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Carethy Reviews

1.4 Rating 1,045 Reviews
9 %
of reviewers recommend Carethy
1.4
Based on 1,045 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 22%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

Write Your review

Carethy 1 star review on 10th July 2024
Sofiia Vovk
Carethy 1 star review on 26th March 2024
Frantisek
Carethy 1 star review on 19th February 2024
Anonymous
Carethy 1 star review on 28th January 2024
Anonymous
Carethy 1 star review on 28th September 2022
Alex Chervonenko
Carethy 1 star review on 28th September 2022
Alex Chervonenko
Carethy 1 star review on 28th September 2022
Alex Chervonenko
4
Anonymous
Anonymous  // 01/01/2019
Very disappointed customer! I made and order few weeks ago. One item came without the lid, leaking (body tonic) so I won’t use it. I emailed few times about it and I was told to send the pctrs. I sent the pctr and got told that they don’t except pctrs and communication via email. I’m not able to post the pctr through the website. Another item - Propolis! There was no information in description about alcohol content in the product so I ordered that for my 6years old son. I emailed about it few times but never got an answer about what shall I do now as this product only costed me over £18. The worst communication I ever came across. USE DIFFERENT COMPANY FOR YOUR PURCHASE.
Helpful Report
Posted 4 years ago
I ordered some sand sanitizers and they never came! On my account it says they was sent. But it says it was lost or damaged on the shipping page, I emailed them stating I wasn’t happy where is my order? They sent an email saying they won’t give me a refund! J said I want same items sent to me ASAP! I’m trying to get through but no reply since. Very bad service and wouldn’t waste my time ordering anything ever again from this rubbish business!
Helpful Report
Posted 4 years ago
i ordered and paid for some beauty products on 17th January. After 2 weeks I was advised that they were unable to supply the product and asked if I wanted a voucher or a refund. I requested a refund and despite numerous emails I am still waiting the refund. They reply telling me there are technical issues with the processing of these. Don't use this company as total untrustworthy
Helpful Report
Posted 4 years ago
Ordered sanitizer. Never received. They say they have to determine terms of contract before they can refund money. There terms of condition state clearly that cancellation before shipment will result in refund. This company is a joke. Consumers have now been warned.
Helpful Report
Posted 4 years ago
I got my goods just now - after 5 working days (from Spain to Czech Republic by GLS), in Covid time it was very quickly. I recive all I ordered: two hair colours. Elina, Prague
Helpful Report
Posted 4 years ago
Worst ever!!!!!!!!!!!! I ordered hand sanitizer and never received my order for 5 weeks now. Email them multiple times but never respond. Please don't waste your money with them.
Helpful Report
Posted 4 years ago
Placed an order over a month ago and have not received anything. I have emailed them and no response whatsoever!!!!!!!!
Helpful Report
Posted 4 years ago
I ordered through Carethy as products were at a great price! Within a week my order was confirmed as shipped, however, the reference would not work. At this point, I googled the company and after seeing all the negative reviews, believed I was scammed! Very happy to say, a week and a half after receiving shipped email, my package has arrived in perfect condition, will all the items I had ordered. I would give it time to arrive before worrying based on reading bad reviews. I was very happy and will order from Carethy in the future.
Helpful Report
Posted 4 years ago
I ordered through Carethy as products were at a great price! Within a week my order was confirmed as shipped, however, the reference would not work. At this point, I googled the company and after seeing all the negative reviews, believed I was scammed! Very happy to say, a week and a half after receiving shipped email, my package has arrived in perfect condition, will all the items I had ordered. I would give it time to arrive before worrying based on reading bad reviews. I was very happy and will order from Carethy in the future.
Helpful Report
Posted 4 years ago
Worst ever!!!!!!!!!!!! i never received my order of Purell from them. They never respond. Please don't work with them and waste your money.
Helpful Report
Posted 4 years ago
Worst customer service. I paid $87 for purell last month and i never recieved the product so far. They never respond to any of your emails. Stay away from them. They are the worst. Don't waste your money.
Helpful Report
Posted 4 years ago
It’s been 2 months my item was not delivered since it was out of stock and no refund despite multiple follow ups . Website is a scam no matter how genuine it looks.
Helpful Report
Posted 4 years ago
I ordered hand sanitizer at the beginning of March , paid , heard nothing , complained to PayPal now they’re saying it’s showing as delivered to my address which is a lie , this is a scam company
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Posted 4 years ago
Carethy is definitely a scam company and has ripped me off. I recommend not purchasing anything through this company unless you want to be ripped off like I was. There are countless reviews advising people that this is a scam company and believe me it really is a scam company!! Run away from Carethy!!!!
Helpful Report
Posted 4 years ago
I ordered hand sanitizer the beginning of March, never received it, they charged my credit card, and can’t get any shipping information. Scam, Scam, Scam....looking into taking them down!!!
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Posted 4 years ago
I order Purell sanitizer the beginning of March. Mid March they email saying they cannot fulfill my order and I have waiting for a refund going on a month now. I have made complaints after complaint and this company doesn’t respond. I have opened a dispute with my bank so thankfully they are working on it now but they are not getting responses from the company either. Be warned!!! This company will steal your money and not think twice!! Run the other way!!!
Helpful Report
Posted 4 years ago
oreder :PHA-US-2003112313422ea USD:376.92 Refunds have started for 4 weeks and I have not received any refunds, Can someone punish this company ,add me
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Posted 4 years ago
Don't trust! I ordered 3 sanitizers over a month ago .... nothing arrived. They do t reply emails either.
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Posted 4 years ago
Placed order for Hand Sanitizers on 4th March with anticipated delivery 27th. One item delivered in April but not what I ordered. I emailed them with query and received an email requesting photo of item received and bar code. Sent this by return. Since then SILENCE!!! Dreadful Company, suggest you think again before dealing with them.
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Posted 4 years ago
I was order from them nearly 3 weeks ago 2 products , the time of estimate was been on 10 April , I give them plenty of emails but with no result , SCAM SCAM SCAM , don t order from them , I will report it and they don t can lie to anyone
Helpful Report
Posted 4 years ago
Carethy is rated 1.4 based on 1,045 reviews