“They were Great by all means . Great customer service, great response time, I had a small issue with the part when it arrived and I was properly compensated for the trouble.
Thank you car parts Direct, I will be working with you again.”
“The company is legit, although the shipping is slow. They provided good customer service and if they stock the part you need, I wouldn't hesitate to use them.”
“Ordered a 57012 radio for a 2012 Camry. First unit sent was inoperable, but the warranty process worked out in the end, and I got a replacement unit sent out for no charge. The second radio worked excellently!”
“I ordered an evaporative emissions part for my 2003 Lexus. It arrived on time. My mechanic installed it. And it works.
I don't know about returns and refunds, because the part they sent Worked!”
“Ordered a subframe mount for a Nissan Sentra. Received less than a week, no issues. Received tracking info as soon as it was shipped. Read these reviews shortly after ordering and got nervous but everything went smoothly and now got the car rolling again.”
“Contacted Carpartsdirect for Saturn 2000 LS1 vehicle I purchased for $1.00 with purpose to fix and give away to older woman having hard times, trying to do right and help other but unfotunately No money. Fixed car went thru inspection and subframe failed. that's when carparts came in they had part, expidited transaction with many follow ups, tracking support and GREAT Customer support. Order #13056 Can't say enough good things about Carpartsdirect. Thank You, very much”
“My Vermont Camry under carriage crumbled with rust. I ordered a replacement from Car Parts direct. I received a reasonable priced, rust free under carriage, in 7 business days complete with original bolts still in it. Well done.”
“Everything was as it was represented to me. Order was received in good condition. It is now installed and works great. Thanks car parts direct we hope to do business again with you in the future. William R.”
