Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,204 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 17th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered quickly and was exactly as ordered. 10/10.”

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Posted 1 year ago

“Have not received my order. Told Dpd to leave at store but they still keep trying to deliver (without card)”

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Posted 1 year ago

“Placed order online and delivery promised within a week but turned out not in stock so took weeks to arrive. Had to ring a couple of times due to limited communication from car audio.”

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Posted 1 year ago

“Quick delivery, lowest price, free gifts. What's not to like?”

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Posted 1 year ago

“Ok, we all get things wrong, it’s how you deal with mistakes that show quality. I ordered a head unit and fitting kit for my vehicle. Price was good, and it arrived quickly. However, when I looked at what I’d received, it was wrong. I’d been sent the wrong adaptor for my head unit (bought in the same purchase and arrived in the same box). Also, no free gift (not so bothered about that, but don’t offer if you’re not going to supply). I double checked what I’d ordered, double checked the advice I’d been given, and sure enough, it was the wrong adaptor put in the package. I contacted customer services Friday morning, chased half way through the day to confirm I’d got the wrong adaptor, no reply till Monday. The advice was to contact a store to confirm it was the wrong part, which I did and the store confirmed it after phone call, email and another phone call. To deal with it quickly, I had to buy another fitting kit (another £80), and return the wrong one for a refund. They couldn’t send out the wrong part on its own, and didn’t want to do an exchange without receiving the wrong part first. I bought another kit, again it arrived quickly (again no free gift). However, fitting it today and this time the aerial adaptor is wrong. I’ve checked again, and sure enough I’ve selected the right van, correct original head unit etc. should be a double Fakra, I have been sent a single. I’ve ordered one from another store as I can’t be bothered with the run around, sorry.”

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Posted 1 year ago

“My Pure One hardly locks onto a satellite unless i perform a Pin-Reset. After contacting Road Angel they have offered to replace the item. The service team there are prompt to reply and helpful. After performing a Pin Reset on my device then it would work very well and i would consider it to be an excellent piece of equipmemt, if i didn't have to go through the Pin-Reset process every time i wanted to use it.”

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Posted 1 year ago

“Per Order 02/May/2023, for delivery 22/May/23, arrived 21/JULY/23, & did not connect/work returned awaiting window mount returned wrong one, cause for complaint???? Unhappy is the word”

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Posted 1 year ago

“Without consulting they will send out any old rubbish if the specific item you ordered is out of stock. Causing you delays while you have to return the item and wait for a refund to then reorder from a better quality seller. Defo avoid Car Audio Centre at all costs.”

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Posted 1 year ago

“Very well made replacement”

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Posted 1 year ago

“Speedy delivery and Excellent Sub Woofer Well packed and Very Happy with my order ☺️”

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Posted 1 year ago

“Very competitive prices and prompt delivery.”

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Posted 1 year ago

“Very fast delivery.”

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Posted 1 year ago

“Happy customer here. Car Audio Center done me proud. Purchased Road Angel stereo head unit. Top quality, great unbeatable price, fast delivery. Had slight problem with DAB antenna which was resolved quickly no questions asked and replacement sent . Excellent customer service”

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Posted 1 year ago

“Great piece of kit fit the Punto perfectly really easy to fit. At a good price and fast delivery.”

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Posted 1 year ago

“Very good to deal with 👍”

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Posted 1 year ago

“Excellent post sales advice”

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Posted 1 year ago

“Brilliant service all round , item well packed and posted out quickly. . Great price .”

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Posted 1 year ago

“Very helpful and fast delivery service would recommend this company”

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Posted 1 year ago

“Very good price and prompt delivery. Exactly as advertised and with a free gift. Would definitely use Car Audio Centre again. Well done.”

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Posted 1 year ago

“Arrived very promptly. Excellent service. Device not fitted yet but looking forward to getting it up and running.”

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Posted 1 year ago

Car Audio Centre is rated 4.4 based on 4,204 reviews