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Carethy Reviews

1.4 Rating 1,045 Reviews
9 %
of reviewers recommend Carethy
1.4
Based on 1,045 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 22%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

Write Your review

Carethy 1 star review on 10th July 2024
Sofiia Vovk
Carethy 1 star review on 26th March 2024
Frantisek
Carethy 1 star review on 19th February 2024
Anonymous
Carethy 1 star review on 28th January 2024
Anonymous
Carethy 1 star review on 28th September 2022
Alex Chervonenko
Carethy 1 star review on 28th September 2022
Alex Chervonenko
Carethy 1 star review on 28th September 2022
Alex Chervonenko
4
Anonymous
Anonymous  // 01/01/2019
0 stars.. this is a scam I bought a product that was supposed to be delivered within three weeks, after those I contact them and they said they were out of stock. I asked for a refund; it has been a month and they haven’t refund it yet. And by the answers from their emails they won’t.... SERIOUSLY DONT BUY ANYTHING FROM THIS WEBSITE
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Posted 5 years ago
I have to give one star because there no 0 star option. I ordered Philip sonicare toothbrush from their Canadian website. When I received it, I found the charger doesn’t fit Canadian socket. Contacted customer service, “ Mary C “ replied “ We inform you our warehouse is located in Spain. Therefore no refund.” This online store is a joke. Don’t buy from them.
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Posted 5 years ago
I ordered a product about $84, but they never shipped for more than 3 weeks until I asked, and they told me they are out of stock so I asked for refund but I never received it!!!! They keep told me I need to wait 14 working days for several times and until today, it’s already 32 working days. Rubbish website and rubbish company, Do not buy anything here!
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Posted 5 years ago
It’s a rip off ? Is how to stop 300$ worth of goods... no delivery it’s been weeks Emails are ignored
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Posted 5 years ago
I’m not understanding why everyone has such negative reviews. These reviews seriously freaked me out since I read them after ordering my product. Well guess what.. the service from Carethy was AWESOME! I received my product within 2 weeks of ordering. Coming from China I expected it to take much longer.. I am a very pleased customer and recommend their service for all your personal needs.
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Posted 5 years ago
Never got my products and no money refund! It is a scam! Since August 2019, I received around twenty automatic reply for my claim and no action. Will go for legal proceeding.
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Posted 5 years ago
DO NOT Buy From This Company. I ordered 2 items. They gave 3 weeks for delivery. When the date passes I contacted them and was told they could not supply the items. I cancelled and requested a refund. I was told the money would be in my bank within 4 weeks. I never arrived and has a robotic reply when I asked why. I have lodged a bank as I was not able to use PayPal.
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Posted 5 years ago
The best place to buy everything
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Posted 5 years ago
Absolute scam. I ordered vitamins and never got. Have been mailing for three months and have same replies that there was a problem in refund. I plan to lodge a complaint with local police in Mumbai. I will share the details soon. Others if you are in mumbai can contact me I will guide to lodge a complaint.. Interested can contact me on sp102001@yahoo.com Their responses.... Hello, First of all, we apologize for the delay in return. Since you tell us that you have not yet received the refund. We have sent the information back to the finance department to verify what happened with your request. It will be solved as soon as possible. We reiterate our apologies, regards following after two months,,,,,another response.. Hello, First and foremost, to apologize for the delay in reimbursement. We have had a delay in subscriptions, since we had some problems with our payment platform, however, we are working to fix it. You will receive your refund as soon as possible. Thank you for contacting us. Greetings.
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Posted 5 years ago
Warning for scams !!!! They do not contact you when order is missing and your goods will not be delivered! When you ask for your products you ordered they say it's delades, ask you to wait. Then absolutely nothing happens. If you contact them again, as those who wrote "robot responding" are correct! Carethy lies and says you can get your money back in 14 days. After waiting 3 weeks, I hear nothing and no products nor money! As many people experienced they do not answer your question , just a standard response is sent that there is a problem with repayments and they are taken in turn. They try to get you tired and give up! It has been 3 months! Nothing neither money nor products or answers. But they do not know me! I Will never ever give up! I Will destroy them! DO NOT Give up!!! Spread the bad reputation about them so no one is fooled anymore. Spread bad reviews everywhere you can and report to the police!! They should not continue to fool people. They will disappear! Dont give up! Spred the word...they Will pay for this! Mark my words!
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Posted 5 years ago
Do not use this company. They take your money and do not deliver goods or provide a refund. Fraudulent
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Posted 5 years ago
Terribly, I paid for 3 products and waited patiently for the delivery, which was already a few days late. I contacted and only then I was informed that one of the products was unavailable and as soon as they had it would send me the request. After many days late, they shipped the order with 1 item less, as they had no other product, again I contacted and said it would be refunded in 14 business days. The deadline has passed and so far nothing. I do not recommend it to anyone
Helpful Report
Posted 5 years ago
Terribly, I paid for 3 products and waited patiently for the delivery, which was already a few days late. I contacted and only then I was informed that one of the products was unavailable and as soon as they had it would send me the request. After many days late, they shipped the order with 1 item less, as they had no other product, again I contacted and said it would be refunded in 14 business days. The deadline has passed and so far nothing. I do not recommend it to anyone
Helpful Report
Posted 5 years ago
Terribly, I paid for 3 products and waited patiently for the delivery, which was already a few days late. I contacted and only then I was informed that one of the products was unavailable and as soon as they had it would send me the request. After many days late, they shipped the order with 1 item less, as they had no other product, again I contacted and said it would be refunded in 14 business days. The deadline has passed and so far nothing. I do not recommend it to anyone
Helpful Report
Posted 5 years ago
Terribly, I paid for 3 products and waited patiently for the delivery, which was already a few days late. I contacted and only then I was informed that one of the products was unavailable and as soon as they had it would send me the request. After many days late, they shipped the order with 1 item less, as they had no other product, again I contacted and said it would be refunded in 14 business days. The deadline has passed and so far nothing. I do not recommend it to anyone
Helpful Report
Posted 5 years ago
I have the same complaint. I have ordered two orders and now months later NO items and they still have not refunded me even though I have requested my money back. They admit I did not receive items and keep saying they will look into it. Total Scam. They Take your money for delivering NOTHING
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Posted 5 years ago
Scammers, money goes out I stantly but no product delivered. Have been waiting two months now. Do not fall for their low prices - products never arrive. Scammers/scum
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Posted 5 years ago
Scam company. I only managed to get my money back through PayPal after months of frustration. Be warned!
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Posted 5 years ago
It a total scam how they can keep scamming people like this with no control you never get your staff and then you ask for your staff you will never get refund they are a bunch of scammers
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Posted 5 years ago
Carethy is a scam site and do not waste time, resources and money on this site. Please do not get trapped into this.
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Posted 5 years ago
Carethy is rated 1.4 based on 1,045 reviews