Capitec Bank Reviews

Name: Capitec Bank
Rating: 1.95

2.0 Rating 305 Reviews

23 %

of reviewers recommend Capitec Bank

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Metrics

2.0

Based on 305 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.9 out of 5

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Capitec Bank 4 star review on 5th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is posible to get your money back from online scam Report to < Paybackintld @ gmail . Com >> with immediate effect”

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Posted 1 month ago

“Olive trade exceeded my expectations during a very difficult time with my crypto funds. Their team’s in-depth knowledge of cryptocurrency recovery was invaluable in resolving the issue swiftly and effectively. What truly set them apart was their professionalism and calm demeanor under pressure. They guided me through the process step by step, easing my stress and providing clear solutions. I’m incredibly grateful for their assistance and highly recommend their services to anyone in need of expert help. W-h-a -ts -A-p-p: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: (o l i v e t r a d e r e c o v e r y 5 5 (@)———-g m a i l—————c o m”

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Posted 4 months ago

“Banking fees are bit hectic”

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Posted 4 months ago

“They look real and very serious until you gave them a try. They will ask you ton of documents to prove your identity until you get tired to do so. They suspended my withdrawals as well as my balance of $15000. Stay away from this investment comapant because they don't allow withdrawal after you invested until I report them and got all my funds back. All thanks to RESORUS.com they have a good consultation and all needed to help you recover your funds a trial will convince you.”

Capitec Bank 2 star review on 18th November 2024

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Posted 5 months ago

“I lost $440,000 in BITcoin when my cryptocurrency investment fell into the wrong hands, and I was taken advantage of during the time. After learning that it was neither traceable nor recoverable, I was on the verge of giving up until I came across an article on Quora about a RECOVERYEXPERT Mrs. Lisa Ellzabet. To my amazement, after working with her, She was able to retrieve $732,580 of the money I had lost. I am so appreciative that I was able to get my lost bitcoin back. When you reach her at (lisaellzabet 662 @ gm ail . com) and this number(+1 301 658 0921), She is always available to help.”

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Posted 7 months ago

“Worst place to invest your money ever. I invested into the company and they didn't let me withdraw my funds which I invested with them including the profits I made while trading with them..But Never the less am actually here to appreciate Mrs. Robert’s for her unwavering dedication in helping me to recover my money in full… Email:: robertslee618. @ gmail.com Call center/ WhatsApp:: +1 (856) 549‑7469‬‬..”

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Posted 10 months ago

“I just noticed that after my debit order goes off, the usual interest is added plus additional costs. But two days after more interest and costs are added. And this has been for months at a time.”

Capitec Bank 2 star review on 5th April 2024

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Posted 1 year ago

“I’m so disappointed with Capitec I switched from Nedbank to you guys all most 3 months for my business I’m still waiting for the speed point when I open the account in Sandton the lady log a call in front of me to order the speed point the guy said his coming his working in Randburg area till today I’m still waiting the sad part is 90 percent of my customers are paying by card 😭😭😭I tried calling the 0860667706 they said I need to re apply I don’t understand it’s been three months Please help”

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Posted 1 year ago

“I am not happy because most ATM'S outside the branch do not have a deposit option and it's hard to deposit if the branch or the shopping malls are closed because we only access the depositing machines at the branch or atm inside a mall. It's a hustle to deposit especially in the evening.”

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Posted 1 year ago

“i dislike the fact that there are 2 payment types on the app, “Pay” and “emediate pay” there should only be one option. who waits 9-24 hours for a payment.”

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Posted 2 years ago

“I was at Capitec Bank Stone Ridge yesterday at about 17h45, Thankyou so much to Daisy and Kay for being so patient with me and their service was warm and friendly All the questions that I asked they answered me and we just had a good time. It was pleasing to deal with them. Thank you Thato”

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Posted 2 years ago

“Very poor service, I resuested a card machine last week 7/7 my request was not even logged onto the system, I had to phone again Monday 11/7, untill now no one has called me, phoned again 12/7...I am a new customer, first time banking with Capitec, very dissapointing”

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Posted 2 years ago

“Not personally me but we were standing in the que waiting for them to open,but the door was slightly up. An old man ask one of the capitec consultants to assist at the Atm ,the capitec consultant refused to assist saying it's not opened yet. He was assisted by ppl in the que waiting to withdraw. Pls even if ur not open assist go extra mile”

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Posted 3 years ago

“I am pregnant and I had to wait on queue while standing. When I asked for help they said I must wait in the queue. I was tired and did not even know how to stand. I was there to spend my R70 for a card that was supposed to expire in 2027 because it says chip malfunction/dexlined and I have money in my account.”

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Posted 3 years ago

Capitec Bank is rated 2.0 based on 305 reviews