Carbon Offroad Reviews

Name: Carbon Offroad
Address: Unit 10, 75 Waterway Drive, Coomera
Rating: 4.40

4.4 Rating 241 Reviews

83 %

of reviewers recommend Carbon Offroad

4.4

Based on 241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1300780141

Email:

operations@carbonoffroad.com.au

Location:

Unit 10, 75 Waterway Drive
Coomera
4209

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Carbon Offroad 5 star review on 9th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrote to Carbon that the winch would only work in the out position with the hard-wired controller, and immediately posted a new one cable at no cost, great service and was able to speak to a person, best to buy off an Aussie company for this reason as well as supporting all things Australian”

Helpful Report

Posted 2 years ago

“Recently purchased the 15000 - Product was exactly as described - easy to install as far as winches go and everything was supplied. One happy camper”

Carbon Offroad 5 star review on 31st October 2022

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Posted 2 years ago

“I recently purchased a carbon 12K winch ans was impressed by the level off service and backup by this company. There was a problem with the winch Solednoid failing on our Cape York trip and I contacted Carbon Off-road directly and they had no hesitation in replacing the Solednoid on our return journey at their Gold Coast warehouse at no cost to us. They upgraded Solednoid with a heavier duty version. I also upgraded the original with the flush mount Carbon Off-road mega pro hook. The big thing for me is their their willingness to talk to you at any time whether its for some advice for a technical issue or warranty issues. Thankyou Carbon OffRoad.”

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Posted 2 years ago

“Bought a carbon winch hook, very well made and will be a lot easier to use on the winch, replied straight away when I had a question on the product availability time and again when it was on its way. Alan”

Carbon Offroad 5 star review on 30th October 2022

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Posted 2 years ago

“Great products and service.”

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Posted 2 years ago

“Amazing company and staff are fantastic. Would 💯 recommend this business for every product they sell. Thanks for you help”

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Posted 2 years ago

“Great products, quick delivery.”

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Posted 2 years ago

“Great products, great service from passionate people”

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Posted 2 years ago

“Your service and knowledge was impeccable I thank you for your prompt attention to my problem thanks Keith”

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Posted 2 years ago

“My dealings with Carbon Off road have been nothing short of excellent. Very happy with the products and services I have received.”

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Posted 2 years ago

“Absolutely Bloody Marvellous! Muchly Appreciated Technical Advice and Fast Shipping of Parts 👍🏾👍🏾👍🏾 Blokes who stand by their warranty. A1 ✌🏾”

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Posted 2 years ago

“Visited the factory at Coomera QLD, staff were fantastic and very helpful”

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Posted 2 years ago

“Once ordered, i received my carbon winch very quickly, only installing in about a week but the product looks great🙂”

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Posted 2 years ago

“Fast no fuss delivery”

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Posted 2 years ago

“Thanks to the guys at Carbon Offroad ordered my 12000 LB winch, had a slight hiccup with the minor part being sent wrongly and they fixed it straight away and it was no issue at all. First Class Customer Service, thanks Regards Peter Frost”

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Posted 2 years ago

“Factor55 thimble arrived as expected and looks like a good bit of gear. Yet to use it in anger.”

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Posted 2 years ago

“Always happy to help with parts , nothing ever a problem”

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Posted 2 years ago

“Great product, fast and professional service.”

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Posted 2 years ago

“I will buy more stuff of these guys fast delivery they answer there phones & if any ploblems, there happy to try & help U & they have Great products. very Happy with there service & will buy off them again thanks Brett.”

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Posted 2 years ago

“Ordered the gear and received it as described and on time. Thank you!”

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Posted 2 years ago

Carbon Offroad is rated 4.4 based on 241 reviews