Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,204 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 17th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service as usual, used them many times in the pasted delivery was good and product as described. Well done”

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Posted 1 year ago

“Quality and performance if the product gets 4 to 5 stars! The delivery via DPD was shocking (left in doorstep in full view of main road) and the installation instructions were so limited I first was convinced I’d been sent the wrong product and almost sent it back! With a little more thought and effort on the sellers behalf this review could have been glowing. In reality I may look elsewhere for similar products next time.”

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Posted 1 year ago

“Top quality. Fast delivery 👍”

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Posted 1 year ago

“Exactly as stated. No hassle, easy plug and play cd unit. Nice and compact. Sounds great and works fine on my Ford Puma screen. Many thanks”

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Posted 1 year ago

“Item arrived quicker than expected Was substituted with no pre-warning, but item looked to be pretty like for like from the specs Happy with the outcome- replaced two very faulty original speakers and sounding good again”

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Posted 1 year ago

“Had problem with fitting the unit and was told by Customer service just to return the unit as it was the wrong unit for my car . rang branch who said you just need a fitting kit but they don't have any ???”

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Posted 1 year ago

“Its always a concern when ordering items from a company you have never heard of. Will it arrive? will it work? what if it is wrong? etc. I needn't have worried, ordering was simple, and emails right through to delivery (from DPD) kept me informed . My order was delivered really quickly and it was well packaged. Everything I needed to replace the speakers in my Nissan Juke was included, this made the task really easy.”

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Posted 1 year ago

“Good parts: Fast delivery and good price. Bad parts: The wrong item was sent (they didn’t have the correct one in stock) then told me it was the same thing (on the website for almost half the price) that I then had to cut to fit. I also was told I needed extra bits that I didn’t need. Overall: I got a new much better stereo that is great but due to needing various adapters to remap the wires and make it all work as expected it cost me double what I was expecting!”

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Posted 1 year ago

“Outstanding customer service. Very helpful with wiring in new head unit in very fussy Mercedes Sprinter.”

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Posted 1 year ago

“Product is great bought as I’m all over the country with work. Struggled to get the speed camera detection working but after help from customer services everything is working great”

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Posted 1 year ago

“Good camera but would of helped if it had instructions with it.”

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Posted 1 year ago

“Fit straight into the Grande Punto just as stated in the advert. Fast delivery as well would recommend.”

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Posted 1 year ago

“The order process was very easy, they advised all parts I’d need and at a decent price, would advise a dedicated help line rather than putting us to there fitters as they weren’t very helpful,I wouldn’t of required this help if they had sent me everything I ordered, link lead was missing, once found out what was wrong they rectified it very quickly, so all in all a great company to purchase from, customer service is great, just answer your phones”

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Posted 1 year ago

“I ordered the wrong item and car audio centre changed it for me with no problems or charges. I would use these again and recommend the to other people.”

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Posted 1 year ago

“Brilliant.. Quick delivery..very helpful”

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Posted 1 year ago

“Piece missing from my order trying to return it as emailed them one reply sent the pictures as requested nothing back”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“You took over a week despatching them so I’ve still not installed them. Thanks”

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Posted 1 year ago

“This company advertise items on the website they don't even have in stock, The they call you to try and sell you something different and even said oh we found the item that was missing in the warehouse on stock take, When i said to the advisor what was the item missing he couldn't even tell me what it was, I choose to get a refund and 2 days later even though i had emails to say the order was cancelled they still didn't send a refund, Eventually i opened a case with PayPal and they send a refund but by E cheque that takes 5 days to clear, this was on the 1st July, its now the 10th and still no cleared funds, Stay away from this company if you don't wont a world of pain and issues,”

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Posted 1 year ago

Thank you Shane for your valuable feedback. We are sorry for not having the item you wanted available and even more for not being able to accurately tell you what item we were missing in our warehouse. The advisor misunderstood the notes on the order. We apologise for the delay in refunding you. However, to address your point about Paypal. We can not choose how Paypal issues a refund to a customer, we just hit the "refund" button and Paypal takes care of the rest. But nevertheless, we are disappointed we couldn't get the order supplied to you. Thank you for your feedback.

Posted 1 year ago

“Fast delivery and good service”

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Posted 1 year ago

Car Audio Centre is rated 4.4 based on 4,204 reviews