canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.70

4.7 Rating 3,755 Reviews

92 %

of reviewers recommend canvasdiscount.com

Company Reviews

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Metrics

4.7

Based on 3,755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quality and good prices.”

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Posted 4 years ago

“I almost cried when I unwrapped the picture of my neice. It was perfect and wrapped protective so it didn’t get damaged. 🖤🖤”

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Posted 4 years ago

“My daughter got married and I ordered her two canvases. Then I got married in June. I order two for me and two for my mother-in-law. Everyone loved them.”

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Posted 4 years ago

“They did a great job on the canvas that I ordered of my husband. I'm very pleased.”

canvasdiscount.com 5 star review on 10th July 2020

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Posted 4 years ago

“Delivered on time, great reproduction of the original painting.”

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Posted 4 years ago

“Ordered my canvas almost four weeks ago. Nothing yet despite the order saying it would be here by June 23rd. It is now July 7th. At this point I am frustrated. Emailed the Company...canned email saying COVID has them back logged. Would be ok if we had progress but apparently they have either too few employees or too many orders. Others pleased not me.”

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Posted 4 years ago

“I made several orders through this company for face mask with my photography on them. The first 3 orders were completed and shipped in a timely manner. They mask are high quality made. However, I placed 2 additional orders on June 24th & 25th. My order is still in the received column. I have over 50 mask waiting to be printed. This company has no telephone number to contact a representative. I have sent emails which takes them days to respond. The one email they did respond to was 5 days later. I have also sent a message through Facebook. I understand they are overwhelmed with states making it mandatory to wear a face mask. I have several hundred orders that I need completed. Sadly due to their lack of customer service I will use another company.”

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Posted 4 years ago

“I was very happy with my purchase. The picture came out nicely and looks great on my wall. I used a discount code so it was worth it. I think their regular prices are far too high so I wouldn't recommend buying unless you have a big discount code. Otherwise, I'm a satisfied customer.”

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Posted 4 years ago

“They do a great job,great price and fast on shipping.”

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Posted 4 years ago

“Ordering online was easy and delivery was fast”

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Posted 4 years ago

“From my masks with my mom on that that past during codvid 19. Pics with mad on canvas and family great job love this company 10 stars”

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Posted 4 years ago

“I have used them many times. The quality is excellent. Quick turnaround. Fair price.”

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Posted 4 years ago

“I’ve been very pleased with the canvas that you have done for me, I plan on ordering many more.”

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Posted 4 years ago

“Second order from this company. Both orders arrived within time frame and were quality reproductions. I will use them again”

canvasdiscount.com 5 star review on 2nd July 2020

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Posted 4 years ago

“My picture turned out great! The price was very reasonable and affordable. Delivery was fast and it came well packaged. No complaints at all, all my pictures I’ve ordered have turned out just as expected.”

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Posted 4 years ago

“I contacted the Better Business Bureau because this is a scam company. I have paid $174 and have received nothing from this company in over a month. I have sent emails with no appropriate response only that they receive emails and have called numerous times. Most times I have sat on the phone for over 20 minutes listening to music to only be hung up on at the end with no message availability. The only one time a human answered she hung up on me when Question about my order. I paid with PayPal and would like reimbursement in Full. I have all the documentation and pictures of number of times I’ve called emailed and receipt of my payment with no product. Do not fall for the scam company”

Helpful Report

Posted 4 years ago

“Scam company!!! Do not order. I ordered $174.40 worth of products over a month ago and haven’t received a thing other than proof of order and payment. Called four times, the only time a human answered after I gave her my information and asked about my purchase, I was blatantly hung up on. The other times the music ended and a message saying call during normal business hours concluded with no message availability then hung up. I was listening to music 5 times for over 20 minutes. I emailed 6 times and have received nothing but confirmation of my email. I contacted Better Business Bureau. I want a full reimbursement. Worst ever.”

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Posted 4 years ago

“Report to Better Business bureau. They took my money and sent nothing. SCAM COMPANY DO NOT FALL FOR IT”

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Posted 4 years ago

“NON - EXISTENT CUSTOMER SERVICE -- They have the absolute WORST Customer Service! Have been trying to reach them via eMail & telephone since June 1 in regards to several large and expensive Acrylic prints that have been printed TOO LIGHT & TOO WASHED-OUT. My "30 days" to get a refund is running out, now, too. And I HAVE GOTTEN ABSOLUTELY NO RESPONSE except a canned email about how they'll get back to me in 1-2 days, then 3-5 days, and still, NOTHING. They have ignored my telephone calls and emails for 4 weeks, as of today. Acrylic prints are extremely light and washed-out - which defeats the whole purpose of getting Acrylic prints! They also failed to mount and/or include the aluminum backframe. Yet another was printed "backwards", too pink, and too light. Being "backwards" makes it unusable in the space it was intended for... I would have liked to get reprints. I'll settle for a refund. But I can't get anyone to respond! I guess you get what you pay for... Sad. Family-owned, American company. Would have like to give them more business. But this is ridiculous. I DO NOT RECOMMEND THIS COMPANY!”

canvasdiscount.com 1 star review on 29th June 2020

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Posted 4 years ago

“They advertise that canvases ship in 24hrs. Mine has been sitting in the "order received" status for a week now. False advertising! Stay away! Far away! Zero customer service as well.”

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Posted 4 years ago

canvasdiscount.com is rated 4.7 based on 3,755 reviews