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Care Club Reviews

5.0 Rating 670 Reviews
100 %
of reviewers recommend Care Club
5.0
Based on 670 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
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Phone:

0333 241 2686

Email:

reachout@careclub.co.uk

Location:

Park House, Bristol Road South, Rednal
Birmingham
B45 9RH

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Anonymous
Anonymous  // 01/01/2019
Paul was very helpful and knowledgable in his assessment of the situation. He was calm and reassuring. I am very pleased with his work and assessment of the problem. Well done Paul and thank you.
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Posted 2 years ago
Nathan is very impressive, he solved my problem, and his pesonality is great. Caroline Cook.
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Posted 2 years ago
Perfect service, engineer was prompt and sorted the issue straight away. Checked over the system and provided a good health report after his findings.
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Posted 2 years ago
Vijay was very helpful. He was with me within an out of having called to make the booking, totally stress free! Thank you.
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Posted 2 years ago
Very good telephone calls booked service very easy and in good time. Came earlier than day and time confirmed
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Posted 2 years ago
This was the yearly service. Good communication before, during and after the visit . When Alan arrived he was polite, introduced himself and got on with the job. A very positive visit.
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Posted 2 years ago
Very pleased with the prompt attention and efficient and good workmanship without any disturbance.
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Posted 2 years ago
Wonderful communication, thank you…again! Highly recommended
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Posted 2 years ago
When booking my annual boiler service with Rightio, I got through quickly and they arranged a service engineer to attend very quickly. The engineer turned up on time and provided a very thorough and efficient service. He was very polite and friendly. I would have no hesitation in recommendimg Rightio and the Care Club to others.
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Posted 2 years ago
Very professional plumber who sorted the problem quickly and explained what was going wrong.
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Posted 2 years ago
Martin was very helpful, and we are hoping he will be the one what does our new boiler, thanks again for sending Martin
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Posted 2 years ago
Really quick appointment and engineer checked varios areas that could have caused problem. Looks like it could be condesation build up from showers .
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Posted 2 years ago
Thank you for your prompt response to my phone all . Delighted that the problem was fixed so quickly and efficiently
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Posted 2 years ago
Called this morning and Matthew was here within 6 hours. Kept informed all the way. Matt was polite, friendly and courteous. He was quick and installed a new valve after using a problem solving approach. So glad I took out the Care Plan. Thank you
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Posted 2 years ago
Very efficient service. I phoned you at 2.00pm to say my central heating was not working. You got an engineer to me by 4.30pm the same day. He diagnosed the fault and replaced a switch, which he carried in his van and departed at 5.30 pm, leaving me with my central heating working.
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Posted 2 years ago
2nd Time I've needed my boiler repaired Very happy with the fast efficient service. Would highly recommend
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Posted 2 years ago
The engineer (Mark) arrived exactly as promised and replaced the defective plastic pipe with a copper replacement and also ensured the pipe was firmly fixed in place. An excellent repair in quick time which gives me great confidence to recommend Care Club unreservedly.
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Posted 2 years ago
Engineer (Craig Brown) who attended 01/12 was timely, courteous and very efficient. 10/10 for engineer service. The fault was diagnosed and fixed quickly. However communication between Rightio service department/customer/engineers was confusing, this resulted in delay of 2 days. Admin errors.
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Posted 2 years ago
It would be helpful if you had a dedicated line for disabled and vulnerable people who need help straight away, but tip top service
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Posted 2 years ago
Joseph was polite, tidy & quick. In & out and all sorted
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Posted 2 years ago
Care Club is rated 5.0 based on 670 reviews