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My pictures were supposed to arrive before Christmas. They sent the wrong pictures. When they sent the replacement pictures, they sent them to the wrong address. I have asked for a refund since I still do not have my order and was hung up on. This is a horrible company!
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posted 1 year ago
- ""
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The quality is garbage. I bought a printed pillow as a Christmas gift. The zipper broke as I attempted to zip it the first time. In disgust I threw it away and contacted them. No refund. No replacement. No anything for the humiliating garbage they sent me and I tried to give as a gift.
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posted 2 years ago
- Anonymous
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I immediately emailed about the poor quality. I can’t use any of my canvases as they are so blurry even using professional photos and I’ve received no refund or response.
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posted 4 years ago
- Christy Soloman
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When I sent a request for a refund for that photo they were only willing to reprint it unless I cut up the photo which my wife didn't want to do---so we asked for the reprint but haven't heard back after several weeks.
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posted 4 years ago
- ken
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I have told them multiple times that I don’t want this anymore and that I want a refund, which had gone completely ignored.
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posted 4 years ago
- Anonymous
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Frame is the most garbage low quality piece of plastic ever, “held” by staples. Broke into a pieces taking it out of the box. No response from customer service. I want a full refund.
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posted 4 years ago
- Anonymous
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I requested my refund and cancelled my order.
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posted 4 years ago
- Judi
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30 plus days to receive a print that was reversed and muted colors.
the other half of the order never was delivered...waiting for a refund
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posted 4 years ago
- Daniel
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They told me if I wanted a refund (because I surely didn't trust them to make the masks correctly after now 3 misprints), I would have to send them pictures of every single mask destroyed individually.
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posted 4 years ago
- Shelby Workman
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Requested refund and they require you to destroy the product because they don't want to spend the money for return shipping--under the guise of being "environmentally conscious".
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posted 4 years ago
- Anonymous