Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,202 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 17th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok but need to update on how you deal with customers who live far from your workshops”

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Posted 9 months ago

“Excellent service & very quick delivery. Also a very good discount compared to other retailers. Thank you & i will be using you again!”

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Posted 9 months ago

“Sorry it's come to this but I'm yet to receive any kind of service! Opened the package to the front item, emailed immediately. No response. Followed up my email. No response. Filled in the contact form on th website. No response. Anyone want to buy an unopened Pioneer patch lead?”

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Posted 9 months ago

“I’m very disappointed with the delivery service, not only did I wait til 9.30pm for dpd not to arrive. The next day my parcel was left unattended with no notification of delivery. It’s very unlikely I will buy from you again.”

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Posted 9 months ago

“Car speakers all good delivered when specified no issues many thanks”

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Posted 9 months ago

“Great pricing, communication and fast delivery”

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Posted 9 months ago

“Following several good investments with a Crypto trading broker company, I ended up My savings funds stolen by an online fake broker. But All thanks to MAC WIKI TEAM for helpig me retreive my bitcoin back. { macwikisuport @ g m a i l. c o m}”

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Posted 9 months ago

“Avoid this buisness like the plague!!! When ordering I looked at the reviews and thought surley these are just fake. But I was 100% wrong. I ordered a Sony radio ( Open Box ) there was no description of any damages to device or that the front screen doesn't attach to the radio!!! So ive had to put a screw in it on the side to keep it locked in!!!! After contacting customer service. The shocking reply I got was not even an apology and they offered to refund me was 5%!!! And aposolute joke of a company and they truly have messed with the wrong person. I will be taking this further and exposing this company all over social media. Until they give me a an acceptable refund!!!!!! AVOID AVOID AVOID !!!!!!!!!!!!!”

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Posted 9 months ago

“Purchased an In Phase sub it was a best seller and i could see why after install , good service from this outfit have used previously and will continue too.”

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Posted 9 months ago

“Just the job Arrived pronto”

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Posted 9 months ago

“Ordered a Road Angel Touch. Car audio already had the best price out of all the shops who sell it as well as online. Also when placing my order , I received yet another discount! Ordering was easy, delivery by DPD was quick and efficient, overall a superb experience ! Would definitely recommend Car Audio Centre”

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Posted 9 months ago

“Subs arrived quickly good quality no damage to the product or packageing”

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Posted 9 months ago

“Really pleased with the product and it will look great in my vehicle,the only query I had was that I paid for next day delivery so it worked within my work schedule, unfortunately it was ordered on the Sunday and it arrived Tuesday instead of the Monday which I planned for, there was nothing stating this was due to the working week only and Sunday wasn't taken into consideration. I did call and asked if I could receive a refund but this wasn't given which I understand, I did say I was going to order more items from you which would have exceeded this value but it was a flat no so I ordered a further £357.00 from another company strictly because no one was willing to help with this customer service over £9.99 which I found a little strange and personally not great business sense. Never mind I'll enjoy this new car stereo anyway and if I need anything else I go through this other company. Many thanks”

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Posted 9 months ago

“Need a pair of 80mm dashboard type speakers for a Audi ur Quattro as I was limited to what I could fit without changing the look of the original 35 year old dashboard I bought a pair of focal K2 3km ,wow what a crisp clear sound and although they are small they really pack a punch . Highly recommend a bit pricey but buy cheap and buy twice.”

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Posted 9 months ago

“Ordered early on a Friday and paid an extra £14.99 for Saturday delivery. Had a notification that the order had been despatched but no tracking number was provided. Waited in on saturday but NO DELIVERY! .Emailed customer services 3 times but still no reply . Very poor show , won't be using again. If refund not recieved I will be speaking to my Bank and reporting them for fraud AVOID AVOID AVOID!”

Helpful Report

Posted 9 months ago

“Order placed early Friday morning with upgraded postage of £14.99 for nextday/Saturday delivery. As long as this was placed before 4pm then Saturday delivery was available according to their website. Had a notification that the order had been dispatched but no tracking information. Saturday comes so I email to ask for tracking but recieved no answer. Waited in all day but no delivery or email. I emailed again on Sunday to ask what was going on and to why I had paid extra for a delivery that never happened. Still no reply. Very poor communications. Customer service is non existent. I have requested a full refund and to cancel the order as I needed the item for installation over the weekend . Shame really as I was looking to purchase additional speakers to match but won't be wasting anymore time or money with this company.”

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Posted 9 months ago

“Excellent delivery. Very happy with product. Will shop again as good prices”

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Posted 9 months ago

“Absolutely brilliant service. Car front door speakers arrived 3 days earlier than expected and the price was lower than anywhere on the Internet. Not managed to fit them yet due to the weather here in the West fo Scotland (not got a garage, unfortunately), but I'm sure I will not be disappointed, Highly recommended”

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Posted 9 months ago

“Super fast delivery , well packaged and good value for money .”

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Posted 9 months ago

“The online prices are the best on the Internet, the process to order was smooth and easy, I received regular updates on the status of my order and my products were here within 48 hours.”

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Posted 9 months ago

Car Audio Centre is rated 4.4 based on 4,202 reviews