CareMax Reviews

Name: CareMax
Rating: 4.56

4.6 Rating 1,464 Reviews

91 %

of reviewers recommend CareMax

4.6

Based on 1,464 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 4 star review on 23rd September 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a slight delay on my Tens Machine (not Caremax's fault). Package came with all the essentials except on how step up VNS. Sent an email for help which they responded fairly quickly. The device is simple to use once you know which settings to choose. So far, very happy with my purchase and service from Caremax. *Update* I have been experiencing every night pleasent dreams (from 4 nights ago). Not sure if the Tens has anything to do with it. I have uploaded a small video to show how easy it is to set up the VNS setting :) This is a copy and paste (response from Caremax in case anyone needs it) of the steps: 1. Press Power/M button to select TENS Mode 2. Press CH button to select the channel with ear clips connected. 3. Press B Button to select the 'Adv Programs' flashing on the screen 2. Press P button until you see Program "02" showing on the screen. 4. Press + button to increase the intensity level and start treatment. (you will see the clock is flashing, if you need to change the setting, please press power button again to stop the clock before making any adjustment. ). It is pre-set to 25Hz at 200 microseconds which means you don't have to tinker with the frequency and/or pluse width. Currently I have it at level 3 instensity for 10 mins daily -for now. I don't suffer from depression or anxiety as I'm just using it as a preventable measure (my family has a history of mental illness). However my son has some GI issues and suffers from mild anxiety which is why I purchased this device in the first place. Just to be clear, he is under the guidance of a pracitioner who is aware of my son's issues so if any side effects occur, I can seek her advice. My only criticism is the ear electrodes. They are uncomfortable for my small ears so I ended up purchasing the Homemedics Pro TENS Machine Ear Clip Electrodes for tVNS which work really well with this device. Overall, I highly recommend the Tens machine + VNS for anyone looking to hopefully prevent using antipsychotic drugs.”

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Posted 3 months ago

“The website was helpful in choosing the right machine. It arrived quickly, and communication was good.”

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Posted 3 months ago

“Service and delivery very good”

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Posted 3 months ago

“Easy to apply and fast”

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Posted 3 months ago

“Amazing service”

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Posted 3 months ago

“So good, it helps me to relax and unwind everyday. Thank you!”

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Posted 3 months ago

“It’s easy to handle the wand by myself on myself. I enjoy the different settings and will recommend it to others”

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Posted 3 months ago

“Very prompt . The info booklet has been hard to wade through to program for VNS . A separate printed step by step instruction page would be useful specific to this.”

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Posted 3 months ago

“Great service, even responding to an email at 8.30pm!!”

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Posted 3 months ago

“I picked up the item - it was just as described - nice and easy - greeted with a smile”

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Posted 3 months ago

“Good quick postage at a reasonable cost. Product as advertised”

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Posted 3 months ago

“I wish that I had seen it earlier. Works magnificently and inreases the amount of pads you can have operating at the same time. Highly reccommend.”

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Posted 3 months ago

“The product is OK but I have no good experience cleaning it. When I place it in boiling water for 10 minutes either the seal on the cap leaks or it will not clean itself. I have purchased the bottle multiple times but cannot get the 10% discount to work on the website. My wife uses the nebuliser daily and based on this it feels that I don't have a choice.”

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Posted 3 months ago

“Great service, arrived promptly.”

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Posted 3 months ago

“My dehumidifier stays on 71 all the time , don’t know if it’s working properly or not Instructions for how it operates not very good at all”

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Posted 3 months ago

“Prompt service”

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Posted 3 months ago

“Working amazingly”

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Posted 3 months ago

“Good price Fast delivery Great product”

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Posted 3 months ago

“This is a great company. Very good product and quick, hassle free service. I will definitely shop with you again.”

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Posted 3 months ago

“Fantastic product. Easy to use and helpful”

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Posted 3 months ago

CareMax is rated 4.6 based on 1,464 reviews