CareMax Reviews

Name: CareMax
Rating: 4.56

4.6 Rating 1,471 Reviews

90 %

of reviewers recommend CareMax

4.6

Based on 1,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 4 star review on 23rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smaller unit to what I was expecting but still an excellent machine. Still don’t know how long the pads will last though.”

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Posted 4 years ago

“A bit hard to get uses to at 1st but brilliant as helped with my lower back immensely”

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Posted 4 years ago

“Considering I ordered your appliance mid December with a guarantee delivery before Christmas and I had to send a strong worded email mid January before the appliance was sent I feel the service wasn't very efficient.”

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Posted 4 years ago

Hi Gail, Thanks for your email and we really apology for the inconveinece that has been caused by the delay in shipping. Due to our oversight, we failed to pick up the payment made via Westpac phone system. This is the reason why the shipping was delayed by half month until we have received your email. We would get in touch with Westpac to check if possible to remind us whenever a payment is made via phone. However it is not an excuse for our mistake and we will exercise extra care in future and implement more frequent reconcilation process. Regards, Caremax

Posted 4 years ago

“Every time I have ordered a product from CareMax it has been prompt and I’m always happy with my purchase .”

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Posted 4 years ago

“Excellent service, great communication”

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Posted 4 years ago

“Great product and arrived super quick.”

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Posted 4 years ago

“I am finding this machine very helpful. Easy to use once I started using it.”

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Posted 4 years ago

“Exactly as described. Fantastic”

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Posted 4 years ago

“At 88 I had tried all sorts of creams for osteoarthritis without much success but the TENS machine makes it so much easier to walk I only wish it had been available when I was running during the early 1950`s when I could have used the EMS on strained hamstrings”

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Posted 4 years ago

“I’m very happy with my machine it has helped with my pain”

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Posted 4 years ago

“Heaps of info and fast postage”

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Posted 4 years ago

“Great service - quick and easy.”

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Posted 4 years ago

“Excellent product. Works very well. Easy to operate. Good instructions. Very happy. Thank you”

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Posted 4 years ago

“Great... fast and efficient”

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Posted 4 years ago

“A speedy service.”

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Posted 4 years ago

“Yessir”

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Posted 4 years ago

“Very easy to order online”

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Posted 4 years ago

“Thankyou. Placed my order and received 8 days later. I would recommend highly. Xxx”

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Posted 4 years ago

“Absolutely love my dr hi brace I have recommended it to heaps of people and it has worked for all of them”

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Posted 4 years ago

“The item was a little slow in it's delivery over the Christmas period and my friend has now gone overseas for 3 months. It is sitting in East Brisbane post office waiting for pick up but another friend can't collect it.”

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Posted 4 years ago

CareMax is rated 4.6 based on 1,471 reviews