CareMax Reviews

Name: CareMax
Rating: 4.54

4.5 Rating 1,607 Reviews

90 %

of reviewers recommend CareMax

4.5

Based on 1,607 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I didn’t receive my purchase yet after passing 3 weeks.”

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Posted 3 years ago

“It took ages to arrive”

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Posted 3 years ago

“Service was good. Fast delivery and cheap.”

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Posted 4 years ago

“Good, postage wasn't as fast as I expected but it is the busy season.”

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Posted 4 years ago

“Vibration is a bit weak really, given the size of the device. Works fine otherwise, I guess, just expected more power really.”

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Posted 4 years ago

“It has not positive effect on my pain.”

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Posted 4 years ago

“Nice finish but doesn’t do the Massage job well. Too low even on high mode”

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Posted 4 years ago

“Very little conductivity or stimulation from this compared to others I have used. Shop around”

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Posted 4 years ago

“Absolutely brilliant device, couldn't hope for better. Customer service extremely lacking, part of my order went on back order and I was not informed. I had to chase this up myself more than once.”

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Posted 4 years ago

“The head doesn’t fit properly in my Mia 2. There are some scratches and damages on the head”

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Posted 4 years ago

“Yeah I'm enjoying the product but it was missing components and am just like ugh...”

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Posted 4 years ago

“The order took almost two weeks to arrive from Melbourne to Adelaide. Tens connections for the gloves were not included. The program guide essential for the operation of the device was missing and in general the service was poor. We chose to go with CareMax as it is an Australian company, big mistake! I’d look elsewhere for your Tens machine!”

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Posted 5 years ago

“soso”

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Posted 5 years ago

CareMax is rated 4.5 based on 1,607 reviews