Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,045 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

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Anonymous

Anonymous // 01/01/2019

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“I would never order from them again, Order gel namebrand way overpriced, This people send me a 3 times cheaper brand, tried to contact them to stop order or get some of my money back, they never responded. This people just don't care and send you what ever they want. They charged me over 30 dollars for something that is worth about 3 dollars. They flat out stole from me. And to top it off, it took way over a month for delivery. Authorities should look this company up and see why they are doing this. People, do not buy from them, you will lose, guarantee.”

Helpful Report

Posted 4 years ago

“I order only few weeks back ,I was a bit sceptical when I never received any updates about my delivery , something should be done about this company I was ment to get my order last few days nothing no contact or anything ,,, this is a scam”

Helpful Report

Posted 4 years ago

“I have been waiting nearly a month now on my order and have paid over €80. I have emailed and still nothing back!! Is this company still working or closed or what!!!! The money was taking out of my account!!”

Helpful Report

Posted 4 years ago

“This organisation is an absolute joke! Ordered products on the 6th March. Said it had been despatched on the 11th March - still waiting!!! Have emailed them on many occasions and nobody gets back onto me. I understand there is a global pandemic but other companies have managed to operate successfully and deliver products. I am owed nearly £20 and am very doubtful that I am going to see either my money or the products. It’s disgraceful. NEVER order anything from them....... Shameful”

Helpful Report

Posted 4 years ago

“I was just extremely glad when I had my reimbursement ... But, my order was modified. So, I'm yet waiting for the rest of my order after almost A MONTH ! ! ! If you guys @cartethy are not able to deal with the pandemie, so stop your services for a while ! ! !”

Helpful Report

Posted 4 years ago

“Please Don’t order from this seller- no response it’s a scam. Is there anyway we can get their website blocked or deleted so they may not scam more people??”

Helpful Report

Posted 4 years ago

“Ordered On March 9, cancelled because of product unavailablilty issues, company charged our credit card even though they never filled the order and we have requested credit several times to no avail. Would never recommend this scam to anyone.”

Helpful Report

Posted 4 years ago

“DO NOT SHOP WITH THIS SITE!!! I have the worst shopping experience with them. I ordered 12 bottles of hand sanitizers in Feb. I haven't receive it yet. They are either a scamer or run by people have no clue what's going on at all. Ignor emails, try to replace the product you ordered with their cheap option/ own brand product, not willing refund money to customer after months. Finally, after 2 months of waiting time, they send some wrong products with completely the wrong address to me and only half of amount which I ordered. What else can go wrong??? They ticked all. BTW they never send the correct tracking number to me either. The only correct info I received which from PayPal. P.S. PayPal won't able to help to get your money back if this site not send you anything and not refund your money. You all have a nice day and keep away from this site.”

Helpful Report

Posted 4 years ago

“DO NOT USE THIS VENDOR. I placed an order that never came and it took almost 4 months and four emails to get a refund. There is no one to speak to in order to get an answer. They should not charge your card before item is shipped. I would never order from them again.”

Helpful Report

Posted 4 years ago

“PHA-PT-200413200008576 Fiz encomenda dia 13 de Abril e ainda não recebi a minha, ainda se encontra em curso ultrapassando o prazo de entrega. Enviei mensagem por dois canais diferentes, Messenger e e-mail e não recebi resposta alguma.”

Helpful Report

Posted 4 years ago

“Ordered hand sanitizer early March. Tracking ref given but concerned after few days was still waiting to be shipped. Numerous emails before they admitted it was lost and would give refund in 14 days. No refund received so placed chargeback firm to credit card company to get money back. They are scammers in my opinion so much similarity to what others experienced.”

Helpful Report

Posted 4 years ago

“If I could give zero stars I would, maybe even minus. The company is so disorganised I'm surprised it's still in business. My order took over 1 month to arrive, I had written many, many emails and sent messages only to be totally ignored or to receive standard holding message. One email told me that the items I had ordered were out of stock and they would be sending alternatives (all were cheaper products but I doubt they would have refunded the difference) The order eventually arrived after I raised a dispute with the credit card company which would have resulted in a chargeback to this excuse for a company. Be warned, think twice before ordering and parting with your money.”

Helpful Report

Posted 4 years ago

“Still waiting for my refund. Extremely poor customer service Would never use again I made a order to yourselves and the order numbers i gave are as followed PHA-GB-2003091350205c9 has been received PHA-GB-2003091332413c0 this one has not been paid into my account. Two different orders. Please refund them Unhappy Customer”

Helpful Report

Posted 4 years ago

“Order placed 8 march..did not arrive..almost impossible to communicate with this company..appalling customer service..eventually admitted I would not get my order..promised refund within 14 days did not happen (22 April).aviod at all costs”

Helpful Report

Posted 4 years ago

“Placed order 8 march ,did not arrive..appalling communication ,eventually admitted order would not arrive.promised refund within max 14 days.this did not happen.(as of 22 April)This company are untrustworthy and should be avoided...Tom Hunter”

Helpful Report

Posted 4 years ago

“Stay away from this site, they just get your money and never send your order”

Helpful Report

Posted 4 years ago

“The websites a joke! Cannot send an email! No contact number! Didn’t even get a confirmation email.for my order! Complete scammers cannot say enough, stay away from this site!”

Helpful Report

Posted 4 years ago

“Very but service , they sell stuff that they don’t even have and they don’t even care about their costumers , I have been writing for over a week and don’t get answer back ... ridiculous . I don’t recommend this website . You will lose you money and time.”

Helpful Report

Posted 4 years ago

“This company is a joke. Items never arrived and requests for a refund are being ignored. Avoid at all costs”

Helpful Report

Posted 4 years ago

“This company is a joke. Items never arrived and after 20 messages, still no refund or products.”

Helpful Report

Posted 4 years ago

Carethy is rated 1.4 based on 1,045 reviews