posted 10 months ago

canvasdiscount.com is rated 4.7 based on 3,778 reviews