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CareMax Reviews

4.6 Rating 1,468 Reviews
90 %
of reviewers recommend CareMax
4.6
Based on 1,468 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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Speedy deliver and even changed the address when I only had the street name and not the number (thanks Google!)
Helpful Report
Posted 2 years ago
They delivered my ordered as per schedule and handled the product carefully
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Posted 2 years ago
Very good machine works great and my bad knee is already getting better+++
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Posted 2 years ago
Good product and service
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Posted 2 years ago
Good product and delivered quickly
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Posted 2 years ago
Very good service quick delivery and good product
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Posted 2 years ago
Takes a little while to get accustomed to the controls. I also have the knee sleeve, glove and ear clips. The instructions are a little vague of the main unit and to the accessories I have mentioned they are non existent. Tried YouTube but didn't get much joy there. If you have the knee sleeve on with 1 wire going to the clip and the other going to the pad attached to your leg you ready don't want to rest or touch your hand on the sleeve whilst it on as it gives you a fairly good jolt up your hand and arm well you soon learn not to after a few time. The unit itself is alright not flagship material but it's okay. Overall it does it's job tens wise still trying the EMS side of things but the results so far are mediocre was expecting a lot more after reading the initial writing and raves in the advertising. Had cheaper EMS machines that where just EMS and had better results. As a 3in1 machine at present I am only finding it so so, but maybe my opinion might be a little higher later as maybe I'm missing something in the instructions but I don't think so.IMHO it's a little better than some of the so called budget machines that are out there. Customer service is helpful
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Posted 2 years ago
Service was great but I've used tens machines a lot.
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Posted 2 years ago
Great service, no worries.
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Posted 2 years ago
fast good service
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Posted 2 years ago
Poor customer service. Poor product. I don’t recommend.
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Posted 2 years ago
fast and efficiante delivery great little unit can take it anywhere
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Posted 2 years ago
The Service was great and delivered quickly to my place
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Posted 2 years ago
Super fast postage & well packaged!
CareMax 5 star review on 29th July 2022
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Posted 2 years ago
Hi, Thank you for your very fast delivery of my order. I can’t really comment on your product as I bought it for my son in-law who suffers asthma attacks and thought would be great to take with him in tucker box to work , I’m sure will be of assistance when needed. Thank you so much. Cheers
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Posted 2 years ago
Eye and scalp massager soooo good I got my mum another eye massager for our headache and even take it to work and fast delivery
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Posted 2 years ago
Good product description and prompt delivery
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Posted 2 years ago
Excellent product.
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Posted 2 years ago
This is a absolute waste of money. The air pressure u can't even feel and then I had to pay 20 bucks to send the faulty expensive thing back. I won't shop here again especially after the poor customer service and still waiting on my full refund which won't be a full refund as I had to pay 20 bucks shipping for something peice of cheap plastic they charge 185 bucks for. I learnt my lesson the hard way. Domt believe everything you read!!!
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Posted 2 years ago
Recent purchase of TENS machine and service was good. I'm very pleased with my purchase.
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Posted 2 years ago
CareMax is rated 4.6 based on 1,468 reviews