canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.70

4.7 Rating 3,755 Reviews

92 %

of reviewers recommend canvasdiscount.com

Company Reviews

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Metrics

4.7

Based on 3,755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery! I was very happy with both of the canvas photos I ordered! I will be ordering more.”

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Posted 4 years ago

“Nice and early on time for Fathers Day”

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Posted 4 years ago

“Excellent results.”

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Posted 4 years ago

“I ordered a mask and a pillow. The mask was horrible quality as it doesn't fit over a normal size face and never got the pillow. They re-ordered it and I never got it on the designated shipping date. When I called and asked about the pillow, they blamed it on UPS shipping. Of course, they always do. Then when I confronted that it was not UPS, and it was CanvasDiscount, the representative hung up on me.”

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Posted 4 years ago

“My order took a long time to receive, but I understand because of the pandemic, but when I received my order I was very,very disappointed!!! The picture was hazy and red blotches on my new niece’s face! The photo was not cut to the frame! I sent a reply to your Company and as yet no reply! I will not recommend your Company to anyone unless you rectify my problem. I realize the price was better than any other CO., but I guess I got what I payed for!!!”

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Posted 4 years ago

“Ordering was easy. Price was half of competitors. Delivery was 5 days from my order. Quality was excellent. I could not be more pleased.”

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Posted 4 years ago

“I ordered 8 products from this company and 5 of them arrived defective, wrong, and not acceptable. There isn’t an online method of customer service. You have to email with a picture and then they are VERY slow to respond. When they finally responded they said they would only give me a refund if I destroyed the product and sent them a picture of it. Bizarre! I will never use them again and can’t recommend them for anyone else. I would give them 0 stars if I could.”

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Posted 4 years ago

“STOP!! This company is a Scam! First try calling Customer Service. After 10 minutes on hold they hang up on you. OK still not a believer than click on live chat, all you get is a bot. No agent available. Send all the emails you want! I was promised my canvas by 06/06/2020 for a very special occasion. Man this taught me a lesson read reviews before doing business with a company. This Company is a Scam and from the few that had prints made they were of poor quality! Enough said do not be stupid and waste your time or money Here!”

Helpful Report

Posted 4 years ago

“I ordered 3 items. One got here on time but part of it was cut of even though it didn't show it in the picture and i used to size recommended. My other item was supposed to come yesterday and has even been made yet and I can't get customer service to contact me. And the third item hasn't been made yet either.”

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Posted 4 years ago

“Best all around service & deserve more than 5 STARS! Have ordered 3 times & so happy with EVERYTHING! Brenda & Sue”

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Posted 4 years ago

“It was everything I asked for! Fast shipping! Definitely will be ordering more 😁”

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Posted 4 years ago

“I ordered my prints under order USA99901612964 three weeks ago. No response up to now and they don't even answer phones. Is this mail fraud?”

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Posted 4 years ago

“What you send them is what you get. On canvas and wrapped around frame. I was suspicious but prior reviews were good so I took a shot. I am thrilled with both service and quality. I will be ordering several more!”

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Posted 4 years ago

“Terrible rip-off company. My canvas looked like they poured water on it before printing. Colors not the same as on original photo and it is dark and blurred. My daughter's bangs that hung over her eyes were a big black blob, she is blonde. DO NOT BUY FROM THIS COMPANY! I tried to contact them about returning item and they have a bot that answers and it said "click here to talk to agent". I clicked on it and it said, "no agents available". I really wanted a nice photo of my children together as my daughter has since passed away but I sure went to the wrong company.”

Helpful Report

Posted 4 years ago

“This business is a total scam. Don’t believe the positive reviews because they probably invested a lot of money to create them. Their photo quality is not clear, even though I submitted a professional resolution photograph. There is no life or color in the photo. When I asked for a replacement, they said I must destroy in the most cruel way a photo of me and my wife and kids and provide them photo proof. This is extremely cruel and wrong to ask someone to do. All because they don’t want to provide a return shipping label. I chose them because they were the cheapest compared to other sites. You get what you pay for.”

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Posted 4 years ago

“Beautiful work and fast delivery.”

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Posted 4 years ago

“We absolutely love our canvas!! The service was second to none!”

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Posted 4 years ago

“Fast processing, quick delivery, more than fair prices, will use again!”

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Posted 4 years ago

“I ordered 2 canvas and I couldn't be happier. They look great!”

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Posted 4 years ago

“Great service....reasonable prices...totally satisfied 👍”

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Posted 4 years ago

canvasdiscount.com is rated 4.7 based on 3,755 reviews