Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,176 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 17th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Speakers were just what I wanted. Fast delivery.”

Helpful Report

Posted 5 months ago

“ordered some In Phase Nissan Qashqai 2012 2017 Coaxial Speaker Upgrade with Fitting Kit × 2, had email updates on order and shipping, arrived within a few days, fitted pefectly and I'm really pleased with the upgrade, they sound great considering there is no head unit upgrade and no amp fitted, so to gain such an improvement with just the new speakers is brilliant. Thank you Car Audio Centre.”

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Posted 5 months ago

“Brilliant fast delivery good to deal with hassle free will use again and recommend”

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Posted 5 months ago

“Top stock never put of stock, fantastic price best online and delivery is next day I cannot fault car audio at all 100% well done guys”

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Posted 5 months ago

“Excellent service. I live in the Highlands of Scotland and I got free delivery and had the dashcam within two days. Brilliant thank you.”

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Posted 5 months ago

“Unfortunately, I cannot give you any positive feedback. I only received a shipping notification but no tracking number. I have never received an answer to inquiries about a tracking number. Since the beginning of 2024, I have tried to contact you several times via your website. I have never received an answer at any time. For me as a customer an absolute impudence, unfortunately I had hoped to still get the goods. I'm also rid of the money now. So thank you very much, but I can't say absolutely anything positive about your shop. I will not reorder from them.”

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Posted 5 months ago

Dear Rolf,Thank you for taking the time to provide your feedback on your experience with Car Audio Centre. We appreciate your honesty and want to sincerely apologize for the issues you encountered. We are truly sorry for the inconvenience caused by not receiving a tracking number and for the lack of response to your inquiries. We understand how frustrating it can be to not receive the support you deserve as a customer. This is certainly not the level of service we strive to provide. We would like to make things right and improve your perception of our shop. Could you please let us know how we can rectify the situation and address your concerns? We value your feedback and want to ensure that we can meet your expectations moving forward. Again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. Sincerely, Donell Perry Car Audio Centre

Posted 5 months ago

“Amazing product and perfect customer service. Great advice and quick delivery. The plug & play cd player works perfectly in our new Citroen C3. Highly recommend this company and product.”

Car Audio Centre 5 star review on 28th May 2024

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Posted 5 months ago

“Good range of equipment, easy to find what I was after with a good description to make getting the right stuff quick and easy, Easy ordering , and delivery with DPD was exceptional, arrived Sunday 2 days after ordering and I live in the north of Scotland!!! What's not to like .will use again A++”

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Posted 5 months ago

“Purchase Sub and Amp Arrived in 3 days Very happy, ready for a Bank Holiday project.”

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Posted 5 months ago

“Great service a very speedy delivery. Very happy with my purchase an easy fit and does just what I wanted it for.”

Car Audio Centre 5 star review on 24th May 2024

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Posted 5 months ago

“Received quick, Notified all the way to delivery fitted in car sound good ,will use again Great Service Thanks”

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Posted 5 months ago

“I get subwoofer and dont working no one get back on my email”

Helpful Report

Posted 5 months ago

Dear Tomasz,Thank you so much for taking the time to share your experience with us at Car Audio Centre. Your feedback is truly appreciated. We sincerely apologize for any inconvenience caused regarding the issue you mentioned about the subwoofer not working and not receiving a response to your email. We understand how frustrating this can be, and we are sorry for any lack of communication on our part. We would like to make things right and improve your experience with us. Could you please provide us with some additional details about your situation? It would be helpful to know when you initially contacted us and the email address you used. This way, we can investigate the matter further and ensure that it does not happen again. Again, we sincerely apologize for any inconvenience caused, and we appreciate your patience and understanding. We value your feedback and strive to provide the best customer service possible. If there is anything else we can assist you with, please feel free to let us know. Best regards, Donell Perry Car Audio Centre

Posted 5 months ago

“Really good service they let me know quickly that the product I ordered was out of stock and gave me an estimated delivery time. Always quick to respond to emails and was delivered sooner than expected. So all in all great service”

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Posted 6 months ago

“Excellent service, delivered within 24 hours wow”

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Posted 6 months ago

“Amazing service rapid delivery got it 2 days before expected date easy to use”

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Posted 6 months ago

“Very accommodating. Managed to fit me in on the day and done a fantastic job”

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Posted 6 months ago

“Received the 21g £1.99 item quickly. This car air freshener does not smell much - and l was charged £5.99 delivery.”

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Posted 6 months ago

Dear Kerr, Thank you so much for taking the time to share your feedback regarding your recent experience with Car Audio Centre. We truly appreciate customers like you who provide us with valuable insights into their shopping experience. We would like to apologize for the inconvenience you faced with the Car Air Freshener you purchased. It is disheartening to hear that it did not meet your expectations in terms of fragrance. Furthermore, we understand your frustration regarding the delivery charges exceeding the price of the item. We sincerely apologize for any disappointment this may have caused. We always strive to provide the best possible products and services to our customers, and your feedback helps us identify areas where we can make improvements. To ensure we rectify the situation and enhance your future experiences with us, could you kindly provide us with more details? How can we make things better for you? Your satisfaction is of utmost importance to us, and we would be grateful if you could provide us with an opportunity to address your concerns. Please feel free to reply to this message or contact our customer service team directly. We are here to assist you in any way possible and make this right for you. Thank you once again for reaching out to us. We look forward to hearing from you and working towards resolving this.

Posted 5 months ago

“Great service, great product, great price, what more can I say.”

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Posted 6 months ago

“ordered a Kenwood audio unit, tried to fit to my T5 and then realised i needed a fitting kit which was not made clear when i bought the unit off the internet. It would have been good to know at the time that one was needed as there was no indication that you needed one. Anyway a quick phone call to the sales team and all was sorted quickly.”

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Posted 6 months ago

“Dissatisfaction! Ordered part as it stated it would be delivered within 3 working day, after paying and 48 hours later I recieved an email that V the item will be up to 14 days . They issued a refund but that’s going to take 4 days before it goes into my account .”

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Posted 6 months ago

Thank you so much for taking the time to provide us with your valuable feedback on your recent experience at Car Audio Centre. We truly appreciate your kind words and want you to know that we are thrilled to have met your expectations. At Car Audio Centre, customer satisfaction is our utmost priority, and we are ecstatic to hear that we have succeeded in making you happy. Our dedicated team works tirelessly to ensure that each customer receives the best service possible. If you have any further questions or need any assistance, please do not hesitate to reach out to us. Our knowledgeable staff is always ready to go the extra mile to help you. Once again, we would like to express our gratitude for your feedback, as it helps us to continue improving our services and providing exceptional experiences. We look forward to serving you again in the future. Best regards, Donell Perry Car Audio Centre Team

Posted 6 months ago

Car Audio Centre is rated 4.4 based on 4,176 reviews