Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,237 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,237 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 20th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Road Angel reimbursed subscription in 1 day. Road Angel use Car Audio Centre to handle their hardware distribution and returns. Car Audio Centre took 3 weeks and 3 phone call chases to make reimbursement for hardware return made on same day as subscription cancellation.”

Helpful Report

Posted 3 years ago

“Purchased the Kenwood DMX5020 DABS online as it was not in stock in store, quick delivery ( although I did pay extra for next day) prices very competitive, cheapest I found. I then arranged to have it fitted in the Tooting branch, they fit me it the next day really good service, staff very helpful and knowledgeable. Again good price for fitting. All in all great experience, would highly recommend.”

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Posted 3 years ago

“Was given some good advice about an alternative unit, the sales assistant took his time to check I got the correct wiring adaptor harness. The only thing I would say is no wiring instructions which I had to visit my local store to be advised on which connections I needed.”

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Posted 3 years ago

“Great price next day delivery. Recommended.”

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Posted 3 years ago

“Nicely laid out website with good suggestions on potential accessories. Cheapest price online and next day delivery with a complimentary air freshener thrown in!”

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Posted 3 years ago

“Thanks for your help fixed my snooper sat nav”

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Posted 3 years ago

“Was kept informed as to when order would be delivered, and it turned up on time, service very good, and the product works perfectly.”

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Posted 3 years ago

“Ordered online (£25 cheaper than Halfords), paid, confirmation email. Was told delivery by RM in 2-4 days and it arrived on 4th day. Well packaged, very satisfied.”

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Posted 3 years ago

“Very Happy. Great price. Fast delivery and everything worked well. Good job guys!”

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Posted 3 years ago

“Replacement Snooper for my old version arrived safely a day late despite the quite expensive delivery charge.”

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Posted 3 years ago

“Been a week since I ordered and still haven't recived the dash cam when I did order online I didn't receive invoice until I called and ask supposed to have been despatch 12 on the monday but royal mail said they didn't recive it till the wed not happy with the service I emailed today 1st July to ask were my item is still no reply”

Helpful Report

Posted 3 years ago

“Order a set of InPhase 5x7" speakers. When they arrived the box was correct but when I opened it I had one 5x7" speaker and one round 6" speaker. I contacted them and I just got an email saying send to this address and use this label, from the returns manager. No apology or explanation. I then asked if I would get a replacement set or a refund and I haven't received a response. As I have had no response I cant buy another set as they may send a replacement instead of a refund and then ill have two sets. Delivery was fast, customer service is very poor. I would have given one star but because they sent a returns label I went to two. Wont be buying from here again, I mean who wants two different size speakers??”

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Posted 3 years ago

“Good quality stuff at great prices. Deliver faster than Amazon. Were really helpful on the phone, when I was too thick to log in, got me back on the right page in seconds. Great website, showing far greater detail than most on their product range. Wouldn't go anywhere else for car audio ! (maybe, occasionally, the smack-heads down the road who sell anything and everything for a fiver). Great service, good prices, very rare nowadays innit.”

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Posted 3 years ago

“Excellent service, helped me when I phoned up about a certain part paid for the Saturday delivery and i Had the part in my hand by 11am Part fitted correctly and worked perfectly”

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Posted 3 years ago

“Delighted with the service , quick delivery , cost and quality of item. Highly recommended.”

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Posted 3 years ago

“Great price, delivered as requested but what sets them apart is the technical support after sales service they really went the extra mile to help me resolve the issues i was seeing. Didnt get the guys name who was helping me but he knew his stuff and i would recommend CAC to anyone”

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Posted 3 years ago

“Good price comparison to other suppliers. Helpful when sorting out a problem with order placed”

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Posted 3 years ago

“Professional, courteous, knowledgeable. Product arrived next day. Excellent customer service”

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Posted 3 years ago

“Very quick delivery and great quality products will be using again for sure!!”

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Posted 3 years ago

“Good service, prompt answer to my question”

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Posted 3 years ago

Car Audio Centre is rated 4.4 based on 4,237 reviews