Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,176 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 17th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased an In Phase sub it was a best seller and i could see why after install , good service from this outfit have used previously and will continue too.”

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Posted 8 months ago

“Just the job Arrived pronto”

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Posted 8 months ago

“Ordered a Road Angel Touch. Car audio already had the best price out of all the shops who sell it as well as online. Also when placing my order , I received yet another discount! Ordering was easy, delivery by DPD was quick and efficient, overall a superb experience ! Would definitely recommend Car Audio Centre”

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Posted 8 months ago

“Subs arrived quickly good quality no damage to the product or packageing”

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Posted 8 months ago

“Really pleased with the product and it will look great in my vehicle,the only query I had was that I paid for next day delivery so it worked within my work schedule, unfortunately it was ordered on the Sunday and it arrived Tuesday instead of the Monday which I planned for, there was nothing stating this was due to the working week only and Sunday wasn't taken into consideration. I did call and asked if I could receive a refund but this wasn't given which I understand, I did say I was going to order more items from you which would have exceeded this value but it was a flat no so I ordered a further £357.00 from another company strictly because no one was willing to help with this customer service over £9.99 which I found a little strange and personally not great business sense. Never mind I'll enjoy this new car stereo anyway and if I need anything else I go through this other company. Many thanks”

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Posted 8 months ago

“Need a pair of 80mm dashboard type speakers for a Audi ur Quattro as I was limited to what I could fit without changing the look of the original 35 year old dashboard I bought a pair of focal K2 3km ,wow what a crisp clear sound and although they are small they really pack a punch . Highly recommend a bit pricey but buy cheap and buy twice.”

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Posted 8 months ago

“Ordered early on a Friday and paid an extra £14.99 for Saturday delivery. Had a notification that the order had been despatched but no tracking number was provided. Waited in on saturday but NO DELIVERY! .Emailed customer services 3 times but still no reply . Very poor show , won't be using again. If refund not recieved I will be speaking to my Bank and reporting them for fraud AVOID AVOID AVOID!”

Helpful Report

Posted 8 months ago

“Order placed early Friday morning with upgraded postage of £14.99 for nextday/Saturday delivery. As long as this was placed before 4pm then Saturday delivery was available according to their website. Had a notification that the order had been dispatched but no tracking information. Saturday comes so I email to ask for tracking but recieved no answer. Waited in all day but no delivery or email. I emailed again on Sunday to ask what was going on and to why I had paid extra for a delivery that never happened. Still no reply. Very poor communications. Customer service is non existent. I have requested a full refund and to cancel the order as I needed the item for installation over the weekend . Shame really as I was looking to purchase additional speakers to match but won't be wasting anymore time or money with this company.”

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Posted 8 months ago

“Excellent delivery. Very happy with product. Will shop again as good prices”

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Posted 8 months ago

“Absolutely brilliant service. Car front door speakers arrived 3 days earlier than expected and the price was lower than anywhere on the Internet. Not managed to fit them yet due to the weather here in the West fo Scotland (not got a garage, unfortunately), but I'm sure I will not be disappointed, Highly recommended”

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Posted 8 months ago

“Super fast delivery , well packaged and good value for money .”

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Posted 8 months ago

“The online prices are the best on the Internet, the process to order was smooth and easy, I received regular updates on the status of my order and my products were here within 48 hours.”

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Posted 8 months ago

“Used head unit sent out full of scratches, box was previously opened. Generally dreadful, now alot of messing around to send back and get a refund. Won't use this company again.”

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Posted 8 months ago

“Very pleased with price, quality and delivery.”

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Posted 8 months ago

“Ordered a JVC single din mechles head unit, when the item was delivered, it was clear from the packaging and the head unit itself that this was not a new stereo but a used item. Possibly a return or an ex demonstration unit as the display screen was covered in surface scratches and the box had been resealed prior to delivery. Now alot of messing around to send back and wait 14 days for a refund. Clearly NO quality control on what's being sent out to customers, and a very abrupt response to the email questioning the quality of the product delivered. Have used this company previously in the past, won't be using them again!”

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Posted 8 months ago

“Great selection. The information received about delivery was excellent and the stereo came on time would highly recommend.”

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Posted 8 months ago

“Brilliant service. I ordered a Sony subwoofer with standard free delivery on Friday evening, I couldn't believe it when it was delivered to me on Sunday. It's not my first time using them and it definitely won't be the last.”

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Posted 8 months ago

“Can't fault the service, great price, rapid delivery. Highly recommended supplier 👍”

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Posted 8 months ago

“Ordered Friday received Monday morning free delivery.”

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Posted 8 months ago

“I received excellent advise from your sales rep when I called. My parcel arrived on time and fitting was simple with the recommended patch leads. I now have a Kenwood DAB radio with music streaming and Phone connectivity for £300.00 less than I was quoted to have on fitted and I can use my steering wheel controls without having a new, seperate unit. Winner”

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Posted 8 months ago

Car Audio Centre is rated 4.4 based on 4,176 reviews