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Care Club Reviews

5.0 Rating 670 Reviews
100 %
of reviewers recommend Care Club
5.0
Based on 670 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
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Phone:

0333 241 2686

Email:

reachout@careclub.co.uk

Location:

Park House, Bristol Road South, Rednal
Birmingham
B45 9RH

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Anonymous
Anonymous  // 01/01/2019
Really happy with the service, very efficient and and explained in detail what he found and was going to do.
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Posted 3 years ago
We were both really happy with your engineer, he was polite and very efficient, very happy with your services, thank you :)
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Posted 3 years ago
Liam has been very helpful and friendly. He certainly knows his trade. Done a very professional job. Could not ask for anything more.
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Posted 3 years ago
Simon was very professional and helpful and got the job done. He kept me informed of his progress and contacted me to tell me that the job was complete. Good communication and the job well done.
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Posted 3 years ago
Nathan was very polite and courteous. He was very knowledgeable informative of how best to keep my boiler working in best condition. Nathan was also very pleasant with my 4 year old son who wouldn't leave him alone for the whole time. Very pleased with this service.
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Posted 3 years ago
Thank you to Nathan for sorting out the rattling noise in the pipes. Very professional explaining everything he was about to do. When he had completed it, he said to just contact rightio and someone would come out again. Fingers crossed all is now fine. Thanks again.
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Posted 3 years ago
Great initial contact, but got some very confusing messages after. Were supposed. to be "clear" by midday, but eventually reached us by 1pm. Plumber only knew about the job "30 minutes ago". This needs to be tightened up. Having said that, he did a great job, so who am I to complain?!
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Posted 3 years ago
Good engineer. Very efficient and polite. Only slight snag was confusion as the amount asked for was some £2000 too much and no account was taken for the £1000 deposit but was sorted when I got a phone call from you this afternoon and bill was paid by direct debit.
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Posted 3 years ago
Came quickly and did a great job sorting out the boiler problem. Very efficient service 😃
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Posted 3 years ago
Michael was v friendly, efficient, and explained clearly what he was finding in the examination of our Glow-worm boiler, and what he was doing to remedy our lack of hot water and heat - the boiler was working fine by the end, and he had made clear to us what to do in the event of any further difficulties.
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Posted 3 years ago
Dripping tap sorted by friendly guy, would recommend 😀
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Posted 3 years ago
Excellent service & good communication throughout the job.
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Posted 3 years ago
Very pleasant gentleman who went out of his way to help me.
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Posted 3 years ago
Great service, prompt appointment and quality work and communications
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Posted 3 years ago
Kept informed at all times Quick and efficient service Engineer was really helpful and friendly
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Posted 3 years ago
Normally i dont get involved with Surveys but i gave you the top results to your first question, thanks.
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Posted 3 years ago
Omar was brilliant. He was polite and courteous, explained what he had done. He arrived on time a worked efficiently. Wd would certainly recommend him
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Posted 3 years ago
Excellent visit! Brilliant to be kept in the loop with texts about time of visit really helpful. Very polite as was the young lady who I booked the service with. Would definitely recommend. Thank you.
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Posted 3 years ago
A really pleasant, friendly and competent plumber attended us, and dealt with the issue in record time. Left no mess, and even offered to mop the floor, though I did that. Also impressed that your staff wear masks and take reasonable Covid-19 precautions. Thank you.
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Posted 3 years ago
Honestly the guy that you sent out to me today couldn't have been nicer. He found the issue very quickly and dealt with it immediately. He had to cut a hole in my ceiling and did this as small as he could to avoid minimal damage. So respectful to the fact I was on calls due to having to work from home. If ever I have anymore problems I would like him to come out to me every time.
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Posted 3 years ago
Care Club is rated 5.0 based on 670 reviews