canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.70

4.7 Rating 3,756 Reviews

92 %

of reviewers recommend canvasdiscount.com

Company Reviews

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Metrics

4.7

Based on 3,756 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have placed orders with this company, and some of the large canvas prints i ordered were damaged before i received them. I sent them pictures of the damage, and they assured me they would reprint them... NOTHING FOR WEEKS. they have given me every excuse and have not replaced or reprinted the pictures. Promised me a vouched to be able to reprint.. they never sent it. DO NOT USE THIS COMPANY”

Helpful Report

Posted 2 weeks ago

“Worse canvas print ever. I cropped the pic and they included wording at the bottom that THEY ask on the site. "Remove people in background ". There were no people in the background. Just awful. You get what you pay for. Plus someone missed staple day at canvas school. Bad job.”

Helpful Report

Posted 3 months ago

“I placed a $500 order one month in advance because I needed the order in exactly one month for a special event. One month should be enough time to produce and ship out an order, right? Apparently not. The initial order apparently got lost during transit so a replacement order was sent out. One month later I still have no idea where the second order is and the event I needed the order for has already passed. So I guess I've just lost $500. So be warned, do not order from Canvasdiscount if you have a time sensitive order because one month is not enough time for them to produce and ship out an order correctly.”

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Posted 7 months ago

“The quality is awful.”

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Posted 8 months ago

“Low quality, image slanted”

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Posted 9 months ago

“I ordered 2 completely different prints and was only sent one. I contacted the company immediately and they have done nothing but give me the run-around. I sent them the photo of what DID arrive and no one has had the decency to write or call me to tell me that the other half of my order is on its way. This is totally unacceptable and I will not be purchasing anything from this company again.”

Helpful Report

Posted 9 months ago

“Delivery was good. Print was very blurry and not crisp and clear. Very disappointed. I am going to order it elsewhere”

Helpful Report

Posted 1 year ago

“Seems very cheap and big scratch on the front. I have 2 others that I ordered a few years ago and they are wonderful. The quality of this one is awful.”

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Posted 1 year ago

“Price and delivery were good. The quality of the picture was not as great as from other companies I have ordered canvas prints from. They also did not send pieces of double-sided sticky tape to use to hang the canvas up.”

Helpful Report

Posted 1 year ago

“My pictures were supposed to arrive before Christmas. They sent the wrong pictures. When they sent the replacement pictures, they sent them to the wrong address. I have asked for a refund since I still do not have my order and was hung up on. This is a horrible company!”

Helpful Report

Posted 1 year ago

“It wasn't your product I was disappointed in. It was the delivery. I don't know who delivered it, I would guess FedEx. They left it at the end of the driveway during inclement weather. Luckily I found it early before any damage. I was totally satisfied with the final product!”

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Posted 1 year ago

“I contacted customer service twice via e-mail in November 2023 after receiving my order notifying them that the placement of the names on my 20x24 canvas print were incorrect. To date, no one has responded to either e-mail.”

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Posted 1 year ago

“I was promised delivery before Christmas. It arrived TWO days after Christmas!”

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Posted 1 year ago

“Your product is cheap- also you give 3 free prints to someone if my choice. It’s so difficult to get that it’s not worth it. Is that the plan?! Never again”

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Posted 1 year ago

“All 4 of canvases were messed up. The pictures were not centered/aligned properly on the canvas.”

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Posted 1 year ago

“I love canvas prints I have had done for the past years, good quality. Thank you. Prices are great 👍”

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Posted 1 year ago

“Picture was poorly put together”

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Posted 1 year ago

“I sent two pictures from a drone and they came back from canvasdiscount looking terrible. Very little clarity in the colors. Just $50+ out the window! So disappointing.”

Helpful Report

Posted 1 year ago

“It was a wrong size. 29,5 x 39,5 instead of 30 x 40 Can not fit my frames (”

canvasdiscount.com 1 star review on 26th September 2023

Helpful Report

Posted 1 year ago

“I took a really long time for my poster to get here and when I got it, it was hard creased and bent. Even pressing the photo/poster for 48 hours. Did nothing. The image has been compromised and is currently unusable.”

Helpful Report

Posted 1 year ago

canvasdiscount.com is rated 4.7 based on 3,756 reviews