Carethy Reviews

Name: Carethy
Rating: 1.38

1.4 Rating 1,045 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

Questions

Metrics

1.4

Based on 1,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

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Anonymous

Anonymous // 01/01/2019

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“Took 4 weeks to be deliver once I get every single product was damage! Avoid!!!”

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Posted 4 years ago

“Unfortunately, we fell for this scam ! We made a purchase...and never ever heard from them again. They are impossible to contact...they don't answer their phone, and do not respond to their emails. AVOID AT ALL COST !”

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Posted 4 years ago

“Should be zero. Terrible company. Never received item or refund. Thieves. Stay away from this company. MC”

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Posted 4 years ago

“Extremely poor service. In fact, they provide no service at all because it is a scam website I think. I placed the order 1 month ago, and transaction had been went through obviously. But I still have not received the items from them. Estimated delivery date has already been past for more than 2 weeks. Tried to contact them by email and phone, no reply no answer at all.”

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Posted 4 years ago

“Tracked shipment, which said "attempted delivery" even though I've been working from home & no such attempt took place. I reached out via email to customer service for refund and of course no one has replied. What a terrible way to run a company!”

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Posted 4 years ago

“If I could give them zero stars I would. I ordered PURELL Advanced Gel Hand Sanitizer. After they charged me for it, they sent me an email saying they didn't have it and would be sending me a different one. I canceled the order and its been 3 months of emails back and forth without a refund. DO NOT BUY FROM THIS SCAMMERS.”

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Posted 4 years ago

“be 2 months , still didn't get my refund . this website is a scam”

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Posted 4 years ago

“I didn't get my order,I still waiting for it for almost 4 months, I want my money back ,I emailed them but no one came back to me ,poor service”

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Posted 4 years ago

“I ordered purell sanitizer 2liters. I ordered 2nd week of March of 2020 and I received not purell sanitizer 2 liters but 8 bottles of carethy sanitizer that looks like water on 3rd week of April of 2020. I told them that I'm going to return it because this not what I ordered and I want my money back. They didn't respond at all. I am extremely angry!!! I am not a very important person but I want everyone to know that please please do not deal with this company. They are bogus!!! Please I do not want you to be their victim. Please read the reviews first before dealing with companies like this. They didn't even bother to tell how to return this bull**** items and give me a refund!!!! Review should be -89”

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Posted 4 years ago

“Made an order 12/04/20 and was supposed to receive my items by 22/04/20 nothing arrived so asked for a refund, I was told by Zendesk which is a support company they use in the uk to answer to all contact and complaints I was told I will receive my refund after 14 days if I had left it that many days I would have lost the right to get my money back though Paypal as you only get a certain amount of days to open a case against them so be very careful with is company Carethy which I believe is some kind of scam. Only heard from Paypal today and my money may take another 5 days to go back into my account. what a nightmare. Beware of this company.”

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Posted 4 years ago

“Horrible service, I ordered a product almost a month ago. I'm yet to receive the product and no explanation has been offered as to why there has been a delay. I tried to process a refund but no one will respond to my queries.”

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Posted 4 years ago

“This is a fraud site Barclays are now investigating do not order anything !!! Listen to these reviews they tell lie upon lie”

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Posted 4 years ago

“Do not buy anything from Carethy! You will never receive your order.... and your money back! Thieves!!!”

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Posted 4 years ago

“I was also scammed by this company! Order never arrived and nobody replies to my emails... what a scam! Ragin I never read the reviews b4 I ordered!!!”

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Posted 4 years ago

“I placed an order with them, over a week later they messaged me telling me that they couldn’t fulfil my order because of stock issues... they cancelled my order and said that a refund would take 14 working days to appear in my bank account. It is now the end of the day on the 16th working day with no reply to emails I’ve sent asking whats going on. AVOID.”

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Posted 4 years ago

“I waited 5 months for refund wrong items”

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Posted 4 years ago

“WARNING Prices looked good on website, I ordered then had multiple text messages from DPD asking for money as the goods were at the border being shipped from Spain and required import tax.”

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Posted 4 years ago

“Unbelievably hopeless 😩 worst company to deal with. 4 weeks after complaining my products arrive. Multiple complaints made to deaf ears as never responded. Also made complaints to their Facebook page only to be told to make a complaint through their complaints team. What a joke! Don’t buy anything from them!!!”

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Posted 4 years ago

“THE WORST COMPANY IVE EVER HAD INTERACTION WITH. My package is two weeks late and none of my shipment tracking links work. I've reached out to them about my order FIVE TIMES and have not received any help with my package. They have not gotten back to me about my order, a new shipment, or a refund. -8/10 would recommend this company.”

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Posted 4 years ago

“DO NOT BUY. They might have good prices but it is not worth it. You will wait forever to receive your parcel, IF you receive it one day. Then they'll tell you that they couldn't get the product you bought, and the reimbursement will take 14 days. You'll never see your money again. DO NOT BUY ANYTHING IN THIS WEBSITE.”

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Posted 4 years ago

Carethy is rated 1.4 based on 1,045 reviews