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CareMax Reviews

4.5 Rating 1,607 Reviews
90 %
of reviewers recommend CareMax
Company Reviews Product Reviews
3,074
 Metrics Info
4.5
Based on 1,607 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Monique
Verified Buyer
“Never received the tracking number or product”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Norm
Verified Buyer
“Very easy & convienient.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Matthew Alexander
Verified Buyer
“Quick and easy purchase and alot of different sizes and options with electrode pads which is great”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Peter
Verified Buyer
“:)”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anonymous
Verified Buyer
“Took a week and 2 emails to respond to an enquiry.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Guest
Verified Buyer
“Brilliant product and I could even pick it up locally. The person I met at the factory (the owner?) was a delight and this company deserves our support as a small local business based in Mitcham (Victoria Australia). We bought this product for our dog, who is lame but plan to use it on ourselves as well! The best thing was the fantastic sale price. We found nothing available elsewhere that was anywhere near the small amount that we paid.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Heather Overend
Verified Buyer
“Great service quick postage”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anthony
Verified Buyer
“Tried a friend’s TENS machine and was happy enough with the results to research some options and get one myself. Chose the CareMax because it looked more versatile than many and I liked it’s low output ability for vegas nerve options and it’s a rechargeable battery. Within a week my daughter tried and loved it, and a week later my wife was so impressed she’s bought her own too ! Service was fabulous and each unit arrived within a week of ordering.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Juliver Dizon
Verified Buyer
“Very good”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Bala
Verified Buyer
“The device we received was faulty, but the customer service was quick enough to re send the item. They helped us in testing the faulty device was acted immediately based on the results.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Jane
Verified Buyer
“Love the large gel pads, but annoyed I have to pay for postage on something delivered in an envelope.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anonymous
Verified Buyer
“Great service, express delivery and exceptional value”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Helen
Verified Buyer
“The online order process was easy and delivery was good”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Christine Buchwald
Verified Buyer
“Item was shipped & received promptly”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Kaye McClure
Verified Buyer
“Very prompt response to my order which was sent out quickly and arrived when stated.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
M Khalid
Verified Buyer
“Excellent stuff”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Kenneth
Verified Buyer
“Would not stay in position on big toe.Removed skin from the anchor toe, very painful.Would not recommend”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Sylvia
Verified Buyer
“Happy with everything. I must order more pads. Love the Tens machine.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
John
Verified Buyer
“Delivered to wrong letter box”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Paul Young
Verified Buyer
“I am yet to receive the parcel - and - I am yet to receive a reply to my email to Caremax dated 17 February 2025. So it is difficult to give a rating.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
CareMax is rated 4.5 based on 1,607 reviews
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