Card One Banking Reviews

“ Worst customer service! I had a large fraudulent transaction on my account and instead of helping and STOPPING the payment they did NOTHING! I am getting rid of this card and will go back to using my bank. ”

“ Wish I could give this a no star or a negative star!! No surprise customer service is overseas!! Absolutely useless people they have working for them!! All you get is we are so sorry we are so sorry we are so sorry but we are so sorry but we are so sorry but!! Absolutely disgusting and horrible!! Do not let them have your money you will not get it back!! I had a pending transaction I wanted them to stop a payment on from an unauthorized user they said there was nothing they could do and it would take me up to 2 months to get my money back!! They don't care because they don't understand they just read off a script and all it tells them to do is apologize profusely lol!! They would rather be reactive than proactive!! Zero f's given!! However they are good for one thing making you feel better about yourself!! They like to give positive affirmation and tell you how sorry they are 🤣🤣but they still can't/won't do anything else!! Good luck!! ”

“ So I called customer service. ”

“ I have not had access to any of my founds for 2 weeks they won't even let my direct debt go out and to make the matter worse they don't even want to communicate evey time i ring they say they cant discuss my bank! Then who can is the question anybody who is using this service needs to be aware of what they will do I banked with them 1 years no issues now all based of a pack if lies they frozen my account with my money return the money that i had received and the scammer got the goods he paid for and his money back with this scam bank card money i give them the tracking number its now been delivered. ”

“ ALERT ⚠️ THIS BANK ARE UNDER INVESTIGATION FOR MASSIVE FRAUD REMOVE YOUR FOUND BEFORE THEY GO MISSING THEY HAVE STOLEN PEOPLE'S MONEY IN THE PAST CUSTOMER SERVICE ARE HORRIBLE PEOPLE WHO ENJOY STEALING YOUR MONEY VICKY IS RACIST PIG 🐖 🙄 CUSTOMERS SERVICES ADDRESS IF YOU WANT TO WRITE TO THEM IS POULTON HOUSE BELL MEADOW CH4 9EP ”

“ URGENT MESSAGE REMOVE ALL YOUR MONEY FROM THIS SCAM BANK BEFORE IT ALL DISAPPEARS AS THEY ARE UNDER INVESTIGATION FOR € 2BILLON THATS BEEN SEND TO BANK IN THAILAND. REMOVE YOUR MONEY BEFORE THE GO BUST THEY STAFF ARE MOSTLY ON CHEAP LABOUR EX DRUG USERS WHO DONT HAVE ANY MANNERS THERE MUST OF BEEN BOUGHT UP BY THE MOST DISGUSTING PARENTS WOULD HATE TO HAVE TO DEAL WITH THESE FEMALE PIGS VERY HORRIBLE NASTY PEOPLE . BEST OF WITH SUITES ME ACCOUNT CHEAPER FEES BETTER CUSTOMER SERVICE ”

“ Card 1 money have the most horrible racist staff I've ever had to deal with so hate filled women they stole my money and left me my family with nothing over the weekend because there hate people of colour am really disappointed with this service don't recommend anybody use this scam bank account who assist crimals do Facebook fraud. This lowest scum of the earth card 1 money staff ”

“ No fees and early pay but terrible customer service. ”

“ Bad business transaction and available funds are not up to part with technology and its associated with Walmart card and green dot card so the service is horrible and racially disparities ”

“ Using the app is useless really.... I recently lost my card and tried to cancel it via the app but never got confirmation it was cancelled so had to phone up to make sure at premium rate might add. Then to order my new card I had to spend 23 minutes on hold at premium rate once more to order the replacement. I recieve my card today so tried to activate it, I do all the steps and at the final hurdle it says sorry I didn't quite get that and it puts me through to customer services of which are closed on weekends so I still have no use of card and once again have to call the customer service on Monday at premium rate, all in all a very poor service and going to change my bank ”