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Care Club Reviews

5.0 Rating 671 Reviews
100 %
of reviewers recommend Care Club
5.0
Based on 671 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
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Phone:

0333 241 2686

Email:

reachout@careclub.co.uk

Location:

Park House, Bristol Road South, Rednal
Birmingham
B45 9RH

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Anonymous
Anonymous  // 01/01/2019
Excellent visit! Brilliant to be kept in the loop with texts about time of visit really helpful. Very polite as was the young lady who I booked the service with. Would definitely recommend. Thank you.
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Posted 3 years ago
A really pleasant, friendly and competent plumber attended us, and dealt with the issue in record time. Left no mess, and even offered to mop the floor, though I did that. Also impressed that your staff wear masks and take reasonable Covid-19 precautions. Thank you.
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Posted 3 years ago
Honestly the guy that you sent out to me today couldn't have been nicer. He found the issue very quickly and dealt with it immediately. He had to cut a hole in my ceiling and did this as small as he could to avoid minimal damage. So respectful to the fact I was on calls due to having to work from home. If ever I have anymore problems I would like him to come out to me every time.
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Posted 3 years ago
Very pleased to have everything back working well done Mike
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Posted 3 years ago
Booking and communication excellent. Engineer however didn't introduce himself or wear a mask but got the job done and filled in service book without request
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Posted 3 years ago
Turned up on time was very courteous and fixed the problem
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Posted 3 years ago
Very polite gentlemen and he kept is face covering on at all times
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Posted 3 years ago
Very fast response and very fast to appoint the engineer out. Job well done
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Posted 3 years ago
Hamid was very efficient and helpful as was Matt the Customer Support Agent
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Posted 3 years ago
Philip was here on time and carried out the repairs quickly and efficiently, and with a smile!
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Posted 3 years ago
Very efficient service and Paul was very knowledgable and provided some handy hints for the future
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Posted 3 years ago
Paul was very polite and carried out the repair and service quickly and efficiently. Very happy with Care Club service.
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Posted 3 years ago
Matthew was very professional, explaining everything he was doing as he went along. Sometimes letting strangers into your home can be a little uncomfortable but the conversation was free flowing and he made me feel at ease. A real asset to your company. Thank you Matthew!
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Posted 3 years ago
No problems, one call and appt made for following morning. Plumber arrived, a very nice, chatty gentleman, he diagnosed the problem, sorted it and that was that! I am extremely impressed with the service this company provide, it's the second time I've needed their help and been more than happy on both occasions. Thank you.
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Posted 3 years ago
Very pleased with the work completed and the engineer was extremely helpful and pleasant. He explained how the hot water system worked and he made me feel my issues and concerns were important
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Posted 3 years ago
The man you sent to do the job was on time very informative and helpfull and you fitted me in quite quickly which was important at the time. I would definatley recommend you. Again, thank you so much
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Posted 3 years ago
Great efficient service by polite and knowledgable gas engineer
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Posted 3 years ago
Engineer was very polite and professional,left everything clean and tidy
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Posted 3 years ago
I was not at home when the plumber called, but my husband received him and was very pleased with the way in which the issue was resolved. The problem was found and promptly dealt with, and my husband enjoyed the chat they had together. When I got home it was all back to normal. Thank you.
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Posted 3 years ago
The engineer arrived on time and was quick and efficient in completing the job correctly to a high standard.
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Posted 3 years ago
Care Club is rated 5.0 based on 671 reviews